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Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder Reviews Summary
Records Finder has a rating of 3.7 stars from 7,921 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.
Most of the info i expected to see were absent. I expected more info than I received
Hello Etzer,
Thank you for sharing your feedback regarding the information provided. We apologize if the results did not meet your expectations in terms of the amount of information provided.
We understand that each individual's information needs may vary, and we strive to provide as comprehensive results as possible. However, the availability of information can depend on various factors, such as data availability and privacy laws that govern the release of certain details.
We appreciate your input and will take it into consideration as we continuously work to improve our services. If there are specific details or types of information that you were expecting but did not find, please let us know, and we will do our best to address your concerns.
Thank you again for your feedback, and we value your support.
Sincerely,
Nina
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hi Carl –
First off, I spoke with Madison today (6/7/2023). She was friendly and spoke clearly. THAT I really appreciate. Some reps from different companies speak SO quickly or have such a HEAVY accent (or both) that audio conversations are limited, or impossible. She was also knowledgeable and took care of my needs quickly and effortlessly. Thank you.
I was happy to use RecordsFinder for the one license plate, car theft issue I had. I didn't need any more info. I may in the future. I am very likely to use RecordsFinder again.
1) When I tried to cancel my 7-Day trial online, it kept saying there was an error. It said it was my phone number. That was frustrating because I COULD have used my cell instead of my home number...but I didn't remember what I used and didn't want to give away any more information if I didn't need to. Perhaps a message to the customer on your sign-in document (my goodness, you have multiple warnings. I had to look up the Driver's Privacy Protection Act of 1994 to know what the warnings were about). That would add to the confidence customers would have with your site.
2) It did give me 3 owners, but they were numbered and not dated so I didn't know who the recent owner's name was.
3) Name alone, as I know you know, does not mean I can contact this person...and the Google search pulled up multiple persons with the same name. I would have appreciated any narrowing down my search, if you could have.
With all the (same) names and numbers I got through Google, I narrowed down my search to basic 50-mile radius.
Yet, I did not reach the owner of the vehicle. Multiple names, multiple people for each name, and multiple numbers for each person made my search difficult. I HOPE this is all any one service can provide, but I may experiment with another "License plate owner finder" service in the future just to see if they can provide more info, at the same low price, is available.
Otherwise, I am pleased with RecordsFinder. The site was clean and easy to navigate. My main piece of input would be:
Putting the first-time customer at ease and assuring that customer of the legitimacy of your site, would be a simple, but incredibly beneficial, addition to your sign-up process.
The (Private) point in the signature below is exactly what I mean. Good job.
Doug Berglund
Hello Doug,
Thank you for your feedback on your recent experience with Madison at RecordsFinder. We're thrilled to hear that Madison provided you with friendly and clear assistance, and we appreciate your acknowledgment of her knowledge and efficiency. We apologize for the inconvenience you encountered while attempting to cancel your trial online. We understand that the error message regarding your phone number was frustrating. Your suggestion regarding a message on our sign-in document to clarify such issues is valuable, and we will certainly take it into consideration to enhance our customer experience.
Regarding the information provided about the three owners, we apologize for the lack of dates and the narrowness of the report. We want to clarify that the information found in RecordsFinder.com search results comes from public sources, and is not originated or created by RecordsFinder.com. We do apologize, we won't be able to update any information on our website. All information is "AS IS". However, we will explore options to provide more refined results to our users.
Thank you for your positive comments about our website's cleanliness and ease of navigation. We understand the importance of building trust with our customers, and we will consider implementing additional measures during the sign-up process to ensure that first-time customers feel more at ease and confident about our site's legitimacy.
Once again, we appreciate your valuable input, and we're glad that you had a positive overall experience with RecordsFinder. Should you need our services in the future, we'll be here to assist you.
Sincerely,
Nina
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Took less than 10 minutes to find driving state history/Records.
Hello Kishuan,
We're delighted to hear that you had a positive experience in terms of efficiency. We really appreciate your comment about how quickly you were able to find your driving state history/records. We understand that quick and easy access to such information is important to our users, and we continuously work to enhance the user interface and improve overall performance.
If you have any further suggestions or if there's anything else we can assist you with, please feel free to reach out. We're here to help!
Thank you for your valuable feedback, and we look forward to serving you again.
Sincerely,
Nina
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was satisfied, except for a little disappointed with being charged the $15 that I didn't realize I was agreeing to.
I was hoping for a little more detailed information.
Hello Karen,
Thank you for taking the time to provide your feedback. We're glad to hear that you were satisfied with our service. However, we apologize for any confusion regarding the $15 charge that you were not aware of.
We understand that detailed information is important to you, and we appreciate your input. We strive to ensure transparency and clarity in our pricing and subscription options. We apologize if there was any miscommunication or lack of clarity in this regard. Regarding the premium report, we want to clarify that it is an optional purchase and not an obligation. We value your satisfaction and would be more than happy to assist you with additional searches at no extra cost.
You may reach out to us via email at askrecordsfinder@recordsfinder.com or call us at (833) 922-2315. We'll be glad to help you with any further inquiries or searches you may need. We look forward to your response.
Sincerely,
Nina
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Overall, I was not impressed with their capabilities.
Hello Jr,
We genuinely appreciate your feedback as it allows us to make the necessary adjustments to enhance our capabilities. We value your opinion, and we would appreciate it if you could provide us with more specific details about the areas where you felt our capabilities fell short. Your insights will help us identify areas for improvement and ensure that we address any shortcomings in our services.
You may contact us via email at askrecordsfinder@recordsfinder.com or call us at (833) 922-2315. Once again, thank you for bringing this to our attention, and we hope to hear from you soon.
Sincerely,
Nina
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Great customer service! Thank you Johanna for your help!
Hi Cynthia,
Thank you for taking the time to give us a review! We're happy you're satisfied with the assistance you received. We work hard to meet your expectations and are delighted we hit the mark for you. Please let us know if there's anything else we can help you with. Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Jay noticed the problem was in my email and took care of it promptly.
Hello Dan,
Thank you for sharing your feedback! We're happy you're satisfied with the assistance you received from Jay. We'll ensure he reads your review; this will make his day. Have a wonderful day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Report didn't give all the information I was looking for.
Hi Marci,
We appreciate your feedback and are sorry you were dissatisfied with the report you received. We want to turn things around and assist you in getting the information you need. If you wish, we can schedule a call the soonest you are free, or you can email us at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
We wanted to make sure our background check would be correct and got results in just minutes!
Hello Susana,
Thank you for sharing your experience with us. Our service works diligently to deliver timely and reliable information, and it's great to know that we succeeded in doing so for you. If you have any further inquiries or require any additional services, please don't hesitate to reach out. Thank you for using RecordsFinder!
Sincerely,
Nina
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Records Finder generated and delivered to me the report I requested.
Hello Jason,
It is good to know that we were able to generate and deliver the report you requested. We are glad that we met your needs. Thank you for choosing RecordsFinder! Should you have any more requests or require further assistance, please don't hesitate to let us know. Your support is truly valued, and we eagerly await the chance to provide you with our services in the future.
Sincerely,
Nina
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
They are very efficient people and provide good service
Hello Jorge,
Thank you for sharing your feedback. It is nice to know that you had a good driving experience. If you have further comments or suggestions for our website, please feel free to share them with us. We are committed to exceeding your expectations in the future.
Sincerely,
Nina
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Easy. Easy. Easy. Easy. Easy. Easy. Easy. Easy. Easy. Easy.
Hello Vatche,
Thank you for your positive feedback. We're delighted to hear that you found our product to be effortless. We continuously work to ensure a seamless user experience, and it's great to know that our efforts are paying off. If you have any further comments or suggestions, please feel free to share them with us. We value your input and are excited about the prospect of assisting you again down the road.
Sincerely,
Nina
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Great experience thank you I don't need the service o longer
Hello Samuel,
Thank you so much for taking the time to share your good experience with our service.
We understand your decision to no longer require our services for the time being and we're grateful for the opportunity to have served you during the time that you did. If you ever find yourself in need of our services again in the future, please don't hesitate to reach out to us. We'll be more than happy to assist you.
Once again, thank you, and we look forward to serving you again in the future.
Sincerely,
Nina
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Customer service is good, thank you, Junie! But I didn't find the information I needed.
Hello Natalia,
Thank you for your kind words regarding our customer service. We strive to provide excellent assistance to all our customers. However, we regret to inform you that we do not offer car insurance information or services.
We understand that finding the right information is important to you, and we apologize for any inconvenience caused. If there's any other way we can assist you or if you have any other questions, please don't hesitate to let us know. You may contact us via email at askrecordsfinder@recordsfinder.com. We're here to help!
Sincerely,
Nina
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Now all I have to do is cancel the subscription so I don't get automatically charged for a month.
Hello Pamela,
Thank you for the feedback. I'm glad to hear that our service lived up to your expectations! Canceling your subscription is an important step to ensure that you won't be automatically charged for the month. I can definitely confirm that it has been done. There will be no further billings from us. We hope to have the opportunity to serve you again in the future. Thank you for using RecordsFinder!
Sincerely,
Nina
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The information was informative. O got the information I needed and it will help.
Hello Audie,
Thank you for your excellent review! We're happy you're satisfied with the service. We work hard to meet your expectations and are delighted we hit the mark for you. We hope that you will also recommend us to others!
Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Getting the report signed me up for a subscription. It was very unclear unless I read multiple pages of text.
Hello Linda,
We appreciate your feedback and are sorry that you received outdated information. Please know that we source our data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
We know it may take time to read through your subscription purchase, but we highly encourage customers to understand and acknowledge before going through the final page. We offer a 7-day trial to anyone who signs up, and on our checkout page, we state that customers are purchasing a trial that expires in seven days and will be billed monthly for $24.95 if the customer does not cancel during the trial. We also provide an Order Summary on the checkout page with a checkbox for the customer to acknowledge the terms before payment.
You may check our Terms of Service at https://recordsfinder.com/terms/.
We can confirm that your account has been canceled; our company will no longer bill you. Rest assured; we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Information was the same as people finders just in a different order, like the phone numbers and residences.
Hello Brian,
Thank you for taking the time to leave us a review. Our reports may not always be 100% up-to-date, accurate, or complete since data is pulled from records maintained by various state, county, municipal, and other agencies. Many others are only partially digitized. Records may exist that cannot be accessed digitally. Please use our results as a reference point and no substitute for your due diligence.
Moreover, all materials and information available are provided "as is" and "as available" without warranties, either expressed or implied, including merchantability and fitness warranties for a particular purpose. If you need further assistance, feel free to contact us anytime. Have a great day ahead!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Disappointed. Very general description.
This was not accurate about the vehicle. Also, I was looking for the last owner's information. Must be found somehow on the official DMV website.
Hello Christine,
Thank you for bringing your concerns to our attention. We apologize for any disappointment you experienced with the general description provided for the vehicle. I searched on my end to see if I could help yield the results you may need, but I was unsuccessful. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. We appreciate your understanding in this matter.
Furthermore, I refunded the fee of $2.95. Please allow 3 -5 business days for the refund to reflect on your account.
If you have any further questions or need assistance with any other aspect of our services, please feel free to let us know. Contact us via email at askrecordsfinder@recordsfinder.com. We're here to help and ensure your satisfaction.
Sincerely,
Nina
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Gerrod,
It's gratifying to receive your positive feedback. Thank you! We are delighted to hear that you found exactly what you were looking for on our website! It's wonderful to know that our efforts in creating an easy-to-use platform have paid off.
If you have any more inquiries or need assistance in the future, please don't hesitate to reach out to us at askrecordsfinder@recordsfinder.com or call us at (833) 922-2315. We're here to assist you further. Thank you for choosing Recordsfinder!
Sincerely,
Nina
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315