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Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder Reviews Summary
Records Finder has a rating of 3.6 stars from 7,929 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.
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Did not give me the owner of the vehicle from the license plate that I submitted. That was my sole purpose for subscribing. Your add description is misleading.
I could see the information when I did the initial search on the Web, but when I paid for the report. No information was found. I think your site is a scam. Was really hoping I close some gaps in my family tree.
Hello Kirsti,
We apologize for the inconvenience. We understand your frustration, and we are sorry your experience didn't match your expectations. Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
We see you had your subscription canceled and still have access until the 16th of this month, and you will no longer see any future billing from us. If you need further assistance, please do not hesitate to contact us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I searched a VIN # and supposedly a report was generated but when I signed up to pay to get the report, it was not available.
When I put the VIN# in again, no information came up as available so basically the $12.95 I paid was useless and I want a refund.
Hello Rebecca,
We're sorry to hear about your experience. We regret that we didn't live up to your expectations. Our site can only generate records that are available publicly. The VIN information you are trying to check is yet to update our sources database; that is why we could not pull out any report. We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online. I have issued a refund of $12.95 for the Single premium VIN Report Purchase to make up for not getting your report. Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I did a search before giving payment which showed information was found but as soon I paid and signed up there was no available information for my search. Total waste of money and they don't refund money also.
I was unable to download the report I paid for. I will not use or recommend the site again
No report generated. They first charge and then figure out if a report exist. I want my money back.
Hello Antonio,
We're sorry to hear about your experience. We regret that we didn't live up to your expectations. Our site can only generate records that are available publicly. The VIN information you are trying to check is yet to update our sources database; that is why we could not pull out any report. We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online. I have issued a refund of $12.95 for the Single premium VIN Report Purchase to make up for not getting your report. Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
So far so good just waited to see if I get the info I need
Hello Glenn,
Thank you for the outstanding review! We are happy that you like the service and find it helpful.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
..
Hello Marie,
Thank you for the high rating. We are glad you like the service.
We would love to hear more about your experience, and we can use your valuable feedback to deliver an even better experience next time!
If you need further assistance, please do not hesitate to contact us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
!
Hi Darcy,
We're happy to hear that you're satisfied with the service. We appreciate your time to give us a rating.
Have a good and safe day ahead!
Sincerely,
Belle
Recordsfinder.com
Customer Relations Team
+1 833-922-2315
While inputting my credit card info. An ad banner popped up and knocked all my info. Off so I had to start over. Frustrating.
Hi Patrick,
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future.
Please feel free to contact us at askrecordsfinder@recordsfinder.com with any further comments, concerns, or suggestions you wish to share. We will love to make things right if you give us another chance.
Sincerely,
Belle
Recordsfinder.com
Customer Relations Team
+1 833-922-2315
It is quick straight to what you are looking for and no extra buy buy buy like other sites. Thank you
Hi David,
Thank you for leaving us such a wonderful review! We are thrilled that you loved your experience, and the whole team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we look forward to seeing you again.
Sincerely,
Belle
Recordsfinder.com
Customer Relations Team
+1 833-922-2315
Definitely quick, too many questions, check boxes and hoops to jump, though!
Hello Michael,
Thank you for the positive review. We are thrilled that you like the quick service and appreciate your feedback. We can use your valuable feedback to deliver an even better experience next time! We would love to hear more about your experience.
Please reach out to our Customer Relations Team at askrecordsfinder@recordsfinder.com with any further comments or suggestions you wish to share.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Good to know that is private because this information is very important. I will be satisfied.
Hello Sharlene,
Thank you for the excellent review! We are thrilled that you appreciate the service, and we're able to meet your expectations.
If you have any questions, clarifications, or suggestions, please reach us at askrecordsfinder@recordsfinder.com.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I'm not happy that I have to take time out of my day to cancel a subscription when I only want one record
Hi Carol,
We understand how you feel, and we appreciate your feedback. Rest assured, this will be discussed with the team to come up with better packages for customers. This way, if they only want one report, they would do so without getting a subscription.
We can confirm that your account has been canceled, and you still have until April 20,2021, to use the service. We hope that you will make the most out of it. If you need further assistance, especially with your searches, please don't hesitate to call us or send an email at askinfotracer@infotracer.com.
Have a nice day ahead!
Sincerely,
Belle
Recordsfinder.com
Customer Relations Team
+1 833-922-2315
Don't know How to rate you yet I have not seeing the records I am looking for yet to rate how accurate they are Or if they have any information at all, all you have done So far is take my money
Hi Hwayne,
We apologize for the premature survey. We've checked and can see that you have already started your searches. We hope you were able to find what you need. If you need assistance, especially with your searches, please don't hesitate to give us a call or send an email to askrecordsfinder@recordsfinder.com.
Have a nice day ahead, and stay safe!
Sincerely,
Belle
Recordsfinder.com
Customer Relations Team
+1 833-922-2315
So far so good, but wondering if this really works or if it's a scam?
Hi Ruby,
It's good to hear that you have a nice experience so far. We hope you were able to find the information you were looking for. If you need assistance in your searches, please don't hesitate to call us or send us an email at askrecordsfinder@recordsfinder.com. Rest assured, we're here for you. Have an amazing day ahead!
Sincerely,
Belle
Recordsfinder.com
Customer Relations Team
+1 833-922-2315
I find the person of interest for family history purposes - now to see if I can access her report.
Hi Helen,
Thank you for the positive feedback. We are delighted that you like the service and find it easy to use.
If you have time, please reach us at askrecordsfinder@recordsfinder.com for any comments or feedback you want to share.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
My license is suspended, I did not know until my car was impounded
Hello Rene,
Thank you for the lovely review! We noticed you haven't run any search on the account. If you need further assistance, please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, or you may call us at +1 833-922-2315 during office hours (9 am- 5 pm Eastern). We are more than glad to help.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I love this site. It is Thune biggest time saver. I hate guessing when it comes to the important things.
Hello Lauren,
Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we look forward to seeing you again.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Your asking for a rating before i see what i payed for
Hi Dustin,
We apologize for the premature survey. We hope that you find the information you need. If not, please don't hesitate to give us a call or send an email to askrecordsfinder@recordsfinder.com. Rest assured, we're here for you.
Have a nice day ahead!
Sincerely,
Belle
Recordsfinder.com
Customer Relations Team
+1 833-922-2315
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello David,
We're sorry to hear about your experience. We regret that we didn't live up to your expectations. Our site can only generate records that are available publicly. The License Plate information you are trying to check is yet to update our sources database; that is why we could not pull out any report. We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online. I have issued a refund of $14.98 for the 1-month Unlimited Access Purchase to make up for not getting your report and since you stated that was the only reason you got the subscription. Please allow 3-5 business days for the funds to be placed back into your account. Your account is canceled and deactivated.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com