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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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Usually fast, easy ordering no hassle
Thank you
Easy ordering and easy to navigate website
Good prices and easy to navigate site.
Quick and easy
Very pleased with the items I ordered, great condition, shipping was great,
Found what i need
Didnt have a tracking history of when it would be here
No more surveys
Fast shipping, easy purchase.
RECEIVED PARTS
I have purchased from Raney before and did not have any problems, so I went back to Raney
Slow and expensive
Delivery takes a little too long, but overall good products
Easy to order online and received it a lot faster then expected.
Found exactly what I was looking for. Easy to find as well.
Great selection. Easy to shop
I can find almost anything I need here and a company I can rely on!
4 of the center caps should have been for rear axles ones but they sent all front ones
Pretty easy...fairly effective search window.
I found my parts easily with the online catalogue and recieved them in 4 or 5 days. The service is excellent
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!