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American Red Cross

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Texas
1 review
1 helpful vote
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One word unbelievable...
September 27, 2017

My name is Tammy Battles... I can not believe the way you guys are treating the victims of hurricane Harvey here in Houston Texas... you give out Confirmation number on September 11,2017...
You say the system crashed... and that is a lot of bull... Now everything came to a stand still... Until September 21,2017... Redcross is not honoring the first set of confirmation numbers that they gave out... When calling your on the phone 2 and 3 hours at a time and then they pretend to hang up on you... And the the denying any applications now there's been turned in... Knowing you cannot send an email to your cell phone from redcross and when you give the number they don't even want to look it up they don't want to honor it at all for the $400 help for victims family... Red Cross is a joke two families here in Houston Texas... My my confirmation number ZL*******... Please anyone out there who reads this... Who is looking for a hard worker... Single mother of four. Who lost her job to Harvey... In need of work please call me at *******534. Just in need of a little help... work Please

Date of experience: September 27, 2017
Georgia
1 review
1 helpful vote
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They wouldn't help me because of my renter insurance and section 8 voucher so wrong only needed them for two weeks or less after renter insurance money ran out. Then I just found out I'm pregnant at 56 yrs old tried to call back for help they closed the case leaving me homeless with child, but they said we don't turn people away that's a lie.My landlord called on May 6,2021Thursday and has a place for me. Charlotte Housing Authority before you move into a place it got to be inspected and approve. This case worker didn't care at all and I still got to move out of the old place.The stuff did not burn up which going take time too. Then he tells me I need to apply for disability which i get all ready that got to go on my old bills water, power, gas, medicines, insurances and other moving cost too for uhaul all your utilities transfer. All this stress me out bad made my depression, anxiety, and blood pressure go to the roof I'm giving to God i think them for $500 dollar and most of that was for gas to drive around Charlotte NC looking a roof over my head and clothes, shoe, accessories soaps other... Then he really didn't like it because I said I'm not living in a bad neighborhood where they're drugs, prostitute, gun shots and never will staying safe amen!

Date of experience: May 9, 2021
Illinois
1 review
1 helpful vote
Follow Blood D.
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VERY DISAPPOINTED
October 4, 2022

Today they had a donation center at Buehler YMCA palatine, IL.
Very disappointed with the nurse. Her name was Michelle. After inserted the needle, she was continuously rotating it inside to try to get the blood flow. After drawing 3quaters of blood(while rotating the needle), blood started to flow out of the needle where it was inserted and had tell to tell her to take out the needle.
VERY DISAPPOINTED TODAY.

Date of experience: October 4, 2022
Georgia
1 review
2 helpful votes
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I've been I've been American Red Cross donor for 20 years my name is Tom Haber I live in Smyrna Georgia I donate blood at the East Lake Crossing Center in Marietta Georgia I was arrested January 31st 2022 I was released March 10th 2022 I went up to the East Lake Crossing Center to give Pam my new cell number some stupid Evil Woman call the Cobb County Police on me they said I was trespassing in which I wasn't the police said I could not donate blood there after one year when you been in jail for more than 3 days you cannot donate for one year I was in jail for 33 days on a trespassing charge at T-Mobile store in Smyrna Georgia which I did not do the Smyrna Police never read me my Miranda Rights I've been on T-Mobile customer for over 20 years I will never donate blood with American Frost ever again I hope they go out of business or a completely evil my email address is this *******@yahoo.com

Date of experience: March 26, 2022
Connecticut
1 review
4 helpful votes
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Yesterday, I was very excited to donate blood and I felt as though I was doing a good thing until I got onto the bed and the phlebotomist who was supposed to insert the needle was very rude to me as well as to others in front of me. She messed up the insertion of the needle and continued to push it farther into my vein causing me a lot of pain and a burning sensation in my arm. She then called another woman over who wiggled the needle while it was in my arm, moving it in circular directions, and pushing it in deeper as well as pulling it out some. She pressed around the injection site and made a remark saying, "you aren't bleeding fast enough" when my blood was slow moving in the tube that brought it to the blood bag. This being my first time giving blood I was already extremely nervous and it intensified my nerves when I told them it was hurting me or asked questions about my specific situation and got no answer. I have a lot of bruising (which is expected), however, there is numbness and pain remaining from yesterday's experience Overall, it was a terrible experience and it saddens me because I was very excited to donate and was looking forward to becoming a regular donor but this definitely turned me off from future donations. After talking with a few other donors, they had shared my same experience of having rude phlebotomists and incorrect injections.

Date of experience: March 10, 2022
Kentucky
1 review
0 helpful votes
Follow Margaret W.
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When called to schedule a donation, I requested a nearby location. They assigned the catholic church that I had gone to previously. That day I arrived and parked in the church lot. I proceeded to the basement, where they had set up shop on my last visit. There was no one there. I had seen some awning-like tents set up on the lawn in front, so I walked around. NOPE, not there. They pointed across the parking lot, (a distance of the length of a football field?) "See that building facing the road? It's in the farther building, the one back behind that one." I walked back to my car and drove over. There was no one at the check-in desk, so I walked around the partition to get their attention. A lady came over and explained they were only required to wait 5 min, and I had arrived 2 min after that. -so they were packing up and refused to take my blood. I explained that if they had furnished accurate directions, I would not have been late. Made no difference. Due to the incompetancy and inflexibilty of their procedures, I probably won't be back... NPR, Propublica, and Congress had investigated their practices several years ago and found them inept, inefficient, and also misleading in some of their accounting.

Date of experience: June 28, 2022
Ohio
1 review
4 helpful votes
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Discrimination
September 4, 2021

They refused to take my blood because I lived in England for 3 months 30 years ago. I will never donate to this discriminatory organisation.

Date of experience: September 4, 2021
Ohio
1 review
0 helpful votes
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Went through hurrican andrew, red cross was nowhere to found but the SALVATION ARMY was there the next day, DON'T donate to the britsh crown SCAM charities like the red cross or world wildlife fund

Date of experience: December 14, 2021
GB
225 reviews
1018 helpful votes
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The American site for the Red Cross (www.redcross.org) A key worldwide player in first aid training, disaster relief, prisoner of war tracing and welfare, missing persons, community service, blood donation – the Red Cross has been doing good work since its foundation in 1881.

In America the Red Cross employs 35,000 people, relies on the goodwill and support of 500,000 volunteers and the four million people a year who give blood. The statistic that I really like is that 91 cents in the dollar from donations is actually spent on humanitarian programmes. Click through the links for volunteering, training, donating…

Part of the worldwide international Red Cross and Red Crescent movement, the Red Cross helps bring humanitarian relief and support to the most gruesome conflicts and disasters.

Their First Aid Training programmes are excellent.

Every home should have ay least a basic first aid book – in the USA you can get 'First Aid Fast' in English and Spanish from the local Red Cross Chapter.

THE PAGE BELOW COULD SAVE A LIFE - MAYBE YOURS!

If you are after an online first aid reference you could try 'First Aid Tips' from the British Red Cross website – bookmark the page below for quick tips for first aid emergencies! (I presume the US Red Cross has legal problems on displaying this type of info, but if you need it, you need it…)

http://www.redcross.org.uk/What-we-do/First-aid/First-aid-tips-and-videos

Emergency? Not sure what to do? Don't panic. If the page above is bookmarked you or someone else can at least check that you are carrying out the correct treatment for the problem while waiting for the ambulance. Heart attacks, strokes, anaphylactic shock, electrocution, bleeding, breaks and burns – all the main everyday injuries are covered, often with short video clips to assist. It's a website that might actually save a life… (I recommend sending the link to family and friends.)

Very useful. Highly recommended.

Date of experience: February 9, 2011
New York
2 reviews
3 helpful votes
Follow Victoria S.
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I have attempted to donate blood twice this week with the Red Cross. The first time was on 2/10/21 it was at St. Peter's Church in Monticello, NY. My GPS sent me to the wrong address, I called the Red Cross to let them know that I may be a few minutes late. They said I have a 15 minute window. I thought it would be okay.

I finally found the church, knocked on all the doors, and a priest finally answered and directed me to a building at the end of the block. Well. By the time I got there, they turned me away as they were leaving for the day.

I rescheduled for today at 6pm at the Downsville Central School in Downsville, NY--in the downstairs gym. When I got there, I saw the Red Cross truck & van. The doors were locked on the building. I banged as hard as I could on all the entrance doors. Nobody responded. I saw another side entrance, saw a maintenance guy, banged on that door. He either didn't see or hear me, or ignored me.

There were no signs anywhere directing anybody to go any particular place. Once I got inside, as the guy finally heard me, he informed me that the blood drive was in the auditorium. The Red Cross workers once again turned me away, as it was 6:05pm. The lady was very rude and said that nobody else had a problem getting in.

According to your FB page, blood is needed constantly. But the people that organize your drives are doing a terrible job at planning, communicating, and most of all, made me feel like I wasn't important enough to allow a 15 and a minute time discrepancy which was not my fault.

Sooo... I attempted to donate blood 2 times in the past 3 days. I feel very disrespected and discarded by the Red Cross.

I should at least be eligible to get 3 amazon gift cards or a gas card? This is quite a lot of driving and gas for me. Please let me know what the Red Cross will do to fix this situation. This organization needs to be dismantled & rebuilt from the ground up. Obviously those in charge give zero cares.

Date of experience: February 12, 2021
Maryland
1 review
0 helpful votes
Follow Judi F.
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I waited almost an hour, and they were still unpacking boxes, no a/c. #notthefirsttime, #nourgency, #terribleservice

Date of experience: September 17, 2021

Overview

American Red Cross has a rating of 1.4 stars from 73 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with American Red Cross most frequently mention and blood donation. American Red Cross ranks 11th among International Development sites.

service
39
value
29
shipping
7
returns
7
quality
22
+10