From the business
Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder Reviews Summary
Records Finder has a rating of 3.7 stars from 7,919 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.
The service is awesome, I use it, and the customer service is the best, she was so helpful and willing to help me, she resove everything
Amazing customer service
Good Experience speaking with the customer representative
Hello Roberto,
Thank taking the time to share with us your wonderful feedback. We are very pleased to hear that you were satisfied with how our customer service representative assisted you. If you need further assistance. Please do not hesitate to reach out to our customer service or to us at askrecordsfinder@ask.recordsfinder.com. We are always here to help.
We look forward to serving you again. Have a wonderful day!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Bad situation please don't charge me anymore for this
Hello Melissa,
I'm sorry to hear that you're facing a difficult situation.
I double-checked your account and I can confirm your account has been canceled. There will be no further billings from us.
If you need anything else, please do not hesitate to reach out to us at askrecordsfinder@ask.recordsfinder.com. We're here to assist you and ensure that any issues are resolved promptly and fairly. Your satisfaction is important to us, and we want to make sure you receive the assistance you need during this challenging time. Have a nice day!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Old records nothing useful at all very disappointed.
Hello Rita,
I'm sorry to hear that you found the old records disappointing and unhelpful. We apologize for any inconvenience you may have experienced. If there's anything specific you were hoping to find, please let us know. Please reach out to us via email at askrecordsfinder@ask.recordsfinder.com or call us at 833-922-2315.
Your input is valuable to us, and we want to ensure that your experience is as useful and satisfying as possible. We look forward to hearing from you.
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Valid information great review site lots of details
Hello Jennifer,
Thank you for your positive feedback! We're delighted to hear that you found our review site valuable and packed with useful information. Providing accurate and detailed information is our top priority, and we're thrilled that you found it helpful.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to help. Thanks for using our review site, and we hope it continues to be a valuable resource for you!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was disappointed comma pretty basic information. I added the premium for fifteen dollars and thought I would have more.
Hello Irene,
I understand your disappointment with the premium upgrade. It can be frustrating when you expect more value for the additional cost. We apologize for any inconvenience caused and would like to assist you in resolving this matter. As part of your membership, we are more than happy to assist you in uncovering the information you're seeking without any additional charges. If you wish, we can schedule a call the soonest as possible. Or you can respond by sending us an email at askrecordsfinder@ask.recordsfinder.com.
We look forward to your email. Please don't hesitate to get in touch with us, and we'll work together to address your concerns and enhance your overall experience with our service.
Thank you for choosing RecordsFinder, and we appreciate your patience as we strive to meet and exceed your expectations.
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Nothing more was shown for the 2.95. Won't be worth the money if you don't get more then what you can see for free.
Hello Pamela,
Thank you for taking the time to give us a review. Please accept my apologies if we were not able to satisfy your needs. We want to change your experience and assist you in getting the information at no extra cost. If you wish, we can schedule a call as soon as you are free, or you can email us at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
See above statement for information I received. I only can know that it's there but not sure how to access any funds.
Hello China,
Thank you for your feedback. We are pleased to hear that you have received the information, although the contact number is missing. We recommend reaching out to the Holder Name indicated on the report, as it represents a financial institution. You should be able to find their contact number on their website. They will be able to guide you on the steps to claim your funds.
If you have any doubts or concerns, don't hesitate to contact your local consumer protection agency or seek legal advice to assist you throughout the process.
If you require further assistance, please feel free to reach out to us at askrecordsfinder@ask.recordsfinder.com. Have a wonderful day!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Cheap and fast but missing information! Stuff I know for a fact should be there. The pictures were of the wrong person as well.
Hi Trevor,
We appreciate your feedback and are sorry that the information you received was incomplete. Please know that we source our data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
We would love to turn things around and help you out. If you wish, we can schedule a call as soon as you are free, or you can email us at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a nice day ahead, and stay safe!
Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Looking at the history of my car details it is almost accurate. I knew the previous owner was located in MI, but it doesn't list me/co signer as current owner of the car.
Hello Jeremy,
Thank you for sharing your feedback with us. We appreciate your input and understand your concern regarding the accuracy of your car details. Our goal is to provide as comprehensive and up-to-date information as possible. However, our information is sourced from different public records made freely available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. I hope you understand.
If we can help you with anything else, we can schedule a call whenever you are available, or you can contact us via email at askrecordsfinder@ask.recordsfinder.com. Please know that we are here to assist you.
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Important information at your fingertips! Easy to read and follow.
Hello Donna,
Thank you for the review! We truly appreciate you taking the time to share your experience with us. We always value our customers’ experiences and satisfaction, and your review makes us want to work harder.
In case you need further assistance from us, feel free to contact us anytime. Have a great day ahead!
Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I signed up for a trial and could get nowhere. The customer service could not have been nicer.
Hello Alexandra,
Thank you for sharing your experience with us. We're genuinely sorry you encountered difficulties during your trial period. We understand how frustrating that can be, and we appreciate your patience.
We're pleased to hear that our customer service team was able to assist you and that you found them to be helpful and pleasant. In case you need further assistance from us, feel free to contact us anytime. Have a great day ahead!
Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
My representative was polite and friendly and he did not question my reasons for cancelling. He made canceling my subscription easy and painless and informed me that I can still use my subscription until it expired. Thank you for not hassling me like so many other companies do.
Hello Nikya,
Thank you for the fantastic review! We truly appreciate you taking the time to share your experience with us. We always value our customers’ experiences and satisfaction, and your review makes us want to work harder.
We look forward to working again with you in the future! Have a nice day ahead, and stay safe!
Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
N/A******************************************************************************************************************************************************************************************************************
Hello Letasha,
Thank you for taking the time to give us a review. Please accept my apologies if we were not able to satisfy your needs. We want to change your experience and assist you in getting the information. If you wish, we can schedule a call as soon as you are free, or you can email us at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Easy to use, and provided me some info on status of title, but no real value of more than than.
Hello Stephen,
Thank you for your feedback! We're glad to hear that you found our service easy to use and that it provided you with some information on the status of the title. We're always looking for ways to improve, so if you have any suggestions on how we can provide more value or additional features that would be helpful to you, please feel free to share them with us. Your input is valuable in helping us enhance our service to better meet your needs.
We anticipate receiving your input. Wishing you a wonderful day ahead!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Por favor cancelar mi suscripción, no obtuve el resultado esperado, muchas información irreverente.
Y luego piden que te haga prisión para obtener mejor búsquedas lo cual se contradice con ĺa portada y lo que dicen dar
Ruben Reyes
Hello Ruben,
Thank you for sharing your feedback regarding the information provided. The Premium reports are optional add-on services separate from your subscription. Nonetheless, you can exit the pop-up notification, and it will continue running the search without additional fees. Please accept my apologies if we were not able to satisfy your needs. We can confirm that your account has been canceled; our company will no longer bill you.
We want to change your experience and assist you in getting the information. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Fine experience. I realized I don't need this
So I will most likely cancel
Hello Sandi,
I'm pleased to hear that you had a positive experience overall. It's important to recognize what works best for you. I can confirm your account has been canceled. There will be no further billings from us. If you ever reconsider or have any inquiries in the future, don't hesitate to get in touch. We're here to assist you.
Thank you for using RecordsFinder!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hello A.H.
Thank you so much for taking the time to share your experience with us! It's wonderful to hear that you were pleasantly surprised by how fast and straightforward our process was. We take pride in offering a hassle-free experience for our customers.
If you ever require further assistance or have additional feedback, please don't hesitate to reach out. We value your business and can't wait to provide you with the same level of convenience and ease in your future experiences with us!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I paid the fee for the search, which provided only information about the car but not the owner. I then paid the additional fee for the "Premium" search, which provided some additional information but said that no information about the owner was available. I admit that I did not read the ToS very thoroughly, and I assume it says there is no guarantee that owner information will be available -- but I suspect this was just a way to get people to pay for the searches.
Hello Edward,
We sincerely apologize if we could not provide the owner information of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
And since we could not provide the information you needed, I've refunded the $9.95 (Premium VIN Report). Please expect the funds to reflect in 3 to 5 business days. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Brother in law running with dangerous people, no help from this site.
Hello Lori,
Thank you for taking the time to give us a review. Please accept my apologies if we were not able to satisfy your needs. We want to change your experience and assist you in getting the information. If you wish, we can schedule a call as soon as you are free, or you can email us at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Arnold,
I'm thrilled to hear about your positive experience with our service and the outstanding customer service you received! At our company, it's our practice to consistently go above and beyond to assist our customers. If you ever have more feedback or need further assistance in the future, please don't hesitate to reach out. It's wonderful to know that you had such a positive interaction. Have a great day ahead!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315