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Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder Reviews Summary
Records Finder has a rating of 3.5 stars from 7,932 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.
We monitor reviews for authenticity
Search was find! Hate that customers are over-charged for these Lien confirmations as I paid in 1995!
Can't find vehicle owner information - useless so far.
Hello Michael,
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
In the meantime, please reach out to us at customerrelations@recordsfinder.com or call +1 833-922-2315 with any further comments, concerns, or suggestions you wish to share. We would love to make things right given another chance.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Goo so far, but I've just got on the site, so let's see how it navigates...
Hi Mwamvuafrancine,
Thank you for the review. By now, we are optimistic you have already used the site for your searches. We saw here that you reached out to our Customer Care Team and requested assistance to run a report sent to your email within 24-48 hrs as agreed; pls check your email.
If you have any questions, comments, or suggestions, pls feel free to reach us at customerrelations@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Your website presentation implies that once payment is secured the requested record would be available, however that is not the case. Now I must spend additional time to retrieve records I thought would be available.
Hi Danita,
Thank you for taking the time to share your feedback. We apologize for any inconvenience this has brought you and understand your frustration with the service.
Please know that the initial or preliminary search is provided as reference material only. It concludes that the information exists, but the availability still depends if the report is publicly displayed, tagged as private/confidential, or protected. Thus, search results obtained from the Preliminary Search may not match the search results obtained in the member's area based on the same search parameters.
If you're open to discussing this further, please contact us at customerrelations@recordsfinder.com or call us at +1 833-922-2315 at your most convenient time. We'd greatly appreciate the opportunity to make things right and work toward earning back your business.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Called 800 number and had nice chat with agent, very professional
Hello Karen,
Thank you so much for your kind words! We appreciate you taking the time out to share your experience with us.
We put customer satisfaction as our priority, and your review reaffirms the hard work we put in every day. We count ourselves lucky for customers like you. If you need further assistance, please do not hesitate to contact us at
customerrelations@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I looked up in record finder Australia to see the contact details of this Australian resident, the site showed me a little bit info which seemed accurate but I had to pay the sub fee in order to see the report
Okay I paid
But now I automatically am taken to US version of the website which I cant look up this person anymore
Back to record finder Australia i searched again and it took me to the page that I had to pay for sub!
I log in to my account and again am taken to record finder US
I cant call the number is illegitimate neither assistance request that shies my message didn't go through
This is scam
This is fraud
I have not received any records or reports yet, you have just taken my card number. I; m not going to rate until I get some results. SOrry.
Hello Page,
We appreciate you being straightforward with your feelings on the site. If you need help with your search or have any questions or clarifications regarding the service, you can reach us anytime at customerrelations@recordsfinder.com or call us at +1 833-922-2315 at your most convenient time. We'd be happy to be of assistance.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Good so far! A little expensive for one review tho
Hi Samir,
Thank you for the positive review! We are glad to hear about your experience and appreciate your valuable feedback. As far as the $3.98 trial, aside from the initial report, you also get 7days of unlimited search access, which you have the option to cancel if you don't want to subscribe.
If you have any clarifications, comments, or suggestions you wish to share, please contact us at customerrelations@recordsfinder.com; we would be more than glad to assist you.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
100%
Hi Carlos,
Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we look forward to seeing you again.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I have not had the opportunity to look at my search results yet.
Hi Edwin,
Thank you for sharing your review. We are optimistic that you have already run your search and got the information you want.
We would love to hear more about your experience, and we can use your valuable feedback to deliver an even better experience next time!
If you have any questions, comments, or suggestions, pls feel free to reach us at customerrelations@recordsfinder.com.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Awesome! Walked me through step by step. Will use this sight again if I have to.
Hi Deborah,
Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer experience, and satisfaction as our priority, and your review reaffirm the hard work we put in every day. So thank you for your kind words, and we look forward to seeing you again.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
*****
Hello Tavia,
Thank you for the excellent rating! We saw here that you reached out to us and have our Customer Care Team handle your concern.
Hoping next time, we'll be able to do business with you.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Still waiting for my report. How long does this take?
Hi Walter,
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. If you’re open to discussing this further, please reach out to us at customerrelations@recordsfinder.com. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Thank you, i can always depend on you company even in emergency situation's
Hi Catherine,
Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we look forward to seeing you again.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
So far so good although I haven't even seen my results
Hi Christie,
We appreciate your honest review! By this time, we are optimistic that you have run searches on the site and have experienced what the service has to offer.
If you need further assistance, don't hesitate to reach us at customerrelations@recordsfinder.com. We'd be more than glad to help.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Haven't done anything yet, can let you know later.
Hi Dante,
We appreciate your honesty since you haven't used the service then.
We understand now; you were able to try the searches and get the reports you need.
We also show that you have canceled the subscription and have until the 14th of March to use the service.
If you have any questions, clarifications, or suggestions, please reach us at customerrelations@recordsfinder.com.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
So far this site has been a pleasant and easy to use
Hi Derrick,
Thank you for the great review. We are happy that you find the service easy to use and able to meet your expectations.
If you have any questions, comments, or suggestions, pls feel free to reach us at customerrelations@recordsfinder.com.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I have'nt read the report yet and not sure how to get to it. Will it be sent to my email address?
Hi Sharon,
Thank you for the positive feedback. We are delighted that you like the service and find it useful. It shows that you canceled the subscription but still have up to the 13th of March to access it.
As far as the report you were trying to access, we can help you run the search through Our Team of Research Experts. Just reply to the email sent by our Customer Care Team, or you may
Reach us at customerrelations@recordsfinder.com.
We are looking forward to assisting you further.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Easy, simple registration. Great new account discount. Terms in friendly user wording.
Hi Malcolm,
Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we look forward to seeing you again.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Just getting started. Have not even looked at my first search.
Hi Davis,
Thank you for the positive review! We are optimistic as you progress in using the service, you will find it very useful. It shows that you have successfully canceled your subscription and have until the 16th of this month to access it.
Our Expert Team of Researchers was not able to find any additional information on your request.
If you have time, pls do not hesitate to reach us at customerrelations@recordsfinder.com for further assistance.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Craig,
Thank you for the excellent review! We are glad that you were able to find your report. It shows you are on a $14.98 Unlimited Search Access for 1 Month, which would renew on the 26th of March if you don't cancel. In the meantime, please reach out to us at customerrelations@recordsfinder.com or call +1 833-922-2315 with any further comments, concerns, or suggestions you wish to share.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com