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Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder has a rating of 3.5 stars from 7,934 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.
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Awesome! Walked me through step by step. Will use this sight again if I have to.
*****
Hello Tavia,
Thank you for the excellent rating! We saw here that you reached out to us and have our Customer Care Team handle your concern.
Hoping next time, we'll be able to do business with you.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Still waiting for my report. How long does this take?
Hi Walter,
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. If you’re open to discussing this further, please reach out to us at customerrelations@recordsfinder.com. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Thank you, i can always depend on you company even in emergency situation's
Hi Catherine,
Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we look forward to seeing you again.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
So far so good although I haven't even seen my results
Hi Christie,
We appreciate your honest review! By this time, we are optimistic that you have run searches on the site and have experienced what the service has to offer.
If you need further assistance, don't hesitate to reach us at customerrelations@recordsfinder.com. We'd be more than glad to help.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Haven't done anything yet, can let you know later.
Hi Dante,
We appreciate your honesty since you haven't used the service then.
We understand now; you were able to try the searches and get the reports you need.
We also show that you have canceled the subscription and have until the 14th of March to use the service.
If you have any questions, clarifications, or suggestions, please reach us at customerrelations@recordsfinder.com.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
So far this site has been a pleasant and easy to use
Hi Derrick,
Thank you for the great review. We are happy that you find the service easy to use and able to meet your expectations.
If you have any questions, comments, or suggestions, pls feel free to reach us at customerrelations@recordsfinder.com.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I have'nt read the report yet and not sure how to get to it. Will it be sent to my email address?
Hi Sharon,
Thank you for the positive feedback. We are delighted that you like the service and find it useful. It shows that you canceled the subscription but still have up to the 13th of March to access it.
As far as the report you were trying to access, we can help you run the search through Our Team of Research Experts. Just reply to the email sent by our Customer Care Team, or you may
Reach us at customerrelations@recordsfinder.com.
We are looking forward to assisting you further.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Easy, simple registration. Great new account discount. Terms in friendly user wording.
Hi Malcolm,
Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we look forward to seeing you again.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Just getting started. Have not even looked at my first search.
Hi Davis,
Thank you for the positive review! We are optimistic as you progress in using the service, you will find it very useful. It shows that you have successfully canceled your subscription and have until the 16th of this month to access it.
Our Expert Team of Researchers was not able to find any additional information on your request.
If you have time, pls do not hesitate to reach us at customerrelations@recordsfinder.com for further assistance.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
?
Hi Michael,
Thank you for taking the time to write us a review. We look forward, as you progress in using the account, you'll find it useful, and love to hear more from your experience.
If you have any questions, clarifications, or suggestions, pls feel free to reach us at customerrelations@recordsfinder.com.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Haven't finished the process yet. But up till now, user friendly
Hi Naomi,
Thank you for the excellent review. We are happy that you find us easy to use.
We strive to make the site as user-friendly as possible for total customer satisfaction.
If you have any comments, clarifications, or suggestions, please free to reach us at customerrelations@recordsfinder.com.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
You are the first to find her if she is the one. Thank you
Hello Helen,
Thank you for the positive review; we are excited you got the report for the right person and continue with the site to have experienced what the service has to offer. We look forward to hearing about your experience
If you have any questions, comments, or suggestions, pls feel free to reach us at customerrelations@recordsfinder.com.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
It's great to have a dependable way to find what you need!
Hi Melissa,
Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we look forward to seeing you again.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
The price is fair plus it's nice to get the free month.
Hi Tina,
Thank you for the excellent rating. We are happy you like the service, and we're able to meet your expectations.
We want to hear more about your experience as you progress on the site. If you have the time, please reach us at customerrelations@recordsfinder.com. We look forward to assisting you with any of your concerns.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Haven't seen the report yet, but it was quick to get to the paying part.
Hello Gina,
We appreciate you enjoyed the service. By this time, we are optimistic that you have already used the site for your search and were able to get your report. It shows that you canceled the subscription but still have up to the 11th of this month to use the service.
If you have any questions, comments, or suggestions, pls feel free to reach us at customerrelations@recordsfinder.com.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Wish it gave some info before you need to pay how do I know if this was worth it at all if it doesn't show anything past what a basic google or social media search would?
Because you enroll until cancel when I just want one report just to hope that I forget to cancel. That is bull$#*! there should be another option but you are a predator.
Why are you asking for what I think before I even use your service
Hi Kristine,
We appreciate your honesty and understand your point. The survey question's object is to gauge the initial reaction regarding ease of access to information and setup of the account. We also have a separate survey for the overall experience that we solicit and send to customer's email with consent after each engagement.
It shows that you canceled the subscription but still have up to the 6th of March to use the service since you are on 1-month unlimited search access.
I also took the liberty to follow-up with Our Expert Team of Researchers and asked them to send you now the Complete Background Report that you requested. You can check the report in your email.
We value doing business with you, and your feedback means a lot to us in delivering an even better experience next time! Pls, feel free to reach us at customerrelations@recordsfinder.com anytime.
Thank you!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Pretty easy to setup account, and I like the monthly deal.
Hi Jonathan,
We appreciate the laudable review. We are happy that you recognize our efforts to provide the best customer experience and satisfaction.
May you continue to enjoy the service and its other features.
If you have any questions, clarifications, or suggestions, please reach us at customerrelations@recordsfinder.com.
Thank you!
Sincerely,
Eddy
Customer Relations Team
Recordsfinder
Answer: Complete lie and no information ever found, no refund offered. Nothing except onoing lies
Answer: Hi Daniel, We'll be more than happy to help you with this. Please give us a call or send an email to support@recordsfinder.com. We look forward to hearing from you! Have a nice day ahead, and stay safe! Sincerely, Lovely Voice of Customer Specialist
Answer: Hello Yulia, Thank you for reaching out! I've checked your account and can see that you have contacted customer service. We have sent you an email confirming that the account was canceled and your account deactivated. Rest assured, our company did not charge you. Please let us know if there's anything else we can help you with. Have a nice day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Specialist Recordsfinder.com +1 833-922-2315
Answer: Hello Cherrita, Thank you for reaching out to us via Sitejabber. I understand what it might feel like to get charged for something you believed was cancelled. Please allow me to explain why you have been charged, after taking a look at your account, it appears we have not received an email in regards to cancellation. Also, on the checkout page, it's the customer that must agree to billing terms. These terms clearly state that if the customer chooses to cancel their account within the trial period, the trial fee will be the only amount billed. If the account is not canceled after the trial period, the customer will be charged the monthly billing fee. Please do not worry though, our Customer Care Team has already refunded the last three rebills that have occurred. Please allow 3-5 business days for the funds to be placed back onto your account. If you still have questions or concerns please do not hesitate to contact us.
Hi Deborah,
Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer experience, and satisfaction as our priority, and your review reaffirm the hard work we put in every day. So thank you for your kind words, and we look forward to seeing you again.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com