From the business
Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder Reviews Summary
Records Finder has a rating of 3.7 stars from 7,919 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.
In August of this year. I wanted to see if "Records Finder"was any good,so I tried it. I entered my required information. Within a few seconds. The screen showed my personal info. It recommended that I get a full report. I paid for a full report. I printed off my full report. I wasted about 20 pages of ink and paper for a report that read "not found" under every category! Unacceptable! That is not where it ends. Obviously, very disappointed, I Immediately canceled my subscription. I have been charged every month since then. "RIDICULOUS"
Not really enough information not easy to use I would like to cancel
Hello Lori,
I'm sorry to hear that you're finding our service difficult to use and that the information provided hasn't been sufficient. We value your feedback and would like to improve your experience. To assist you with the cancellation process, please provide us with more specific details about the issues you've encountered or the areas where you've faced difficulties. This will help us address your concerns effectively and ensure a smoother experience for you. Please reach out to us at askrecordsfinder@ask.recordsfinder.com or call us at 833-922-2315, and we'll be happy to help. In the meantime, I canceled your account. There will be no further billings from us.
Thank you for giving us the opportunity to make things right for you. I look forward to your response.
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I had an issue with billing. Your representative was extremely helpful and resolved the issue to my satisfaction.
Hello Ahuva,
I'm glad to hear that your issue with billing was resolved to your satisfaction. Our team takes pride in providing excellent customer service, and I'll be sure to pass along your positive feedback to our representative. If you have any more questions or concerns in the future, please don't hesitate to reach out. We're here to help!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Not what I was looking for.
I didn't find the information I needed.
Hello Sonya,
I'm sorry to hear that you didn't find the information you were looking for. Your feedback is important to us, and we're here to help. To better assist you, could you please provide more details about the specific information you were seeking? This will help us tailor our response to your needs and ensure that we can provide you with the most relevant information. Please feel free to email us the additional information at askrecordsfinder@ask.recordsfinder.com or call us at 833-922-2315.
Thank you for your feedback, and we're committed to making your experience better. We eagerly anticipate your response.
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Fjchchfhchdhdhdhdhdhdjxhf dhdjdhdbdndjxhdh ydjdjdjxhhddh
Hello Tong,
Thank you for your feedback. It appears there might be some technical issues or a misunderstanding. If you have any questions or concerns you'd like assistance with, please provide more details, and we'll be happy to help.
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Wanted to learn more about a man I'm seeing so I decided to try and and learned a few things
Hello Sarah,
Thank you for sharing your feedback with us. We're glad to hear that you were able to learn some valuable information about the man you're seeing through our service.
Your satisfaction is important to us. If there's anything specific you'd like to know or if you need additional assistance, please feel free to email us the additional information at askrecordsfinder@ask.recordsfinder.com or call us at 833-922-2315, and we'll be happy to help.
We anticipate receiving your response. Have a good day!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It's in the title. Please enter at leat 50 characters. Please enter at leat 50 characters. Please enter at leat 50 characters.Please enter at leat 50 characters.
Hello Steven,
Thank you for providing feedback. We apologize if the person you were looking for was not found. We understand that finding the right individual is crucial, and we're committed to improving our search capabilities. If you have any additional information or specific criteria that can help us assist you better, please feel free to email us the additional information at askrecordsfinder@ask.recordsfinder.com or call us at 833-922-2315, and we'll do our best to refine our search and provide more accurate results in the future.
We appreciate your patience and understanding. We look forward to hearing from you.
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It is very okay for a background record.
Recommended for my family and friends.
Hello Algie,
We greatly appreciate your feedback! It's wonderful to hear that you found our background record to be a suitable choice. Recommendations from satisfied customers like you mean a lot to us. If you ever need any more assistance or have further inquiries, please feel free to contact us. We're here to serve you and your loved ones.
Thank you for choosing our service!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Used the service to access name of car owner, for business purposes, based on license plate/VIN number for a specific state. Returned very outdated results.
Hello,
We apologize for the inconvenience you experienced when using our service to access car owner information.
We understand your concern regarding the outdated results you received, and we take this feedback seriously. We continuously work to ensure that the data we provide is as current and reliable as possible, within the confines of our policy and legal obligations.
Please note that public records can vary in terms of how frequently they are updated by the relevant authorities, and we rely on the information made available to us. We do not have any control over it. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. I hope you understand.
If you have any specific questions about our public records policy, please reach out to us at askrecordsfinder@ask.recordsfinder.com or call us at 833-922-2315. We look forward to hearing from you. We are committed to transparency and compliance with all applicable regulations and will be happy to provide further clarification.
Thank you for your understanding, and we look forward to assisting you within the bounds of public records policy.
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Didn't get as much info on report as I was hoping for the price
Hello Angela,
I'm sorry to hear that you didn't receive the level of information you were expecting for the price. Your feedback is important, and we always strive to provide the best value to our customers. Please let us know what specific details or information you were hoping to find in the report, and we'll do our best to address your concerns and improve our services to better meet your expectations.
Please reach out to us at askrecordsfinder@ask.recordsfinder.com or call us at 833-922-2315. We look forward to hearing from you.
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Whoever answered the phone was amazing, she didn't try and pitch me anything else, I asked for a cancellation of my subscription, she immediately sent me an email to confirm the cancellation and made sure I checked that I received the email! Very happy with customer service.
Hello Gabrielle,
That's fantastic to hear about your positive experience with our customer service! We take pride in providing efficient and hassle-free assistance to our valued customers. Our team is committed to making your interactions with us as smooth as possible. Thank you so much for your kind words!
If you ever need any further assistance or have questions in the future, don't hesitate to reach out. We're here to help!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
This is the only review I have…
It was great and very easy to use… nothing else to say….
Hello Jennifer,
Thank you for taking the time to share your feedback with us! It's great to hear that you found it easy to use. Your positive review means a lot to us, and it motivates us to continue delivering excellent products and services. If you ever have more to say in the future or if you encounter anything we can improve upon, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I needed one thing and got it for a couple of bucks. I'm sure it works well for people who want or need more.
Hi Thomas,
Thank you for leaving us such an excellent review! We are thrilled you loved your experience, and the whole team will be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day ahead, and stay safe!
Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I did get the info i was looking for which was the person's D.O.B thanks
Hi Andrea,
Thank you for taking the time to give us a review! We're happy you're satisfied with the service. We work hard to meet your expectations and are delighted we hit the mark for you. Have a nice day ahead, and stay safe!
Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I had an issue with billing and emailed support. They responded promptly, explained the issue, and immediately rectified the situation. They were kind and helpful. I'd use this service again.
Hello Krista,
Thank you for sharing your experience with our support team! We're delighted to hear that they provided kind and helpful assistance. Customer satisfaction is a top priority for us, and it's great to know that you had a positive interaction.
We're grateful for your feedback and look forward to serving you again in the future. If you ever have any more questions or need assistance with anything else, please don't hesitate to reach out. Your trust in our service is much appreciated!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It was ok. Didn't tell me much on the report. I was expecting more info.
Hello Mattie,
I appreciate your feedback regarding the report. I'm sorry to hear that it didn't provide the level of information you were hoping for. We constantly strive to improve our services and value your input.
If there's specific information you were looking for or if you have any additional questions, please feel free to share, and I'll do my best to assist you further. Your satisfaction is important to us, and we're here to help however we can. Please reach out to us at askrecordsfinder@ask.recordsfinder.com or call us at 833-922-2315. We look forward to hearing from you.
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I spent a few $ to check my record for a job but wasn't aware it automatically enrolled me in a membership so was surprised when I was charged $25. I was notified that it's stated in the terms but was in a hurry and didn't look closely. I requested and was granted a refund. I am grateful for the approval and the representative was very professional and understanding. I will definitely use Records Finder in the future when needed. Thank you!
Hello Steve,
Thank you for sharing your experience with us! We appreciate your feedback and are glad to hear that our customer service representative was professional in handling your refund request. We understand that it's essential for our users to have a smooth and transparent experience, and we apologize for any confusion regarding the membership enrollment.
We're delighted that you're open to using RecordsFinder in the future, and we'll continue to work on making the user experience as clear and user-friendly as possible. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. Thank you for your trust, and we look forward to serving you again when needed!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was searching for a friend's record and within minutes of signing up I had all the informations I needed. Thank you
Hello Oli,
That's fantastic to hear! I'm thrilled that you found the information you were searching for within minutes of signing up. It's always a pleasure to know that our service can make a real difference in people's lives. If there's anything else you'd like to share about your experience or if you have any questions or stories you'd like to discuss, please don't hesitate to let me know. Your feedback and conversation mean a lot to us! Have a nice day!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The woman i spoke to was respectful, friendly and prompt in resolving my issue
Hello Miranda,
Thank you for sharing your positive experience with us! We're glad to hear that the customer service was prompt in resolving your issue. Providing excellent customer service is one of our top priorities, and we're delighted that our team members could assist you effectively. If you ever require further assistance or have any more questions, please don't hesitate to reach out. We're here to help and always strive to exceed your expectations.
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It was a good experience. I found the information I was searching for all in one day.
Hello Robert,
We greatly appreciate your feedback! It's wonderful to hear that our service helped you find the information you were looking for so efficiently.
If you ever have any more inquiries or require assistance in the future, please feel free to contact us at askrecordsfinder@ask.recordsfinder.com. Your satisfaction is our top priority, and we're here to assist you whenever you need us. Thank you for choosing us!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Andrew,
We apologize for any inconvenience and understand your frustration. Please note that our database may not have all records due to variations in public record availability.
We couldn't find a prior cancellation request before 10/30/2023. If you made one, please provide relevant information to assist us.
Your request is important to us, and we take it seriously. To address your concerns in the interim, we've initiated a $24.95 refund, which may take 3-5 business days to reflect in your account. Rest assured your account is canceled.
For further assistance, please contact us at askrecordsfinder@ask.recordsfinder.com or 833-922-2315. We await your response.
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315