From the business
Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder Reviews Summary
Records Finder has a rating of 3.6 stars from 7,929 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.
I have a charge for $20 on my credit card this month that I did not approve. Nor did I sign up for an ongoing service Please refund that charge. Feel free to contact me at *******893
Waste of time waste of time waste of time waste of time waste of time waste of time
Hello Horacio,
Thank you for sharing your feedback. We're sorry your experience didn't match your expectations.
Unfortunately, some information might not be readily available since we deal with public records online.
If you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I was told the report was ready but after making the payment there was no report
Hello Lakshmi,
Thank you for sharing your feedback. We're sorry your experience didn't match your expectations. Unfortunately, some information might not be readily available since we deal with public records online.
If you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Provided useless information, even after upsell to premium services. Didn't get anything that I was actually looking for.
Hello Michael,
Thank you for the feedback. We understand how frustrating it must be not to get the information you need. Please know that our site can only generate records that are available publicly.
The License Plate information you are trying to check is not available for the following reasons.
- The vehicle is newly purchased/transferred
- Has not been updated for a long time
- Due to state restrictions
- or has been purposely removed for privacy, confidentiality, and security reasons.
This experience we don't want our customers to have. Rest assured, we'll further improve our services. We have issued a refund of the $9.95 charge for the Premium VIN. Please allow 3-5 business days for the funds to be placed back into your account.
You are on a 7days unlimited access, which will put you on a monthly subscription if not canceled on or before the 31st of this month.
If you need help with your other searches, I can offer you additional assistance through Our Expert Team of Researchers for a more in-depth examination of our database at no extra charge.
Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Did not give the name and personal information of the owner as advertised
Hello Justin,
Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to cancel your account, and they refunded the charge; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Showed there were two results, paid, no information for results.
Hello Keri,
Thank you for sharing your feedback. We're sorry your experience didn't match your expectations.
Please know that we do not offer driving records or licensing records. We can provide criminal driving offenses, including moving violations, speeding tickets, and DUI/DWI records.
However, please remember that some driving records are limited by local and state legislature. We can only provide what is legally considered public information.
If you have any questions, comments, or suggestions, pls do not hesitate to reach us at askrecordsfinder@recordsfinder.com at your most convenient time. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Didn't show what I payed for. Waste of money.
Didn't show what I payed for. Waste of money.
Hello Jessie,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better. We're sorry your experience didn't match your expectations.
The VIN information you are trying to check is not available for the following reasons.
- The vehicle is newly purchased/transferred
- Has not been updated for a long time
- Due to state restrictions
- or has been purposely removed for privacy, confidentiality, and security reasons.
Unfortunately, we can only generate information readily available as a public record for us to access.
If you need further assistance, please do not hesitate to contact us at askrecordsfinder@recordsfinder.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Didn't include any information on maintenance history: not a good alternative for Carfax or other more robust report. Gave me a couple title exchanges but that's it.
Hello Erik,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better. We're sorry your experience didn't match your expectations.
The VIN information you are trying to check is not available for the following reasons.
- The vehicle is newly purchased/transferred
- Has not been updated for a long time
- Due to state restrictions
- or has been purposely removed for privacy, confidentiality, and security reasons.
Unfortunately, we can only generate information readily available as a public record for us to access.
If you need further assistance, please do not hesitate to contact us at askrecordsfinder@recordsfinder.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I went on this website because it showed it had access to the information that I needed. However once I paid for the information it said that the information was no longer available.
Hello Alexandra,
Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to cancel your account, and they refunded the charge; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
How the hell is it OK for a third-party to charge money for family members to look up an inmate at a correctional facility? The only reason you're getting away with it and all the click bait it's all over the damn website it's because it's privately owned. That makes me sick. All of you make me sick. Profiting off of other peoples pain. There's a special place in hell for people like you all.
Hello Karen,
Thank you for sharing your feedback. We understand your frustration, and we're sorry your experience didn't match your expectations. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I looked up 5 people - little to no information on them, I looked up myself and the information was horribly WRONG. Would NOT rec. This service.
Hello J S.,
We're sorry to hear about your experience. Please know that we collect our data from public sources and may contain inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Half the stuff is wrong on the person and the other half is missing. Worst page I have used for a background check!
Hello Kristine,
Thank you for sharing your review. We regret your experience didn't match your expectations. We are aware that you reached our Customer Care Team to cancel your account, and they refunded the Premium charge of $18.00; please allow 3-5 business days for the refund to process. However, you still have access to the search up to the 24th of this month.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com. We'd greatly appreciate the opportunity to make things right and work toward earning back your business.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Only about 5% of the information was correct. I would like my money back please. I greatly appreciate it thank you
Hello Caroline,
We're sorry to hear about your experience. Please know that we collect our data from public sources and may contain inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
It automatically subscribed me to a monthly subscription without making that at all clear in advance. Data provided not very helpful.
Hello Wesley,
We're sorry to hear about your experience. Please know that we collect our data from public sources and may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I used this site to find an address for serving legal processes. I was only able to learn already know vehicle specifications and not addresses of the owners.
Hello Joseph,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better. We're sorry your experience didn't match your expectations.
The License Plate information you are trying to check is not available for the following reasons.
- The vehicle is newly purchased/transferred
- Has not been updated for a long time
- Due to state restrictions
- or has been purposely removed for privacy, confidentiality, and security reasons.
If you need further assistance, please do not hesitate to contact us at askrecordsfinder@recordsfinder.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
No records found when there's plenty of records. This site is a scam!
Hello Lynn,
Thank you for sharing your feedback. We're sorry your experience didn't match your expectations.
Unfortunately, some information might not be readily available since we deal with public records online. There is no guarantee, as you can also find in our FAQs>Data Questions: https://infotracer.com/faq/.
If you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I would objectively rate Records Finder 4-stars overall as they have a great range of searchable data points and when data is available they have returned more detailed information than other services I have used. I would have given 5-stars overall, however, it seemed to me that there were more instances where my searches returned "no available data/information not found" thank some other services. That said, the depth of available information returned when search info was matched was better than most.
Hello Gee,
Thank you for the positive review. We are thrilled that you like the quick service and appreciate your feedback. We can use your valuable feedback to deliver an even better experience next time! We would love to hear more about your experience.
Please reach out to our Customer Relations Team at askrecordsfinder@recordsfinder.com with any further comments or suggestions you wish to share.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I was trying to find the owner of a vehicle by the VIN and this site advertised a full report would tell me that. It had none of the information I was looking for. This was a waste of money.
Hello Ruben,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better. We're sorry your experience didn't match your expectations.
The License Plate information you are trying to check is not available for the following reasons.
- The vehicle is newly purchased/transferred
- Has not been updated for a long time
- Due to state restrictions
- or has been purposely removed for privacy, confidentiality, and security reasons.
If you need further assistance, please do not hesitate to contact us at askrecordsfinder@recordsfinder.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Poor. Don't pay any money for this. It is not worth it. No data provided but they took the money.
Hello Randy,
We understand how frustrating it must be not to get the information you need. Please know that our site can only generate records that are available publicly.
The License Plate information you are trying to check is not available for the following reasons.
- The vehicle is newly purchased/transferred
- Has not been updated for a long time
- Due to state restrictions under the protection of the Driver's Privacy Protection Act (DPPA)
- or has been purposely removed for privacy, confidentiality, and security reasons.
This experience we don't want our customers to have. Rest assured, we'll further improve our services.
I went ahead and processed a refund of $4.95. Please expect this to reflect in 3 to 5 business days. Your account is deactivated and unsubscribed from our mailing list.
Thank you, and have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Seems like you have to keep paying never get any results worth paying for not even no mug shots
Hello Susan,
We're sorry to hear about your experience. Please know that we collect our data from public sources and may contain some inaccuracies. Unfortunately, some information might not be readily available since we deal with public records online.
If you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Eric,
Thank you for bringing this issue to our attention. We have checked your account and see the charge of $19.95 as a subscription to our service.
As requested, we have processed a refund for the said charge, and you can expect it to be back on your card within 3-5 business days.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com