On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I feel that I got an excellent value for my purchase.
You had what I wanted at a good price, now just send it quick!
Find most of what I am looking for. Some things I have not found yet.
GREAT SHOPPING EASY TO FIND ITEMS
Needed to know when it shipped
Easy to browse with plenty of options
Excellent selection
Easy... thanks for the 5% discount
Seemed to be an easier site to shop than most others
Very satisfied. Thank you
Good customer service, had received some products with defects. Received replacements without question.
Very good service.
Shopping is easy and quick no hassel and im always going to be back
Courtious
SO FAR SO GOOD
But I have not installed my item as of this time due to an illness that I am dealling with.
I will answer this Question at a later date when I improve.
Thank You
AWESOME SAUCE
Easy to navigate your site and pictures are great.
Great options buy slightly pricey
Very easy to make a purchase online...:)
Happy with the product and easy to install.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!