From the business
Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder Reviews Summary
Records Finder has a rating of 3.6 stars from 7,929 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.
I am not vince. How did you get my email address? Please do not email me again
First search before payment was in canada now that i paid I can't finish the search in canada
Hello Gino,
Thank you for sharing your review and bringing this issue to our attention. Please be informed that records or information available on the site are mainly in the United States. We have refunded the charge for your 7days trial, please allow 3-5 business days for your refund, and we have deactivated your account.
If you have any questions, comments, or suggestions, pls do not hesitate to reach us at askrecordsfinder@recordsfinder.com.
Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Thought I was getting much more info with enhanced report. What a disappointment and ripoff! Learned my lesson.
Hello Mike,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better. We're sorry your experience didn't match your expectations.
The License Plate information you are trying to check is not available due to the following reasons.
- The vehicle is newly purchased/transferred
- Has not been updated for a long time
- Due to state restrictions
- or has been purposely removed for privacy, confidentiality, and security reasons.
If you need further assistance, please do not hesitate to contact us at askrecordsfinder@recordsfinder.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Claims you have info... takes your payment and then no info available. Deceptive, to say the least
Hello Donna,
Thank you for sharing your feedback. We're sorry your experience didn't match your expectations.
Please know that the initial or preliminary search is provided as reference material only. It concludes that the information exists, but the availability still depends if the report is publicly displayed, tagged as private/confidential, or protected. Thus, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
All good! Seems to be accurate. Good value. Nice website.
Hello David,
Thank you for the great review! We are excited that you find the service quick and easy to use.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Advertised title history and info available, but none provided.
Hello Mia,
We're sorry to hear about your experience. Please know that we collect our data from public data sources and may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies. We can only gather information as is and as available.
If you have any comments or suggestions, pls do not hesitate to reach us at askrecordsfinder@recordsfinder.com. We value your opinion.
Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Search had less information than other sites, not worth the money.
Hello Jennifer,
We're sorry to hear about your experience. Please know that we collect our data from public data sources and may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you have any comments or suggestions, pls do not hesitate to reach us at askrecordsfinder@recordsfinder.com. We value your opinion.
Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Hi there
The site had said there was a report ready for me to view of the person I had searched, so I made a payment only to be presented with a "there are no records" message after the payment had gone through!
Not sure if that's your way of scamming people to get their initial payment but it's utter bs if you ask me.
Refund would be nice, but I highly doubt you'll be issuing one.
Thanks for wasting my time and money.
Hello Callum,
We understand how frustrating it must be not to get the information you need. Please know that our site can only generate records that are available publicly.
This experience we don't want our customers to have. Rest assured, we'll further improve our services.
I went ahead and processed a refund of $4.95. Please expect this to reflect in 3 to 5 business days. Your account has also been deactivated, and your email removed from our mailing list.
Thank you, and have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I was surprised how little information was available in the reports. Most questions said unavailable information.
Hello Kristin,
Thank you for sharing your review and bringing this issue to our attention. We understand your frustration, and we are sorry your experience didn’t match your expectations.
Unfortunately, our site can only generate records that are available publicly. We gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
If you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
There was little to none of the information I was looking for and to get the rest I would have to pay $18.00 for premium. I thought it would give more information it gave information I already had.
Hello Cleopatra,
Thank you for taking the time to share your feedback. We apologize for any inconvenience this has brought you and understand your frustration with the service.
Unfortunately, our site can only generate records that are available publicly. We gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
If you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Quick and easy to use I hope it was accurate and gave me the right information
Hello Kerry,
Thank you for the great review! We are excited that you find the service quick and easy to use.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I looked up vehicle and doesn't give you much info at all
Hello Michael,
We're sorry to hear about your experience. Please know that our site can only generate records that are available publicly.
The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you have any comments or suggestions, pls do not hesitate to reach us at askrecordsfinder@recordsfinder.com.We value your opinion.
Have a great day ahead!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
They take your money and give you the incorrect information. It really was a waste of money.
Hello Maria,
We're sorry to hear about your experience.
Please know that we collect our data from public data sources and may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you have any comments or suggestions, pls do not hesitate to reach us at askrecordsfinder@recordsfinder.com.We value your opinion.
Have a great day ahead!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
After paying, my search did not turn up any results.
Hello Carol,
Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to cancel your account, and they were able to find and send you the VIN information you were searching for.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com.
Have a great day ahead!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Poor. Payment was made, very generic info provided. No owner contact info provided as advertised on their opening pages.
Hello Robert,
Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to cancel your account, and they refunded the charge; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I did not receive the basic information the site said I would receive for my money. Instead I was given a lot of information that I could have looked up on a car manufacturer website.
Hello N B.,
Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to cancel your account, and they refunded the charge; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
How can this company charge $4.95 and not even be able to find a date of birth?
Hello Emily,
Thank you for taking the time to share your feedback. We apologize for any inconvenience this has brought you and understand your frustration with the service.
Please know that we collect our data from public data sources and may contain some inaccuracies. Unfortunately, we can’t guarantee complete or accurate information because publicly available information varies.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I searched for records I knew existed and they did not come up in the search.
Hello Tracy,
Thank you for taking the time to share your feedback. We apologize for any inconvenience this has brought you and understand your frustration with the service.
Unfortunately, our site can only generate records that are available publicly. We gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
If you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I received an email stating that John had signed up for this service. I DONT KNOW A JOHN, NOR IS MY NAME JOHN. You would think a record finding company would at least send an email verification to verify the user is who they say they are. Can't be a very good service if they can't even do that.
Advertising: For a one time fee of 4.95, you can view a report (record) but in fact, payment of the fee results in a pop up window requesting another fee 9.95 to view the report.
Hello Sherry,
We understand how frustrating it must be not to get the information you need. Please know that our site can only generate records that are available publicly.
The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report.
This experience we don't want our customers to have. Rest assured, we'll further improve our services.
I went ahead and processed a refund of $4.95. Please expect this to reflect in 3 to 5 business days. Your account is deactivated, and your email removed from our mailing list.
Thank you, and have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Vince,
Thank you for getting in touch. We understand your concern. It seems your email address may have been breached if used to create this account without your knowledge. We suggest you consider changing the password for the impacted email and checking your account for any unusual or unfamiliar activity. In the interim, we have taken steps to resolve the matter with our platform. We canceled the Records Finder account associated with your email address, refunded all transactions, and unsubscribed your email address.
If you have any additional questions, please let us know.
Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com