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From the business
Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder Reviews Summary
Records Finder has a rating of 3.5 stars from 7,930 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.
We monitor reviews for authenticity
Was good
No real problems so far. Great!
Hi Richard,
Thank you for the lovely review! By this time, we are optimistic that you have run searches on the site and have experienced what the service has to offer. We want to hear more about your feedback, comments, or suggestions.
Please don't hesitate to reach us at customerrelations@recordsfinder.com.
Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.recordsfinder.com
Good
Hi Jason,
We’re glad to hear that you found the service acceptable. Your business means a lot, so please don’t hesitate to reach out to us at customerrelations@recordsfinder.com at your most convenient time if you ever have additional feedback. We look forward to assisting you with any of your concerns.
Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.recordsfinder.com
Good so far
Hi Chauncey,
Thank you for the positive feedback! We are delighted that you enjoyed the service so far.
If you have any questions, clarifications, or suggestions, please reach us at customerrelations@recordsfinder.com.
Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.recordsfinder.com
I have not received anything as of yet. Will comment after receipt of funds
Hello Joseph,
We appreciate you being honest regarding our service. If you need help with your searches or have any questions or clarifications regarding the service, you can reach us anytime at customerrelations@recordsfinder.com or call us at +1 (833) 922-2315 at your most convenient time. We'd be happy to be of assistance.
Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.recordsfinder.com
I paid you for a report
Where is it? Didn't get it?
Hi Charles,
We’re sorry to hear about your experience. We see that you have run your searches and generate reports. We are optimistic that you already found yours. You canceled the subscription and still have access up to April 1st, and you will no longer see any future billing from us.
If you’re open to discussing this further, please reach out to us at customerrelations@recordsfinder.com. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Haven't gotten far into results so not sure how to really rate it
Hi Thomas,
Thank you for the excellent review!. By now, you have already used the site for your searches, and we are optimistic that you were able to get the information you want.
If you have any questions, comments, or suggestions, pls feel free to reach us at customerrelations@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
It depends on whether this is the Melody that I am looking for.
Hi Kathleen,
Thank you for sharing your review. We are optimistic that you have already run your search and got the information you want.
Your business means a lot to us, so please don’t hesitate to reach out to us at customerrelations@recordsfinder.com at your most convenient time if you ever have additional feedback. We look forward to assisting you with any of your concerns.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Some of the information is accurate some is wrong and most is missing
Hi Michael,
We’re glad to hear that you found the service ok. Your business means a lot to us, so please don’t hesitate to reach out to us at customerrelations@recordsfinder.com at your most convenient time if you ever have additional feedback. We look forward to assisting you with any of your concerns.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I don't have enough information yet to make an accurate comment
Hello Abe,
We appreciate your honesty in giving us a fair rating since you haven't used the service then. We look forward, as you progress in using the account, you'll find it useful, and love to hear more from your experience.
If you have time, please feel free to reach us at customerrelations@recordsfinder.com.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I just filled out this form! I haven't received any assistance
Hi Mary,
Thank you for sharing your review! We are confident if you give enough time, you will discover more value to this site.
If you have any comments or suggestions, pls do not hesitate to reach us at customerrelations@recordsfinder.com. We value your opinion.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Pretty easy to use so far hopefully I'll get the information I need.
Hi Christina,
Thank you for the lovely review! By this time, we are optimistic that you have run searches on the site and have experienced what the service has to offer. We want to hear more about your feedback, comments, or suggestions.
Please don't hesitate to reach us at customerrelations@recordsfinder.com.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I haven't done anything but pay. I haven't seen anything about my grandfather yet.
Hi Anzley,
We appreciate your honest review! By this time, we are optimistic that you have run searches on the site and have experienced what the service has to offer. Unfortunately, Our Expert Team of Researchers could not find any additional information on your request.
If you have any questions, comments, or suggestions, pls feel free to reach us at customerrelations@recordsfinder.com.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
All I have done is register... and my first card, a credit card, was not accepted. I have no idea why. So my first experience has NOT been that. Great.
Hi Diana,
Thank you for the high rating! We appreciate you continue to use our service after your initial experience. We regret that you have gone through that here. It was an uncommon instance, and we'll do better in the future. It shows that you reached out to our Customer Care Team and requested to run a report; I followed up with our Expert Team of Researchers, they will send it to your email within the day.
If you need further assistance, don't hesitate to reach us at customerrelations@recordsfinder.com. We'd be more than glad to help.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Recurring monthly fees. How often am I actually going to need the info that I'm paying 14.98 upfront to see? Not very often I'm sure. On top of that there's an even more expensive recurring fee? Sounds like a scam from the get go and I'm obviously over looking all the other red flags!
Hello Eric,
Thank you for taking the time to share your feedback. We understand and acknowledge the concerns you've raised. The $14.98 amount that you paid is for 1-month unlimited search access on the site. To avoid further charges, I canceled the subscription, and you still have up to the 28th of March to use the service.
If you have any questions, comments, or suggestions, pls feel free to reach us at customerrelations@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Looks pretty good but haven't read any reports yet.
Hi Janice,
Thank you for sharing your review. We are optimistic that you have already run your search and got the information you want.
Your business means a lot to us, so please don’t hesitate to reach out to us at customerrelations@infotracer.com at your most convenient time if you ever have additional feedback. We look forward to assisting you with any of your concerns.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I just want the info I purchased. Not here to be solicited to.
Hi Lashon,
We’re sorry to hear about your experience. We’re usually known for our exceptional customer service, and we regret that we didn’t live up to those expectations here. We are aware that you reached our Customer Care Team to have your account canceled, and they refunded the charge. They also explained the nature of information and limitation on the site regarding those types of records you were searching for; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at customerrelations@recordsfinder.com.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Good so far. Although I do not like being automatically enrolled.
Hello Edward,
Thank you for your review. We are pleased that you appreciate the service and we're able to meet your expectations.
If you have any questions, comments, or suggestions, pls feel free to reach us at customerrelations@recordsfinder.com.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Search was find! Hate that customers are over-charged for these Lien confirmations as I paid in 1995!
Hello Craig,
Thank you for the excellent review! We are glad that you were able to find your report. It shows you are on a $14.98 Unlimited Search Access for 1 Month, which would renew on the 26th of March if you don't cancel. In the meantime, please reach out to us at customerrelations@recordsfinder.com or call +1 833-922-2315 with any further comments, concerns, or suggestions you wish to share.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Can't find vehicle owner information - useless so far.
Hello Michael,
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
In the meantime, please reach out to us at customerrelations@recordsfinder.com or call +1 833-922-2315 with any further comments, concerns, or suggestions you wish to share. We would love to make things right given another chance.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Alfredo,
Thanks for the excellent review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. If you need further assistance, please do not hesitate to contact us at customerrelations@recordsfinder.com.
Again, thank you for taking the time to review our business!
Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.recordsfinder.com