AKA as GTXpress.com, Gaiam, Inc. etc... The website is still (7/11/12) misleading and hides details until after the purchase.

I thought I was ordering a set of pans to accompany the new purchase but would seem I joined a "club" to buy 2 pans every other month. The TV infomercial is misleading, and the website is even worse! And on top of that, the product is a piece of junk!

I did everything suggested (used their spatula also) and it scratched after only 2 uses! Man I wish I had researched this one before buying! I have been so happy with purchases online and via TV that I've never had a reason to complain. This company needs to be stopped until it changes; the product, website, S&H, and basically just every thing! I see complaints all over the internet dating current to way back to 2009. I have to waste $50 for S&H and return shipping for a piece of crap product.

I filed a complaint today with the Attorney General Office in Colorado which is where the "home base" is located. I found it interesting that they have no other complaints on file, really? Would seem perhaps? They keep changing names of the company so as to avoid consumers to make a legit complaint"?
Here is the link to file a complaint, https://www.coloradoattorneygeneral.gov/departments/consumer_protection/file_consumer_complaint/consumer_complaint_form O perhaps wait a day or two, and you can just join in with the complaint I filed. I am not sure how it works, as I have never filed one before.

Don't order anything from this company. My experience with them was the worst experience anyone could have.

First, a recording takes your order and will add things to your order without you realizing it, and doesn't give you a review or total of your order. I had to take time to call back to ask what exactly they had put on my order and I was told I ordered things that added up to $139. This really upset me so I called them. I was transfered a couple of times and each time, I was on hold for at least 20 - 40 minutes. When I finall spoke to someone I thought could help me, I was again deceived. The individual told me it was too late to stop the shipment; that it was already in processing and they couldn't do anything about it. I told them that they'd better not charge me because I didn't have enough money to cover what I didn't order. They told me all I had to do was to return the box once received.

A big box was received at my apartment complex and I picked it up. I then took it to FedEx to have it returned to sender, but Fedex said they couldn't take it without an account#. I went back home to find the sheet where I scribbled notes and went back to FedEx a few days later. FedEx again would take the box saying they would have to charge me for the shipping; they would not take the box.

I called Redisetgo and a rep told me to take it to the Post Office. On 3/5/12, I took it to the post office. The post office wouldn't take it unless I paid for it. I got a rep from Redisetgo on the line and spent about 20 minutes on the line with them; the Post Office worker even spoke to them, and still the only solution they came up with was that I had to pay for shipping it back to them. I asked the Redisetgo rep to let me speak to a manager and she hung up on me.

At this point my frustration is way high, but I call Redisetgo once again. Keep in mind that it takes a while to get a rep on the line. This other rep stated the same thinng... that I would have to pay for the shipping. I told them that I wouldn't and she said that was up to me and that they were going to charge my account if I didn't send it back. I told her I would dispute it again and that I was also going to write letters to BBB. This review is only the first step because I intend to write to the president of Readysetgo as well as to anyone who will listen and help resolve this matter. I can not seem to get rid of the box.

Another thing: The Redisetgo rep said they'd review their recording, but what a coinsident that they didn't have the recording of my call-back when I asked them to cancel even the small order I had placed. They will keep recordings to their convenience and probably dispose or not even record what they don't want.

Don't order anything from this company! Take my word for it... you'll regret it! I'm not stopping here. No one deserves to go through what I've gone through. I have wasted so much gas on my vehicle going back and forth trying to send this box back to Redisetgo as well as overage on minutes on my cell phone. What this company is doing is taking advantage of people and forcing them to keep products not ordered and it needs to stop.

Wish I had read it before attempting to order.

Thanks for helping me avoid a very unpleasant experience by ordering RediSetGo cookery!

Contact the FBI.