• RealFleshMasks

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Overview

RealFleshMasks has a rating of 2.4 stars from 25 reviews, indicating that most customers are generally dissatisfied with their purchases. RealFleshMasks ranks 78th among Costumes sites.

Positive reviews (last 12 months): 0%
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How would you rate RealFleshMasks?
Top Positive Review

“A day later I received my order.”

Anthony G.
6/24/22

For the first time I ordered in this store and was very pleasantly surprised. The price of the positions of interest to me is much lower than in other stores. Immediately after ordering they called me back to clarify details, a couple of hours later the order was already sent. Everything is very polite, accurate and high quality. A day later I received my order.

Top Critical Review

“He's a re-seller.”

Joe B.
9/9/20

He is ripping people off. You can buy the mask from a Chinese factory for cheaper. The photo I have attached is through another 3rd party seller that is selling the same mask for 37$ USD when he is charging $549.00 USD. The reason it takes so long for him to ship to you is because he places the order in China and then ships it to you when he gets it.

Reviews (25)

Rating

Timeframe

Other

Thumbnail of user anthonyg1635
4 reviews
3 helpful votes
June 24th, 2022

For the first time I ordered in this store and was very pleasantly surprised. The price of the positions of interest to me is much lower than in other stores. Immediately after ordering they called me back to clarify details, a couple of hours later the order was already sent. Everything is very polite, accurate and high quality. A day later I received my order.

Thumbnail of user joeb1527
1 review
2 helpful votes
September 9th, 2020

He is ripping people off. You can buy the mask from a Chinese factory for cheaper. The photo I have attached is through another 3rd party seller that is selling the same mask for 37$ USD when he is charging $549.00 USD. The reason it takes so long for him to ship to you is because he places the order in China and then ships it to you when he gets it.

Thumbnail of user marinaa123
1 review
1 helpful vote
May 15th, 2023

I wish I had read reviews before ordering a $599 mask from them. They promised me to have my mask ready in less than 5 weeks, however, it's week 7 and I still haven't received my mask. There is 0 communication from their side. They are ignoring my calls, emails, DMs. Realfleshmasks.com is a scam.

Thumbnail of user davidd1783
1 review
4 helpful votes
June 6th, 2020

It took a while to receive my mask. There was zero communication on their part. No update, etc. I ordered one without hair, so it would be quicker. I got it and it was too heavy. I couldn't breath. I asked to return it and I was told they don't take back 'used' masks. B. s. Seems like their too busy riding around in their Hummers to care about their customers.

Thumbnail of user elvish36
1 review
3 helpful votes
August 20th, 2020

Ordered a mask, didn't arrive within time stated plus two weeks. When I ask for an update he cancelled my order with no update and I didn't get a full refund. He must make a lot from restocking fees for masks he probably didn't even make. Canadian Revenue Service should have a look at his books.

Thumbnail of user georgeb929
1 review
1 helpful vote
June 27th, 2020

I think most people get upset at the length of time it takes to get the mask. And, even I will admit their communication is not very customer friendly. However, i now own several masks from several of the top companies. The two I got from Realflesh are the best. Movement and fit is amazing. I am using one in a show called "Film Noir Theater" it plays on Roku on INC TV, TEN TV, Blue Mermaid TV. Here are a couple of promos. Also, keep in mind these shots are screen caps not staged shots. So, that gives you an idea of how good it looks. People like the character and it is mainly because the mask gives him realism. As I said, if you expect the mask in a month you will be disappointed. But, these are true works of art so allow time. You will be happy with the result. The mask I used for "Film Noir" is the Neighbor. I am getting ready to buy the Mobster for a new character. We are in production now on "Frankenstories" using the Realflesh Creature.

Thumbnail of user chelseak63
1 review
1 helpful vote
July 14th, 2019

First looks very nice. However this mask is to thin as you will see in the picture I have compared their mask to another company. When the mask did rip asked of they would repair it nothing! So repairing it myself with no help from this company. Never buy better made mask for better prices at different companies!

Thumbnail of user dwanep1
1 review
0 helpful votes
January 5th, 2022

I have 7 silicone mask made by professional mask makers,, I bought the Relic mask, fooled so many people, one of my favorites out of the 7. This company does what they claim, and they stand by it.

Tip for consumers:
Most of the bad reviews of this company are fake news,, people who like to lie,, I read almost all of them, 99% are liars

Products used:
Relic mask

Service
Value
Shipping
Quality
Thumbnail of user jamese527
1 review
2 helpful votes
March 19th, 2020

They have stolen my money. And now it's in the courts hands. I have not received my mask in 4 weeks, doesn't return any of phone calls, and will not return my money.

Thumbnail of user jeffb531
1 review
4 helpful votes
November 14th, 2018

I asked a question on their facebook about how long it usualy takes for the masks to arrive and about the other reviews on this site cause I have seen a lot of people who have been complaining about this but first he goes on to not take my question serious at all and then he completely ignores me. So glad I didn't order from this guy he treats his customers like they are annoying little kids or something.

Thumbnail of user danielb634
1 review
1 helpful vote
April 15th, 2019

I placed my order before reading the reviews on here and it had me a little worried. After the allotted 7 weeks I had yet to hear anything. I contacted them via email and got a response within an hour. They were really backed up due to a record selling month and I confirmed this with their Facebook post that they put up before I contacted them. A few days later I got the shipping notification that a label was created. It took a week or so longer for the package to get to the post office but Ian kept me updated and notified me of this. The package was delivered a week after that. The mask was perfect and I am unbelievably satisfied with it. Ian was super helpful and very responsive to emails. Would definitely use Real Flesh again. They have earned my appreciation and satisfaction.

Thumbnail of user shauna26
1 review
8 helpful votes
August 7th, 2018

I ordered a mask 19 weeks ago, first they said it was eight weeks then 10 then 12, then he made excuses about everybody being on vacation so it would be prolonged... I finally had to call my credit card company and file a claim. Horrible business, scam artist. This guy is a joke.

Thumbnail of user mikem2588
1 review
0 helpful votes
March 18th, 2021

C'est un tres bon mask tres realiste. C'est une entreprise a quebec canada. Ce n'est pas un revendeur comme
fatteno.com celui la c'est un arnaqueur. J'ai acheter un masque sur fatteno.com et quand j'ai recu leur mask c'etait fait en caoutchouc rien de realiste la preuve en image.

Tip for consumers:
Si vous voulez acheter un mask choisissez bien vos options environ 500? si vous le voulez sans cheveux...

Products used:
le mask

Service
Value
Shipping
Quality
Thumbnail of user blainel10
1 review
9 helpful votes
November 13th, 2017

Ordered Aug 8th still no mask and he stopped responding as he is a scam artist. Every chance I get I will leave a review and I have contacted the better business bureau. Wasnt in time for Halloween and he promised me that. Nothing good to say and he is rude as hell. Its nov 14 th and Im waiting Ian. No worries chargeback completed and you are a terrible business owner and a thief sir. Mask said shipped on 16 of oct and well lets just say he created a label to shut me up. Then never sent.

Thumbnail of user jerodo
1 review
0 helpful votes
February 15th, 2019

After reading the reviews here, I nervously took a chance and order The Nightmare mask. The transaction could not have went any smoother. I paid, and Realflesh delivered the mask in the quoted time frame. The mask is amazing and I can't wait to wear it to 80's fest and for Halloween. They may have had issues in the past, but it looks like they have been ironed out and are running smoothly now.

Thumbnail of user christyc63
1 review
9 helpful votes
July 5th, 2018

I ordered my mask from realflesh 10 weeks ago and Ian said it was shipped but he could not provide any proof of the shipment. I will update you if the mask arrives.

Thumbnail of user davidc1366
1 review
0 helpful votes
October 25th, 2018

Okay, I'm rewriting my review. I HAD THE BEST JOHN LANDIS HALLOWEEN. The kids were frightened and the parents were LAUGHING their heads off. I wore this with a red Victorian gown as GRANDMA from Little Red Riding Hood and I played She Wolf by Shakira the entire night. I wore the wolf mask for five and a half hours straight and I did not get a headache. The mouth cupping system is excellent. The mask I bought last year from a competitor was not made as well around the mouth and I could hear a seam pop when I opened my mouth wide. The mouth on this seems reinforced. The silicone is thick in all the right places and it really grabs your mouth. The eye area is perfect, you barely need any blending makeup, it really looks like I sat in a HOLLYWOOD MAKEUP CHAIR for eight hours. The price beats his main competitor SPFX. Their sleeves were excellent as well. If you want quality go with Real Flesh or SPFX. Ian charges a lot less. I think he could charge a 100 more. I hope to see more work from both companies and I really hope Ian looks into Canada Post as a possible reason for complaints on shipping. I want his business to THRIVE.

Thumbnail of user eronr1
1 review
8 helpful votes
July 11th, 2017

Beware. Waste of time. Go to other merchants. If theres a zero star option, i would be glad to give that.

Thumbnail of user brycep7
1 review
8 helpful votes
September 28th, 2017

I asked them a simple question via email regarding payment options for a $1513 mask. They gave me a extremely vague and short answer, basically stating that they have no idea what kind of payments they accept and left it at that, I guess they are too lazy to answer a question or provide any help, cool I'll take my money somewhere else.

Thumbnail of user andreasa14
1 review
9 helpful votes
September 1st, 2017

I ordered something from them two weeks ago. The day after i placed the order i realized that i had ordered the wrong type of mask and wanted to cancel the order. Tried contacting them via email, facebook message, and i even sent the CEO a message on facebook. The thing is, they dont answer. Today i dont know if ill get the wrong mask, if they will cancel it or what happens.

Thumbnail of user btoulb
1 review
6 helpful votes
June 4th, 2018

I ordered from them and paid thousands of dollars and got nothing. After they got my money they stopped replying to my emails. Someone has to stop this man.

Thumbnail of user bobw117
1 review
8 helpful votes
May 17th, 2017

I find only a site with the same options from 2014. I concern myself with whether this is a company or aftermath of one. Nothing new as far as updating there selections? For the kind of money put in I would like to know they are currently a functionally running business.

Thumbnail of user willk32
1 review
10 helpful votes
November 1st, 2017

This company sucks. Maybe they do good products, I couldn't tell you. I ordered a mask in July, it is now November and I have yet to receive the mask and the merchant is no longer returning my messages.

Thumbnail of user tonyi4
1 review
20 helpful votes
April 26th, 2015

BUYER BEWARE! PLEASE READ BEFORE PURCHASING MASK FROM REALFLESH MASKS!

If you are planning on ordering a mask from Realflesh masks beware of their unethical practices. I recently ordered a mask from them and they said they couldn't ship it until a month past their maximum wait time listed on their website (10 weeks). This was after they ignored my attempts to contact them by email just asking the status of my order.

TO CORRECT THIS MEASURE THEY OFFERED ME SOMEONE ELSE"S MASK THAT ORDERED BEFORE ME! I refused to take someone else's mask and told them I would just wait the extra time for my mask to arrive. They then cancelled my order after I had already waited two months! They hadn't even started the hairwork on it yet! I also offered to purchase the mask in its current state and they didn't even reply back! I will gladly share the exact email correspondence that was shared between myself and realflesh masks. Email me at *******@gmail.com and I will provide you with what exactly occurred. And to the person expecting to receive a Sugar Daddy mask soon, you have me to thank for not taking your mask and making you wait an additional month, because that's what they offered!

Thanks Realflesh for wasting months of my time and you are welcome for loaning you over $1500 for several months that you returned without consulting me!

Thumbnail of user mikew219
1 review
6 helpful votes
February 14th, 2017

I Ordered A mask from them a month ago online and I had a couple of questions on the mask, I have emailed them 6 times and probably called 6 times and they did not return an email or a telephone call. I don't even know if they're still in business I can't get ahold of them. They didn't have any problem taking my money though. And I still haven't heard from them.

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About the business

Silicone masks - Realflesh Masks brings you realistic silicone masks of high quality. Turn into someone or something else.

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