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Realtyna has a rating of 3.4 stars from 82 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Realtyna most frequently mention support team, and customer service. Realtyna ranks 29th among IT Services sites.
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I have been with Realtyna going on 4 years now and the support I have received is top-notch. Quick responses, and most importantly to me they always find the solution. I have been building websites for the past 20 years on different platforms, after extensive research and the knowledge I already developed Realtyna had everything I was looking for. Excellent SEO, EXCELLENT! Back office flexibility is endless and the support I get from Ashton, John, Leo, Saul, Amy (I'm missing many) is excellent! I can tell when I'm communicating with Realtyna they have the same drive and enthusiasm I have making sure my sites are running smoothly. Thank you Realtyna, keep up the great work!
I was using Realtyna for over 3 years. My site's update was getting wrong and late info. Homes were already under contract by the time it was updated on my site. They couldn't fix the problem because my support services was up for the year and I Had to Pay $200 for them to address the problem. If I could go back I'd rather Pay Boomtown/ Lofty/ or Sierra interactive. I Liked the All up front cost options and not having to pay monthly but the software doesn't compare CRM was poor the App for ISO and Android wasn't great either. I Wouldn't Recommend Realtyna... BTW they give their clients incentives if they write a Good reviews.
Great support. Always helpful. The best real estate software package available on the WordPress platform. Developers can customize the UI/UX to their needs, and Reatlyna's support always gets to the root of any issue and resolves it. They are dedicated, well intentioned, professional programmers.
I am very pleased with your staff. I give the four star and not five mainly because the time frame to get the sites up has been longer than I had expected. But everyone both in the states and abroad have been responsive when I have a question. That is huge in my book. Keep up the good work!
I've been with Realtyna now for five years and I've been extremely happy with the standards of their work. I was required to do a lot of groundwork after placing the order however this may have been due to this being my first website. Overall, I got an outstanding and efficient service. Would definitely recommend.
We enjoy the capabilities of the system... but, a lot of the information is non-existent on how to configure. Some weirdness happened where the data for MLS pulls broke after an update. Support was able to fix it, but have never explained what happened, and if we can do this fix ourselves.
I am hesitant to use it again, unless I see a major effort to create better documentation.
At the beginning of a relationship many months ago I felt that the response time was lengthy. But since these last few months I have been very satisfied With the customer service
Tip for consumers:
http://kentuckianaselecthomes.com
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Realtyna offers a complete set of integrated WordPress plugins for creating SEO friendly and advanced Real Estate websites.
Thank you for your comment. As you know, our first priority in the support, is to fix the issue, so we can meet the 48 hours SLA on the support commitment. We are trying our make our documentations better. You can search the KB Articles here: http://support.realtyna.com and in addition, please open a ticket in Management department and ask for the explanation about how we fixed the issue. We will forward it to the technical department and they will explain the details to you. (Usually within 4 working days). Once again, thank you very much for your comment. Thanks