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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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Item was easy to find and of good quality and the website was well organized and made navigating the huge assortment of parts simple
Nice and easy.lots to pick from.
Will shop again.
Nice product
This company sent the items very quickly once they were available. Which is the reason I rated the speed of the order down. I am not sure if when I ordered these parts that I would have used this company if I had known that they or one of them was out of stock. It was shown at the time of order this was in stock and available.
Very organized and detailed catalog makes shopping online very easy
Everything went smoothly got product at 100%
Quick and easy. Always has exactly what I am looking for.
It was fun
5
Quick and easy, just the way I like it.
Had to return fuel caps because they would not lock and seat cover was coming apart.
Ok
I'm very frustrated with the delivery. Take 26days to deliver 3 orders out of 4 orders and still the order 4 is not yet deliver...and you asking me for the customer satisfaction survey. When my orders are not finish.
Had the parts I needed
Qualityservice., thanks.
Great experience, just thought I would've got them a little quicker but no big deal.
Helps me protect from the sun
Easy to navigate site and helpful search bar. Will definitely order again.
Nc
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!