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Raney's Truck Parts Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
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Great, easy process,easy to follow
GREAT PRODUCTS
Always fast and easy I have 23 Mail trucks on the road 24/7 so I need the parts fast as I can get them can't have a truck down for to long you guys never disappoint me
Wrong size cap
I ordered 8 different things. 7/8 I was very satisfied with as far as "as advertised". The only thing that was a little disappointing is my aluminum hose rack has no hooks or loops for securing the hoses. Sure I can secure a strap around the support of the hoses, but there's no way to keep the straps from sliding down over the road hundreds or thousands of miles. Also the tray same problem, no slots or loops for straps or bungee cords. Maybe add an option for an aluminum welded weatherproof storage for hose fittings etc. Also tracking through much of what was delivered is VERY vague I didn't know description/weight of most packages so I didn't know what was coming, my 400lb grill guard or a 1.5lb box of whatever. Also, I couldn't use all my points last year because I wanted a couple pair of free gloves that were out of stock! There was nothing else I wanted besides the train horns and a few pairs of free gloves. The train horns are nice snd recieved in timly manner, but after spending over 5k on things, having all those points are worthless cause your free stuff was out of stock!
Thank you
C.McIntosh
Pretty good buying experience
Like selection but your lead time is the worse in the business.
Always a pleasure to browse your site and make purchases
It was so easy to order my parts.
People were nice to deal with was nice to get a confrontation from a real person gave comfort order was received
Great products and service
Great products for peterbilt trucks
I have had nothing but good experiences with raneys.
You have a lot of great products for my truck. 2015 kwopper 680
Easy to navigate site. Well organized.
As always no problem
I find the web site very rewarding
Very easy but doesn't fit around the shifter boot very well
One of the lights was broke when we got them and it takes forever to receive order. Still waiting on the replacement. Service associates were very nice and helpful.
Easy to use website. Great prices. Quick Checkout.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members