On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Thanks guys!
Overall good product & experience
A little slow getting here, put fit perfectly on my truck
Good quality
Very organized, quick and easy to find. They seem to always have the parts you cant find anywhere else.
Nice transaction!
Web site is easy to Navigate
The seat cover that we bought for our Freightliner was great but the one for our Kenworth was not good at all. It doesn't fit nearly as well and it was more expensive and we had to wait quite a while to get it.
Thank you for having what we need
Website is super easy to navigate.
Great quality products, fast delivery, at great prices. What more could an owner operator ask for.
Ordered a driver's side mirror, sent a passenger side mirror in a driver's side box. Charged $200 to ship the proper one and offered $60 in credit...
Excellent customer service!
Products were shipped separately one arrived a day later than the other. Thankfully before the weekend
It took so long
Thank you for a great store
Always a fast and easy transaction
My only hang up was i was not given a tracking number
Can't complain
Easy to work with and good follow-up. Delivery was pretty slow
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!