RediSetGo

Instead of the cost being $39.99 as the TV ad says it was about $110.00. They charge you for every little piece. And confuse you. I ordered from INFOMERCIAL on TV. They try to hook you into a monthly club. I called customer service and said obsoletely not! They were polite.
As far as the 2 cookers go, I live alone and use them constantly. It is a good product. If only they were up front about the cost. I want to buy some of the other cooking pans. After 3 years my standard round pan has become scratched from daily usage. I'm afraid they will overcharge me again. I guess checking it out is the only way to find out.

I am so happy to find this site. I was procrastinating about buying this product and glad I did a little investigating before I bought. Thank you so much for telling me and others of the woes you have had to endure simply because this company does not have any moral's what so ever. Their God is simply "Mammon". What I don't understand is all of you who have ended up with unwanted charges on your card. Why didn't you just call your CC Company and to tell them what was going on and that you wanted to refuse the shipment and when you did; you wanted them (your CC Co.) to do what they call a charge back to the company in question. If enough of you would have done that then they would either have to change their way of doing business or just shut it down. We do have some power, we just need to share that knowledge so that we can empower one another,

They are a bunch of cheats! Do not order from the TV ad! They will have you on the phone (not a live person) get your credit card number then walk through 20 minutes of upsales before you can place your order. When you finally get to the end to cancel you do not have that option! You then call the other 800 # they give you during the recording (which is *******213) and you get an operator that says you can't cancel for 24 hours. Then you read the company rating board and see all the others who are frsutrated with them. What they do is criminal and should be shut down!

I rarely order anything from an infomercial, but thought the RediSetGo was something that we would like and use. I really didn't want the chopper and I was told when I called the S & H for the grill was $16.95 plus an additional charge of $9.95 chopper. When I received my package, they came together in one box. There is no way it cost $26.90 to send the box parcel post. Plus, they charged sales tax on the total order, which included the shipping nad handling, and it wasn't the right tax for our city. In looking at the insertable pans, it looks like finish was spray painted on, not teflon. If you look on the bottom of the pans you see the metal. Now we are wondering if cooking on the pans is safe since it was "Made in China" -- does the finish contain lead? We've only used it once so far since I just received it. The cooking time was longer than stated in the book. I was a little disappointed. Lesson learned.

On Sunday, September 13, after watching an info commercial on MSNBC-TV, I decided to purchase the Xpress Redi-Set Go cooker. However, the following pages after the order were cleverly disguised as "free recipes" "free club membership" which were not, in fact, free at all. I did not want these items and services. I called the 1-800 number and they were not helpful at all. Immediately, I sent the Xpress Redi-Set-Go customer service several emails expressing my extreme displeasure about their deceitful marketing and asked them to cancel my entire order immediately. I told them I didn't want anything at all from them. With deceitful marketing practices such as this, it made me so upset I didn't want the cooker at all. They did not respond at all. On Monday, I received an email that the order had been processed and they couldn't do anything about it. Then, after sending additional emails to them, they sent me additional emails telling me the order had been processed and they had no intention of reversing charges on my card.

The most egregious and deceitful thing they did was not giving any review page at all on the purchase. I found out after the purchase was made that there were several add on purchases.

I agree with Pat S. First I tried to order online, but was never able to get the cart to accept my payment. At least it said it didn't accept it. So I tried to call to verify and, after being forced to listen through unending pushy sales promotions, was told they wouldn't know anything for 24 hours. I, too, tried to cancel but was told I'd have to wait 24 hours for that as well. The next day I was able to talk with someone, not very friendly. They said, yes it went through, and I would be charged $19.95 for two payments. I wasn't overcharged (at least not yet), but I was forced to make two payments, rather than pay in full as I wanted. What a shame! Their phone ordering system is extremely disgusting and frustrating. This little machine does really make some fun, delicious food. We have been using it about every other day. I would like to give one to my kiddos, but I wouldn't go through their ordering process again for anything. If I see one somewhere else, I would probably pick it up.

I've watched the infomercial several times over the years & just happened to see it@ TARGET so I bought it! Boy, am I glad I didn't have to go thru what people have complained about going thru website! 1st... the on/off light only worked half the time(plug in... it just sits there... no light at all. Not heating up... then finally heating up! 1st thing I made was sausages in pancake batter( I SO WANTED THIS TO WORK FOR GRANDKIDS) After alotted time... looked & batter was runny & still white. NOTHING LIKE IT LOOKED ON TV(golden brown) NEXT AND LAST next day I tried ribeyes. Taste was pretty good BUT, even with kitchen fan on HIGH it was SMOKY/GREASY SMELL ALL THRU HOUSE FOR WHOLE DAY AND the Pan was a greased up stuck on MESS! NO EASY CLEANUP LIKE PROMISED ON TV! I took the it back to TARGET & got a FULL REFUND! AGAIN, THANK GOODNESS I did'nt order online! HOPE this will HELP even ONE person from what I went thru!

I wish I had seen this site before I bought the (what ever they call them) cookers, grillers, they work nothing like on TV, I have used it 3 times and it burned the food every time. I tried to order online and it wouldn't go thru, so called and ordered over the phone. The next day i changed my mind and called them and they said they were sending me 2 sets. I said I didn't order 2 sets and the person that you talk to is very snotty, and won't listen to a thing, I told her I never completed the online order and she said yes you did, I said if you send 2 sets I will call and stop payment. She said we are sending them out today, I told her again I didn't order 2 sets. Finally after 5 minutes, she finally said they would send only one set. It was supposed to cost $39 for 2 of them plus shipping of $39.00 And when they arrived they had a bill for $99.00. I called back and it was the same snippy woman who wouldn't listen to a thing I said. I am disgusted with them and would never order anything again.