On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder has a rating of 3.6 stars from 7,929 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.
We monitor reviews for authenticity
Just about anything you would want to find out and more
Still trying to find certain people but overall this is a good website and very reliable :)
Hello Matthew,
Thank you for the excellent review! We are delighted that you like the service. It shows that you canceled the subscription but still have up to the 19th of this month to use the service. If you need further assistance, please do not hesitate to contact us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Absolutely not what was advertised. I will share my bad experience on reddit, Facebook, twitter, pinterest, the better business bureau, and my own personal blog. A bit of advice, don't trust advertise. I'll give you one day to refund me, then I will let the fun begin. P.s. I have a lot of time on my hands. Your choice, it's a just a few bucks, but the principal off the matter is what I'm interested in. Good luck
I just authorized payment for a report and do not see one yet.
Hi Gail,
We appreciate your feedback, and we're sorry to hear that you have not yet received your report. We would definitely like to turn things around and assist you in getting the information you need.
If you want, we can schedule a call the soonest you are free, or you can reach out to us via email at customerrelations@recordsfinder.com. Rest assured, we're here to help you.
Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.recordsfinder.com
The site is amazing! I was looking for my high school friend and this site found it instantly. Keep up the good work!
Hello L.,
Thank you for the positive feedback. We are optimistic that as you continue to progress on the site, find it more useful.
If you have time, please reach us at customerrelations@recordsfinder.com, and we look forward to seeing you again.
Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.recordsfinder.com
It says it has found more records than it shows for a search.
Hi Sharon,
We’re sorry to hear about your experience. We’re usually known for our exceptional service, and we regret that we didn’t live up to those expectations here.
We see that you have already reached out to us via live chat and our Search Assistance Team is now working on your report. You will receive the results directly to your email within 24-48 hours.
If you have any questions, comments, or suggestions, please feel free to reach us at customerrelations@recordsfinder.com.
Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.recordsfinder.com
So far so good. Now let's see what we can find to help us out, and do a little exploring.
Hello Loreley,
Thank you for the positive feedback. We are optimistic that as you continue to progress on the site, find it useful.
If you have time, please reach us at customerrelations@recordsfinder.com, and we look forward to seeing you again.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Thanks for letting me use your services and the rest of your weekend.
Hello Robin,
The pleasure is all ours! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. Customer experience and satisfaction are our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we look forward to seeing you again.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I would say im quite amazed and that i found the results i was looking for.
Hello Jazaniah,
We appreciate you enjoyed the service and were able to get your report. It shows that you canceled the subscription but still have up to the 14th of this month to use the service.
If you have any questions, comments, or suggestions, pls feel free to reach us at customerrelations@recordsfinder.com.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Have not seen information yet before giving a rating
Hi Doreatha,
We appreciate your feedback, and we're sorry to hear that you have not yet received your report. We would definitely like to turn things around and assist you in getting the information you need.
If you want, we can schedule a call the soonest you are free, or you can reach out to us via email at customerrelations@recordsfinder.com. Rest assured, we're here to help you.
We look forward to your response. Have a great day ahead, and stay safe!
Sincerely,
Belle
Recordsfinder.com
Customer Relations Team
+1 833-922-2315
Great
Hi Raeanne,
We're happy that you're satisfied with the service, and we appreciate your time to give us a review. Have an amazing weekend!
Sincerely,
Belle
Recordsfinder.com
Customer Relations Team
+1 833-922-2315
Your a great help. Thank You.
Hello Regina,
Thank you for the excellent review! We are pleased that you appreciate the work we put in to serve you. It inspires us to do our best always.
If you want to share any comments or suggestions, please feel free to reach us at customerrelations@recordsfinder.com.
Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.recordsfinder.com
So far so good
Hi Melonie,
We appreciate your honest review! By this time, we are optimistic that you have run searches on the site and have experienced what the service has to offer.
If you need further assistance, don't hesitate to reach us at customerrelations@recordsfinder.com. We'd be more than glad to help.
Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.recordsfinder.com
So far so good
Hi Terence,
Thank you for the review. We are delighted that you have found our service good so far.
If you have any questions, comments, or suggestions, please feel free to reach us at customerrelations@recordsfinder.com.
We look forward to assisting you with any of your concerns.
Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.recordsfinder.com
Very quick
Hello Raffaele,
We’re glad to hear that you enjoyed the service and you find it quick. Your business means a lot to us, so please don’t hesitate to reach out at customerrelations@recordsfinder.com at your most convenient time if you ever have additional feedback. We look forward to assisting you with any of your concerns.
Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.recordsfinder.com
Dont know I have not read the report yet
Hi Orlando,
Thank you for the high rating. By now, after using the service, we hope you have found the information already through the searches.
It shows that your account is active and it will renew on April 4th since you have purchased Unlimited Search Access for 1 Month.
Please do not hesitate to reach us at customerrelations@recordsfinder.com at your most convenient time if you need further assistance.
Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.recordsfinder.com
Ok
Hi Willa,
Thank you for taking the time to write us a review. We look forward, as you progress in using the account, you'll find it useful, and love to hear more from your experience.
If you have time, please feel free to reach us at customerrelations@recordsfinder.com.
Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.recordsfinder.com
No
Hello Tonya,
We appreciate you being honest regarding our service. If you need help with your searches or have any questions or clarifications regarding the service, you can reach us anytime at customerrelations@recordsfinder.com or call us at +1 (833) 922-2315 at your most convenient time. We'd be happy to be of assistance.
Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.recordsfinder.com
Very Simple!
Hi Janice,
Thank you for the great review! We are excited that you find the service simple and easy to use.
If you have any comments, clarifications, or suggestions, please free to reach us at customerrelations@recordsfinder.com.
Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.recordsfinder.com
Awesome!
Hi Katty,
Thanks for the fantastic review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
If you have any questions, comments, or suggestions, please feel free to reach us at customerrelations@recordsfinder.com.
Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.recordsfinder.com
Answer: Complete lie and no information ever found, no refund offered. Nothing except onoing lies
Answer: Hi Daniel, We'll be more than happy to help you with this. Please give us a call or send an email to support@recordsfinder.com. We look forward to hearing from you! Have a nice day ahead, and stay safe! Sincerely, Lovely Voice of Customer Specialist
Answer: Hello Yulia, Thank you for reaching out! I've checked your account and can see that you have contacted customer service. We have sent you an email confirming that the account was canceled and your account deactivated. Rest assured, our company did not charge you. Please let us know if there's anything else we can help you with. Have a nice day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Specialist Recordsfinder.com +1 833-922-2315
Answer: Hello Cherrita, Thank you for reaching out to us via Sitejabber. I understand what it might feel like to get charged for something you believed was cancelled. Please allow me to explain why you have been charged, after taking a look at your account, it appears we have not received an email in regards to cancellation. Also, on the checkout page, it's the customer that must agree to billing terms. These terms clearly state that if the customer chooses to cancel their account within the trial period, the trial fee will be the only amount billed. If the account is not canceled after the trial period, the customer will be charged the monthly billing fee. Please do not worry though, our Customer Care Team has already refunded the last three rebills that have occurred. Please allow 3-5 business days for the funds to be placed back onto your account. If you still have questions or concerns please do not hesitate to contact us.
Hi Christine,
We're happy that you were able to find the information you needed on the site. We hope that you will recommend us to others as well. If you need assistance, especially with your searches, please don't hesitate to give us a call or send an email to askrecordsfinder@recordsfinder.com.
Have an amazing day ahead!
Sincerely,
Belle
Recordsfinder.com
Customer Relations Team
+1 833-922-2315