business logo of Records Finder

Records FinderReviews 7,918

3.7

From the business

Access over 2 billion public records from thousands of federal, state, city and municipal sources


recordsfinder.com
Boston, MA, United States
How would you rate Records Finder?
grey star
grey star
grey star
grey star
grey star

Records Finder Reviews Summary

Records Finder has a rating of 3.7 stars from 7,918 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.

This company responds to reviews on average within 2 days
California
1 review
0 helpful votes
Follow Larisa A.
Unfollow Larisa A.
Send Message
Share Review
Report Review

Excellent customer service
December 17, 2023

The operator was courteous, friendly, experienced and helpful. I received help in what I needed

Date of experience: December 17, 2023
Ruby I. Records Finder Rep
over a year old

Hello Larisa,

We sincerely appreciate your feedback! It's great to hear that you received the assistance you needed. We believe in the importance of listening to our customers and understanding their unique requirements before taking any action.

If there's anything else we can help you with or if you have any further questions, please don't hesitate to reach out. Your satisfaction is important to us, and we appreciate the opportunity to assist you.

Thank you for choosing our services!

Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Florida
1 review
0 helpful votes
Follow Percy C.
Unfollow Percy C.
Send Message
Share Review
Report Review

Professional
December 15, 2023

The lady who assisted on the phone was professional, experienced & full of understanding, I was satisfied. Thanks

Date of experience: December 15, 2023
Ruby I. Records Finder Rep
over a year old

Hello Percy,

Thank you for your wonderful feedback. We're delighted to hear that the representative who assisted you demonstrated professionalism, experience, and understanding throughout your interaction. Our team strives to provide top-notch service, and it's wonderful to know that you were satisfied with the assistance you received.

If you ever have more questions or require assistance in the future, please don't hesitate to reach out. We appreciate your trust in our services and look forward to serving you again.

Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Ohio
1 review
0 helpful votes
Follow Michele V.
Unfollow Michele V.
Send Message
Share Review
Report Review

Excellent!
December 15, 2023

I had a productive session with this associate, and took care of my issue quickly and accurately. The associate was also pleasant, and patient and actually listened to my needs before she made any changes to my account.
Listening to the customers needs before making an assumption is what a great many customer service representatives tend to do, and I appreciated her professionalism so much! Thank you!

Date of experience: December 15, 2023
Ruby I. Records Finder Rep
over a year old

Hello Michele,

Thank you so much for taking the time to share your positive experience with our associate! It's wonderful to see that our associate's professionalism and dedication to customer satisfaction made a positive impact on your experience.

Your kind words serve as motivation for our team to continue delivering exceptional service. If you have any further questions or concerns, please don't hesitate to reach out.

Thank you once again for choosing our services, and we look forward to serving you in the future.

Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Virginia
2 reviews
0 helpful votes
Follow DONNA R.
Unfollow DONNA R.
Send Message
Share Review
Report Review

Not the correct vehicle for the person
December 14, 2023

I looked up a license plate. They gave me a different vehicle than what was attached to that license plate. It was a expedition yes but was not the color that was described online so I don't know if it's actually their vehicle or not so it really didn't help me much.

Date of experience: December 14, 2023
Ruby I. Records Finder Rep
over a year old

Hello Donna,

Thank you for your feedback on our license plate lookup service. We source information from public records, striving for accuracy, but we can't guarantee it. Our services are provided "as is" and "as available," and we lack control over public source information. Refer to our terms at https://recordsfinder.com/terms/.

We value your input in enhancing our accuracy. If you have further details or need assistance, contact us at askrecordsfinder@ask.recordsfinder.com or call 833-922-2315. We appreciate the opportunity to serve you better.

Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

California
1 review
0 helpful votes
Follow Duane Q.
Unfollow Duane Q.
Send Message
Share Review
Report Review

No owner info
December 21, 2023

There was no owner info. I was directed to a dmv form.

Date of experience: December 14, 2023
Pennsylvania
1 review
0 helpful votes
Follow Kristen C.
Unfollow Kristen C.
Send Message
Share Review
Report Review

Bshdhddh
December 13, 2023

Behehrhendjsjdkskskskskskskjssjkskskskskskdjdjjddjjd

Date of experience: December 13, 2023
Ruby I. Records Finder Rep
over a year old

Hello Kristen,

Thank you for sharing your thoughts with us. It seems like there might be some unique insights in your feedback, but unfortunately, we're having difficulty interpreting the content. We strive to provide the best possible experience for our customers, and we value your input.

If there's anything specific you'd like to discuss or elaborate on, please feel free to provide more details. Your feedback is essential to us, and we want to ensure we address any concerns or comments you may have.

We appreciate your engagement and look forward to any additional information you might share.

Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Florida
1 review
0 helpful votes
Follow James F.
Unfollow James F.
Send Message
Share Review
Report Review

Leila fact check
December 13, 2023

I needed to cancel service for now, and received very good attention from your company. No doubt I will use this company again.

Date of experience: December 13, 2023
Ruby I. Records Finder Rep
over a year old

Hello James,

Thank you for taking the time to share your positive experience with our company. We greatly appreciate your kind words and are delighted to hear that you received excellent attention when canceling our service.

We look forward to the possibility of serving you again in the future whenever you decide to resume our services. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We value your trust and are committed to providing top-notch service to our customers. Thank you!

Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Florida
1 review
0 helpful votes
Follow Karen O.
Unfollow Karen O.
Send Message
Share Review
Report Review

Misunderstood charges.
December 13, 2023

I researched a person in November with the understanding of. $2.99 charge. I was charged $24.99 in November and $24.99 in December. I had no intention of having a subscription. I called your representative and credited me for one month. I would have appreciated the two changes refunded to me, as I only used it once, but she said that it couldn't be done.

Date of experience: December 13, 2023
Ruby I. Records Finder Rep
over a year old

Dear Karen,

Thank you for taking the time to share your feedback with us.

We apologize for any frustration this may have caused, and we take your comments seriously. Your feedback helps us improve our services, and we are committed to addressing this issue to ensure a better experience for our customers in the future.

If you have any further questions or if there's anything else we can assist you with, please feel free to reach out to us at askrecordsfinder@ask.recordsfinder.com or call us at 833-922-2315.

Once again, we appreciate your feedback and thank you for bringing this to our attention.

Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Michigan
1 review
0 helpful votes
Follow Sharon Q.
Unfollow Sharon Q.
Send Message
Share Review
Report Review

It works
December 12, 2023

It works. I was able to find what I was looking for and much more!

Date of experience: December 12, 2023
Ruby I. Records Finder Rep
over a year old

Hi Sharon,

We're thrilled to hear that our service worked well for you! It's always a pleasure to know that users find what they're looking for and discover more than expected.

We appreciate your support and are here to help you whenever you need it. Thank you for taking the time to share your positive experience! Cheers!

Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Nevada
1 review
0 helpful votes
Follow DENISE X.
Unfollow DENISE X.
Send Message
Share Review
Report Review

Needs update
December 13, 2023

Missing a lot of info... If we're gonna pay for this u guys need to keep it updated

Date of experience: December 12, 2023
Ruby I. Records Finder Rep
over a year old

Hello Denise,

Thank you for taking the time to provide us with your feedback.

We understand the importance of keeping our services up-to-date, especially when you're investing in them. We want to assure you that we are constantly working to improve and update our offerings to meet your expectations.

To better assist you, could you please provide more details about the specific information you feel is missing? This will help us identify the areas that need attention and ensure that we address your concerns effectively.

Please reach out to us at askrecordsfinder@ask.recordsfinder.com or call us at 833-922-2315. We look forward to hearing from you and appreciate the opportunity to serve you better.

Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

New Jersey
1 review
0 helpful votes
Follow angelo W.
Unfollow angelo W.
Send Message
Share Review
Report Review

Ewccwvcerv
December 10, 2023

Evevtebhrwyhwhtgwrsteshbrtdvftbrwynetntnbsrtbvshbgtujnebdfgbsvctyrhbsrdfvrsthb

Date of experience: December 10, 2023
Ruby I. Records Finder Rep
over a year old

Hello Angelo,

Thank you for sharing your feedback with us. We appreciate your input, but it seems that the content you provided is not clear or understandable. If you have specific concerns or comments you'd like us to address, please provide more details so that we can better assist you.

Thank you for your understanding.

Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

North Carolina
1 review
0 helpful votes
Follow Debbie N.
Unfollow Debbie N.
Send Message
Share Review
Report Review

It's a pretty Decent site.
December 6, 2023

It was ok. But I think it should include more information.

Date of experience: December 6, 2023
Ruby I. Records Finder Rep
over a year old

Hello Debbie,

Thank you for taking the time to share your thoughts with us. We appreciate your feedback and value your opinion. We're sorry to hear that your experience was just okay, and we understand your suggestion for including more information.

If you have specific details or areas where you felt more information could enhance the experience, please feel free to share them with us. We are always eager to learn and adapt to meet the expectations of our valued customers. You may reach us via email at askrecordsfinder@ask.recordsfinder.com or call us at 833-922-2315.

We look forward to hearing from you. Thank you again for your feedback, and we hope to have the opportunity to better meet your expectations in the future.

Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Texas
1 review
0 helpful votes
Follow James M.
Unfollow James M.
Send Message
Share Review
Report Review

Account Closure
December 4, 2023

Excellent communication and speedy response to the issue i had

Date of experience: December 4, 2023
Ruby I. Records Finder Rep
over a year old

Hello James,

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found our communication excellent and that we were able to provide a speedy response to your issue.

Customer satisfaction is our top priority, and we are delighted that we could meet your expectations. If you ever have any more questions or concerns in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again.

Thank you for choosing our services!

Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Utah
1 review
0 helpful votes
Follow Jamie W.
Unfollow Jamie W.
Send Message
Share Review
Report Review

Helpful
December 3, 2023

Thank you, it was helpful. Sadly I didn't find all the information I wanted to but still good.

Date of experience: December 3, 2023
Ruby I. Records Finder Rep
over a year old

Hello Jamie,

Thank you for taking the time to share your thoughts on our service.

We understand that you didn't find all the information you were looking for, and we apologize for any inconvenience. We continuously strive to improve and provide comprehensive assistance. Please feel free to reach out to us via email at askrecordsfinder@ask.recordsfinder.com or call us at 833-922-2315. We are happy to search for more information.

We look forward to your response. Have a nice day!

Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Arizona
1 review
0 helpful votes
Follow …………. U.
Unfollow …………. U.
Send Message
Share Review
Report Review

.
December 3, 2023

…………………………………………………………………………………………………………………………………,,,.

Date of experience: December 3, 2023
Ruby I. Records Finder Rep
over a year old

Hello,

Thank you for taking the time to share your thoughts with us. We value your feedback, and while we appreciate concise comments, we'd love to learn more about your experience.

If there's anything specific you'd like to discuss or if you have suggestions for improvement, please feel free to share them with us. We look forward to the opportunity to better serve you!

Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

California
1 review
0 helpful votes
Follow Dale R.
Unfollow Dale R.
Send Message
Share Review
Report Review

Search lacked information needed.
December 3, 2023

I know there was additional traffic violations that were not on the record I searched.

Date of experience: December 2, 2023
Ruby I. Records Finder Rep
over a year old

Hello Dale,

Thank you for providing feedback on your recent search experience. We sincerely apologize for any inconvenience you may have faced and appreciate your insights.

To better assist you, could you please provide more details about the specific information you were looking for? This will enable us to address any gaps and enhance our search capabilities.

We are committed to delivering a better user experience, and your input plays a crucial role in this process. Please contact us via email at askrecordsfinder@ask.recordsfinder.com or call us at 833-922-2315. We are here to help and look forward to addressing your needs.

Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Missouri
1 review
0 helpful votes
Follow Nic X.
Unfollow Nic X.
Send Message
Share Review
Report Review

N
November 28, 2023

Nanananananannanananananananannaanananananannanananana

Date of experience: November 28, 2023
Ruby I. Records Finder Rep
over a year old

Hello Nic,

Thank you for taking the time to provide feedback. However, it is a bit unclear. If you have specific thoughts, concerns, or suggestions, we would be more than happy to address them. Clear communication is essential for us to understand and respond effectively to your needs.

Please feel free to provide additional details or clarify your feedback so that we can better assist you.

Thank you for your understanding.

Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Virginia
1 review
0 helpful votes
Follow Triasia U.
Unfollow Triasia U.
Send Message
Share Review
Report Review

One satisfied customer
November 27, 2023

The agent was very friendly and informative. She worked swiftly to get the issue resolved. I was very satisfied with the agent's customer service.

Date of experience: November 27, 2023
Ruby I. Records Finder Rep
over a year old

Hello Triasia,

We appreciate your positive feedback! It's wonderful to hear that our agent's friendliness and efficiency contributed to a satisfying customer service experience for you. If you ever have more questions or encounter any issues in the future, please feel free to reach out. We're here to assist you!

Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

California
1 review
0 helpful votes
Follow Hedley Z.
Unfollow Hedley Z.
Send Message
Share Review
Report Review

Excellent customer service.
November 27, 2023

Excellent customer service researching and resolving my problem.

Date of experience: November 27, 2023
Ruby I. Records Finder Rep
over a year old

Hello Hedley,

Thank you for your kind words! We're delighted to hear that you found our customer service to be excellent in researching and resolving your problem. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!

Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Colorado
1 review
0 helpful votes
Follow Amit J.
Unfollow Amit J.
Send Message
Share Review
Report Review

Best customer care executive
November 25, 2023

Resolved the issue very quickly and humble attitude.

Date of experience: November 25, 2023
Arden G. Records Finder Rep
over a year old

Hello Amit,

Thank you for sharing your experience with us! We are happy that you are satisfied with the assistance you received. We look forward to working with you again. Have a nice day ahead, and stay safe!

Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315