Old client, I have 4 Ray-ban sunglasses, the best sunglasses ever. Models are beautiful, and each pair you can match with outfit.
They canceled my order on me with no rhyme or reason. Money's there, pay was taken out and refunded. Not sure why they canceled my order but that's their loss, I was on the fence about needing sunglasses anyway so I guess they made the decision for me and I won't be spending a rather nonsensical amount for an up charged unnecessary product. Maybe next time explain why you canceled someone's order and actually, how about you just don't cancel their order unless there's an actual problem. I have to say, I do quite a bit of online shopping and this is the first time the seller has canceled on me. I'm an impulsive buyer and somehow they managed to lose my business. Aside from all of that, their site is rather slow and clunky. And I don't even need to get into the ringleader, market choke holder that is Luxottica.
I purchased a pair of custom made sunglasses and there was a mistake on them, I've tried ringing and can't get through, I've sent two emails and heard nothing in return this was a Christmas gift. Really annoyed with this company
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