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American Red Cross

How would you rate American Red Cross?
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Florida
1 review
0 helpful votes
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Phone calls
February 24, 2025

I will never donate blood again because of the unwanted phone calls. I hope the phone calls was worth losing a blood donation and getting a bad name. I've told the Red Cross to stop several times through the years but still get the phone calls. Now I have lower working on it.I hope it was worth it.

Date of experience: February 24, 2025
Illinois
4 reviews
3 helpful votes
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Just found out ARC is one of the NGOs that spends millions to help illegals come to the US.Dont give them another cent!

Date of experience: January 23, 2025
Louisiana
1 review
4 helpful votes
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Total loss house fire
October 12, 2023

Red Cross never dispatched day of or days after fire. Finally got in touch with them to be told by Terry there was nothing they could do…they claim not to turn anyone away! We lost everything but clothes we were wearing! Thanks for nothing Red Cross!

Date of experience: October 12, 2023
Illinois
2 reviews
8 helpful votes
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The Red Cross is illegally funding and supporting illegal immigrants, some terrorists entering the country. And hiding it from the public. Not willing to tell us why they're doing it and not willing to give interviews. Secretly working behind the scenes with the intent of destroying our constitution but spreading out mass immigration throughout our nation to put ALL Americans at risk of threat here at home. This company is tyrannical and I'm grateful I've never been one to support such scumbags.

Date of experience: January 22, 2024
Missouri
1 review
5 helpful votes
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Donating blood
February 6, 2024

I donated blood for the first time in years. My only issue was their loud R&R music with such a loud base because I could not hear them over it. I noticed other donors asking them to repeat instructions, questions or their directions to follow. I get they want to play music but just not so loud. We cannot HEAR you. Plus I hate R&B. I just wanted to get out of there.

Date of experience: February 6, 2024
California
1 review
0 helpful votes
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I met Alex at the beach... almost dusk my dog ran up to her like she knew her. Alex not even seeing her (my dog) didn't seem surprised was pleased and pet my dog.
I apologize for my dog running up to her which was of no problem to Alex. Alex and I got to meet... next thing I know she is helping me out with my housing situation. I had been given a 3 week one bedroom apartment with Airbnb but it was coming to an end. Alex & I exchanged numbers & friends now. Her always happy with helpful words of advice. Hopeful sentences always.

Date of experience: September 25, 2023
Washington
1 review
5 helpful votes
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My fiance and I recently lost everything we owned including our beloved pets. We were told to contact red cross for help with housing and everyday essentials. My fiance called they took our info and said they'd call us back. We never heard back from them even after my fiance tried contacting them two more times both times was told they'd call back.

Date of experience: March 5, 2024
New Jersey
1 review
3 helpful votes
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INEXPERIENCED AF
November 14, 2023

The phlebotomist I had while he was very nice was extremely inexperienced. Stuck me SIX times and was painful af. Then asked for help from others and they weren't nice at all. My whole arm is now bruised and let's not even talk about how bruised my finger is from the iron prick. No thank you.

Date of experience: November 14, 2023
Texas
2 reviews
4 helpful votes
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Red cross sorry as hell!
December 13, 2023

I have red cross, told representing at red cross that I need since I was affected by a major disaster! Red cross ain't really no damn help! They definitely do not do alot to help a homeless person like myself! Red cross don't care what u could be facing a lot of times! Red cross needs more bad reviews and more complaints against them! This also applies to salvation arm organization as well and stupid 211 number! Christine chastity lampkin.

Date of experience: December 13, 2023
Idaho
1 review
3 helpful votes
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Online Courses
August 28, 2023

Paid $37 to take the online Adult AED written test then was supposed to take a skills test with the local Red Cross only to find out they don't teach it here any longer. Called Red Cross.org only to find out they won't refund my money because it's passed 48 hrs. What a shame! I would not recommend classes from the Red Cross. Find another program don't use the Red Cross.

Date of experience: August 28, 2023
Michigan
1 review
4 helpful votes
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Stop harassing people
February 9, 2024

Never give them your phone number. I in the past donated every 2 months. One time my hemoglobin was too low and I was denied. It was my last time donating to them. I received constant phone calls on my mobile and home phone about donating. I have asked so many times for them to take me off of their list because I am so tired of being harassed. I just got a blocked call from them but I still have to erase the message that they leave despite my pleas. I will start writing a negative review for every call I get a in different sites. Let's see how quickly they rack up. I will still donate when I hear of non Red Cross donation drives, but never again will I donate to them. You shouldn't either unless you like being harassed

Date of experience: February 9, 2024
New York
1 review
3 helpful votes
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Certification problems
February 1, 2024

I signed up for, studied and hands on certified for adult and child first aid, cpr and aed than after getting the thumbs up I met requirements by the instructor I left, it wasn't the best class, not terrible. Decent I guess for knowledge if you know nothing coming in. However they only gave me my adult certification despite signing up, for studying and testing in adult and child. Upon emails they are less than helpful and just will send you an automated response a 3rd of the time. I suggest and will be for myself finding a better organization but the bar isn't to high.

Date of experience: February 1, 2024
California
1 review
4 helpful votes
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Donating blood
January 15, 2024

Set up an appt and answered questions, get to the site to donate and was greeted by a rude lady saying we had to scan a code and answer another 50 queations. I said, "we just want to donate blood" she was soooo rude amd said "well that has to be done " looked at my husband and said "let's just go donate at kaiser, they don't want your first born to donate"
This was at a mobile site at the downey promenade in Downey California.
You all want us to help, but you don't have nice people running it at this spot and why soooo many questions.
We have appts set up at kaiser to donate blood and plasma..

Date of experience: January 15, 2024
North Carolina
1 review
0 helpful votes
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Long wait,
September 30, 2021

This was to Presbyterian Church in Newton NC 9/29. As usual my 5:45 appointment turned out to be 6:30. That didn't really bother me, I'm used to a long wait and once they called me up I went through pretty quick. David from Uganda and Darryl from Charlotte were awesome. They were warm caring, informative, knowledgeable so there was no problem. Darryl from Charlotte had to pull off and as soon as my bag filled up another worker was there to finish me up. I didn't catch her name but she was a tiny little girl with a squeaky voice, she was awesome too, Good service out of the three. So my biggest problem is that once I was finished there were no hosts to serve drinks, food etc. If they are going to host a blood drive be there.

Date of experience: September 29, 2021
Kansas
1 review
7 helpful votes
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I was 5 minutes late due to downtown traffic. They shut down their computers and wouldn't take my blood. I am O+. Nice one red cross if there is no shortage. Why do you keep calling me. Downtown Wichita kansas. She said the only wait 5 minutes. I pointed to the clock that said 1:35.

Date of experience: December 7, 2020
Florida
1 review
3 helpful votes
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Don't waste your time
October 21, 2022

This is one organization I will never give money to or recommend. I've called 3 times and can't even get a call back and I'm down here where the hurricane hit! They don't care about anyone but themselves and what money they can get people to donate.

Date of experience: October 21, 2022
Massachusetts
1 review
3 helpful votes
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The beginning of my experience was good but when the needle went in no blood came out. Another worker had to assist and they put the cap of the needle against the needle with tape. The blood started to flow. After I was done the phlebotomists basically told me to leave, not stay there for the 15 minutes that are recommended. When I got home I kept the wrap on for 6 hrs which was recommended by the worker. When I took it off, blood shot out from my arm. The next day I had a big bruise which lasted 3 weeks. Called the 800# got little help from nurse. Will never go back here.

Date of experience: June 10, 2023
New York
19 reviews
112 helpful votes
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There is nothing more noble than an organization dedicated to helping those in need.

I merely wanted to inform everyone that if you do decide to donate to the Red Cross to make sure you use an e-mail address that you don't use often.

I didn't realize making a contribution meant subscribing to almost daily e-mails. (8 e-mails within 7 days. Some days I got 2, some days I got none.) Really, Red Cross, really?

Luckily, there is an unsubscribe button.

Well, that's my experience with the website! Just thought I would share.

Date of experience: December 6, 2013
Virginia
1 review
7 helpful votes
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A few days ago I donated blood. I have a big bruise and it keeps growing enormous since. It is a bit painful. The nurse said it would bruise. But I expected a normal bruise, not one that takes up a quarter of my arm. The straps on my arm do not need to be so tight! The bruising tells me that my blood circulation was getting cut off.

Date of experience: September 17, 2021
California
1 review
6 helpful votes
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Bogus charity
August 4, 2023

We had everything we owned stolen. Apparently not worthy to receive help of any kind, not even a bag of clothes or a bag of food. Their "help" consisted of giving us a handful of phone numbers to call. These phone numbers were outdated and out of service mostly, or completely inappropriate such as a number to cancer survivor place that has nothing to do with anything. I can't believe I ever donated to this bogus charity that cares nothing about individual families and only goes out to high profile natural disasters where they can smile for the cameras for free advertising.

Date of experience: August 4, 2023

Overview

American Red Cross has a rating of 1.4 stars from 73 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with American Red Cross most frequently mention and blood donation. American Red Cross ranks 11th among International Development sites.

service
39
value
29
shipping
7
returns
7
quality
22
+10