On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
SHOPPING EXPERIENCE WAS EASY.
Stephanie was wondeful
What I have purchased has always satisfied me
Overall, great service, quality parts, decent prices.
Great website, easy to use, and easy to check out.
Satisfactied, shipped quickly and good quality
Great price for a great product. Our driver was very happy with his new mattress and that is what matters to us.
Wrong tracking info sent to me. Called 2 separate times. First time CSR said they would email me the correct tracking number. Never happen. So I emailed a few days later. Not one response. Then I called again. It actually was out for delivery but I was not home to get it because of the other non responsive requests
Good
Easy shopping experience.
Very well priced and fast shipping!
Good, ordered easily. Thanks
Great products and reasonable prices
I'm done shopping with you guys your return policy is the biggest hassle I've ever dealt with
Asked to get the gear in unreasonably early just on a prayer and they got it in on the day I asked. You guys are rockstars
Easy purchase!
Easy ro find and complete order
I've been buying products for my truck from Ramey's for years. Good quality
Easy to order online and descriptive
Best online buying experience ever.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!