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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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Love ordering from you. You are quick to get orders to us.
Delivery took longer than it should have to Louisiana from Florida. Over a week.
Found what I was looking for with no problem.
Overall good experience. One headlight was damaged in shipping. Was taken care of quickly.
Takes way to long to receive order.
Ordered on line came in to are shop in a good short time. Package so all parts were safe and what a customer would expect. Will buy again soon!
Great help over the phone!
The light is very bright and easy to install.
Easy to use website, great customer support and technical department
Great looking pieces
Fast parts helpful people
EVERYTHING WAS GREAT
Quick, easy purchase.
...
Awesome simple and fast
Na
I Had good experienence with raney and on time delivery
Everything was good
Raney does a fantastic job with prompt ship out time and delivery. Customer service reps have always been great. This manufacturer's product though was subpar for the reasons I've previously listed. Had I had the time to wait on a return/exchange for a different brand.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!