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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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Its been great, been able to find everything i needed.
Great
Good quality product at a good price.
So far was quick and easy
I found this experience quit gratifying I am older and don't use computers a lot so I am testing things out if all goes well, I will be back for more
100% satisfacción
Customer service was very friendly and helpful. I'll be happy to do business with Raney's again!
I'm a owner of small dump truck fleet of 4 trucks just looking to jaze up a little
Shipping took too long
Easy process products easy to find
In your store i'm like a tornado in a trailer park.i want to buy everything
It was easy to find and order the parts I needed. The parts also shipped and were received in a timely manner.
Thanks,
Your online system showed my part as "in stock" but it was not. It was then back ordered and it took over 2 weeks to get my part.
Always have what I'm looking for
Buying gift for family member.
Overall experience was perfect. Will continue to purchase items from Raneys
I needed faster shipping than ground its all u offer
No comment
Site is very easy to navigate. Quality products. Although todays purchase is rather small,a few years ago we customized our 379 pete to include 8 inch pipes and they still look like new. I have friends who put pipes on after mine who payed more and they are rusting already.
Website is easy to navigate, products are easy to locate
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!