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Records Finder Reviews Summary
Records Finder has a rating of 3.7 stars from 7,918 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.
I used Recordsfinder and received comprehensive, easy-to-read results. I spoke with customer service and received an immediate favorable outcome when I had a question. Highly recommend this service if you want a full background check. It's legit!
First and only search went fine but now it won't let me do another
Hello Joe,
Thank you for taking the time to share your experience with us. We sincerely apologize for any inconvenience you've encountered with our search functionality.
To better assist you and address the issue promptly, could you please provide more details about the specific challenges you faced? This information will greatly help us identify and resolve the issue.
Please reach out to us via email at askrecordsfinder@ask.recordsfinder.com. Rest assured, we're here to help you. We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Very helpful. I got exactly what I needed and in a timely manner
Hello Benjamin,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our service was helpful and that you received exactly what you needed in a timely manner. Providing excellent and timely assistance is always our goal, and it's incredibly rewarding to know that we met your expectations.
If you ever have more needs or questions in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to assisting you again in the future!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Poor information, not complete are accurate from what I can gather currently it's very outdated
Hello Tracey,
We're sorry to hear that the information you received was outdated. Please note that we source our information from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not our control.
We want to turn things around and assist you in getting the information you need. If you wish, we can schedule a call as soon as you are free, or you can reach out to us via email at askrecordsfinder@ask.recordsfinder.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Easy to navigate, but only needed it for one day. Ty
Hello Corey,
Thank you so much for your Feedback! It's wonderful to know that you had a positive interaction with our service.
We understand that your usage was limited to a single day, but we're thrilled to have been able to assist you during that time. If you ever find yourself in need of our services again or have any questions in the future, don't hesitate to reach out. We're here to help!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I wanted to check for marriage or divorce. You only checked in one state. I know she is married to at least one man, but you got no results. In fact, you got no results on anything except 4 traffic violations. You gave me address history, phone numbers, and a few relatives that I got elsewhere for FREE; in fact, I got more relatives for free than you listed. You gave me a bunch of photos of men on the sex offender registry; none of them had anything to do with the woman I was background checking. I know she went to college and graduated n the state that you checked, but you said you found nothing,
Hello James,
I appreciate you taking the time to provide feedback on your recent background check experience. I want to extend my sincere apologies for any inconvenience or frustration you may have encountered during this process.
Our goal is to provide comprehensive and accurate information, however, it is important to note that RecordsFinder is a provider of information gathered from publicly available data. We do not create, verify, or guarantee the accuracy of such data. All materials and information available through our services are provided "as is" and "as available." We have no control over the information provided by these public sources. You may visit our terms regarding this: https://recordsfinder.com/terms/.
If you have any further details or specific requests, please don't hesitate to share them with us. Please give us a call or send us an email at askrecordsfinder@ask.recordsfinder.com. We look forward to hearing from you!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I have to investigate further as my report came back with no evidence of a case I was involved in
Hello Jeffrey,
Thank you for your feedback. We are sorry to hear the information is incomplete. Please be advised that we are a provider of information gathered from publicly available data. We do not create, verify, or guarantee the accuracy of such data. All materials and information available through our services are provided "as is" and "as available." We have no control over the information provided by these public sources.
Nevertheless, ensuring your satisfaction remains our utmost priority. Kindly contact us at askrecordsfinder@ask.recordsfinder.com or reach us by phone at 833-922-2315, and share additional details about your search. We are eager to assist you by thoroughly examining our database for the required information.
We appreciate your understanding and cooperation, and we look forward to resolving this matter promptly.
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I cancelled my subscription within about 15 minutes of starting it. It gives basic information you can find anywhere, but they charge $25/month. Not for me.
Hello Ericco,
We sincerely apologize if the information was incomplete. We want to turn things around and help you get what you need. As part of your membership, we are more than happy to assist you in uncovering the information you're seeking without any additional charges.
Please reach out to us at askrecordsfinder@ask.recordsfinder.com or call us at 833-922-2315. Give us more information about your search and we will be willing to go the extra mile to help you find what you need.
We look forward to hearing from you and resolving this matter promptly.
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Very generic no service records listed. Would not recommend
Hello John,
Thank you for sharing your feedback. We're sorry to hear that your experience with our service listings left you feeling that they were too generic.
It is important to note that our information is sourced from records that are made publicly available by various state, local offices, agencies, and departments. While we strive to provide accurate data, we cannot guarantee the accuracy of such information. All materials and information available through our services are provided "as is" and "as available." We have no control over the information provided by these public sources. You may refer our terms: https://recordsfinder.com/terms/
We genuinely appreciate your input as it helps us identify areas for improvement. If you have any specific suggestions or details you would like to see included in our service records, please feel free to share them with us. Your insights are invaluable in helping us enhance our services and meet the expectations of our customers.
Once again, we appreciate your feedback and apologize for any inconvenience caused. We are committed to continuous improvement and hope to have the opportunity to better serve you in the future.
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I got all the information I needed without too much trouble. At least as it pertains to my current state of residence. I was hoping that any records pertaining to my home state would be included as well. But what I got was good enough.
Hello Michael,
Thank you for sharing your feedback with us! We're delighted to hear that you were able to obtain all the information you needed for your current state of residence without much difficulty. We understand your desire for records related to your home state, and while we may not have been able to provide those specific details this time, we appreciate your understanding.
If there's anything else we can assist you with or if you have further inquiries in the future, please feel free to reach out. Your satisfaction is important to us, and we look forward to helping you again.
Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Super quick to get what I needed easy cancellation when done
Hello Kaitlyn,
We greatly appreciate your feedback! It's fantastic to hear that our service efficiently fulfilled your requirements and that the cancellation process was straightforward for you. Our team is committed to providing a hassle-free experience, and your positive comments reinforce that we're on the right track. Should you have any more needs in the future or suggestions for improvement, please don't hesitate to let us know. We value your input and eagerly anticipate the opportunity to assist you again.
Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It's was good and helpful and I would use it again
Hello Jimmy,
We greatly appreciate your feedback and are thrilled to hear that our service was good and helpful. Your positive experience is rewarding for our team, and we're delighted to know that you would choose to use our services again.
Thank you for taking the time to share your thoughts! We look forward to serving you again and appreciate your continued support.
Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Customer service got back to me quickly and helped me with what i needed, thanks!
Hello Timothy,
Thank you for taking the time to share your positive experience with our customer service team. We appreciate your feedback and are delighted to hear that we were able to assist you promptly and effectively.
Our team is committed to providing excellent service, and we are pleased that we could meet your needs. If you have any more questions or require further assistance in the future, please don't hesitate to reach out.
Thank you for choosing us, and we look forward to serving you again.
Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Aimee attended to me promptly. And I hope my record is updated. Still waiting for the change.Thanks
Hello Philomena,
Thank you for sharing your experience with Aimee. We value your feedback and are delighted to hear that Aimee provided prompt assistance.
Regarding the importance of accurate and up-to-date information, it's crucial to note that we obtain information about individuals from various public records sources. We want to clarify that we are not the custodian of the information obtained from public records, and therefore, we do not assume liability for its accuracy. If you wish to correct, remove, or make any information from your original public record unavailable for public access, kindly reach out to the custodian of that information.
For more details on our approach to privacy, please refer to our Privacy Policy, accessible at: https://recordsfinder.com/privacy/.
Once again, thank you for choosing our services, and please feel free to contact us at askrecordsfinder@ask.recordsfinder.com or call us at 833-922-2315. If you have any further questions or concerns.
Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The website is easily navigated; informs the user of progress as well as regulations on retrieving records; and it is affordable.
Hello Jean,
Thank you so much for taking the time to share your positive feedback about our website! We're thrilled to hear that you found the navigation easy and that the information on progress and regulations was informative for you. Providing a user-friendly experience and keeping our users well-informed are top priorities for us.
We're also delighted to know that you find our services affordable. We strive to offer competitive pricing without compromising on the quality of the service we provide. Your satisfaction is our ultimate goal, and it's great to hear that we are meeting your expectations.
If you have any further suggestions or if there's anything specific you'd like to see improved or added to the website, please don't hesitate to let us know. We value your input and are always looking for ways to enhance the user experience.
Once again, thank you for choosing our services and for sharing your positive experience. We look forward to serving you in the future.
Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Very nice professional and considerate thank you for your help and happy holidays
Hello Naomi,
Thank you so much for your kind words! We are thrilled to hear that you found our interaction to be professional and considerate. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Wishing you a wonderful holiday season and a fantastic year ahead!
Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Good but report is deficient and failed to include marriage and divorce records
Hello Thomas,
Thank you for bringing this to our attention. We appreciate your feedback, and we understand the importance of comprehensive information.
Our reports strive to provide accurate and relevant details, but it's possible that certain personal aspects, such as multiple marriages and divorces, may not be included due to privacy considerations or limitations in available data sources.
It is important to note that our information is sourced from records that are made publicly available. All materials and information available through our services are provided "as is" and "as available." We have no control over the information provided by these public sources.
We're continually working to enhance the depth and breadth of our reports, and your input helps us improve our services. If you have any specific concerns or additional information you'd like to share, please feel free to contact our askrecordsfinder@ask.recordsfinder.com or call us at 833-922-2315.
Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hello,
We're delighted to hear that you found the information you needed! Our goal is to provide valuable and relevant information to our users, and it's gratifying to know that we met your expectations.
If there's anything more we can assist you with or if you have any suggestions for improvement, please don't hesitate to reach out. Your feedback is valuable to us, and we're here to ensure your experience continues to be positive. Thank you for choosing our service!
Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The site is very easy to use. The information requested is very easy to get & the information is easy to read.
Hello Loana,
Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you found our site user-friendly and the information easily accessible and readable. Our team is dedicated to providing a seamless and enjoyable experience for our users, and it's always rewarding to hear when we've succeeded.
If you ever have any further comments, suggestions, or if there's anything specific you'd like to see improved or added to the site, please feel free to let us know. We appreciate your support and look forward to serving you in the future!
Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Again, I thought it was free, but it is not. It will cost
Hello Monica,
Thank you for your feedback. I want to clarify that the cost information was presented on the checkout page during your transaction. We strive to be transparent about pricing to ensure our customers are well-informed before completing their purchase.
If you have any suggestions on how we can enhance the clarity of our pricing information or if there's anything specific you'd like to discuss about the cost, please feel free to share your thoughts. Reach out to us at askrecordsfinder@ask.recordsfinder.com or call us at 833-922-2315.Your feedback is valuable to us, and we want to ensure your satisfaction with our service.
Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Laura,
Thank you for this amazing review! We're pleased to hear that you were satisfied with the report and assistance you received. This is an experience we always want our customers to have, and we're happy we hit the mark for you. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315