The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
Website is simple and easy to use
It was fine
Just great
Nothing fit correctly - Push on nuts were to big so they were junk - screw on nuts were to long so I had to cut all of them down about a 1/4" - turned into a lot of work.
Great website easy to use
Very easy...very convenient.
Things I were looking for were easy to find, and the prices are great compared to other sites.
Easy shopping. Lost a hub cap on my country Coach motorhome.
It was the wrong part, what can I say. The shipping time was below average but I would not have minded if the part was the correct item. Very busy right now, might check into returning the part, but most likely I'm out $100.00. Called a Freightliner dealer instead, got me the correct part next day ground for 40% less. Lesson learned.
Ok
Fairly priced and quick delivery
Good quality product.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!