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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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Long on delivery
Good but your shipping charges are too high, I have to wait until you offer free shipping before I make a purchase.
It took to long for y'all to ship out one of the products
Always good
Great price on an in stock shipped quickly item.
Products purchased were good, but I was really impressed with their great customer service. I was charged shipping initially and I wasn't too thrilled about that. But they immediately got back to me and promptly gave me even more credit/refund than the shipping cost. That's what I call great customer care. Keep up the good work!
Easy to find parts, quick checkout.
Everything came as expected the problem were the t bolts to short for a washer to fit
Great place to work with!
Reasonably easy to maneuver thru site
Great place to shop
They have fixed the issue I was having very quickly I have not received the product I ordered just yet as it was just a few hours ago I am sure it will be fine as has been all my orders thanks
Service and delivery were good. I may have received the wrong product, though. I am waiting on a response as to if it was incorrect.
Muy buena calidad
I didn't receive a receipt
Easy navigation for finding truck specific accessories
Very pleased will shop here again
Good prices great service top quality parts!
Raney's has the parts and quality everybody is looking for at competitive pricing.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!