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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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Shipping to high
Was great ver easy
Good products slow delivery
Easy and fast
Very easy site to navigate n goood selection of goods
Had fun looking
It was good just took a little longer to get
I found the online shopping experience here was overall good and the staff was pleasent and helpful when one of the items was no longer available and getting a replacement.
Was very satisfied with the product and service.
Quick response. When an item was canceled quick refund. Fair pricing and good selection.
Was an easy deal to find!
Easy website for finding the parts you need.
The addition of the Affirm pmnt option is a huge bonus.
Was looking for the upper scruf plate with VOLVO etched in but could not find but saw these and will replace an after market pair of hood mirrors
Product appeared to be in good condition when received, but after installing one headlight didn't work... The halo around it only lit up a little on one halo (they each have 2 halos) tried calling them, it was a Saturday, so I had to leave a message... No one has gotten back with me yet, so after a week & a half, I still have have the new headlights in, but not fully functional! I just want the one replaced! I will still order from them, but I hope that customer service picks up their game soon...
I love what Ive been able to find for a prostar ill being buy again
Wish I didn't have to write something
Only problem I really had ( and I get that fender guards aren't that hard to install), is there was no directions for installation, and I'm really not sure if I received all the parts for them. That being said, I improvised a little and they look great on the truck.
Great prices with a large selection of items
Was hoping for faster shipping but happy with product and price.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!