The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
Very happy...
Ordered online on Sunday came off my credit card Monday over a week before it shipped
Fine, helpful
Good
I was very happy with the product and service but by the time I got my parts to Canada it ended costing me over $300 Canadian.It is very hard to justify paying over double the price to order from the US. Thank you
Easy to navigate your page.
The truck mattress I purchase was not what I expected. You advertised it to be 6.5 inches thick, it was not. It was delivered rolled up in a box. Unfortunately, I will not purchase from you again.
Great prices, great place to order accessories for my truck.
It was quick nice
Easy to find
My little boy has asked for a tanker truck for Christmas. We had not been able to find any that were the quality and size we were wanting. I searched the internet and you site came up and the scaled size was what we were looking for AND for a good price. He will love them:-) We bought 2. He will be the happiest 5 year old on Christmas morning. Thanks again
Simple fast shopping easy website to browse
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!