On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Thank you for having the roosters. Very hard to find.
Very speedy delivery
Got them for our motorhome can see much better now with led lighting.
Great experience with a great selection for the model of my boyfriend's truck.
Headlights were not good, one has broken light inside and looks like someone from your company or a supplier on your behalf, tried to fix it, but they could not do, and instead of replacing it, they shipped it as it is.! And the other headlight has a yellow ring light indicator.!
I am not satisfied with the headlights.!
Decent product... easy install and got it quick
Helped me get the right part.
Xxxxxxx
Excelent service
Comment
Great products and great prices
Great web site, large choice of items.This item was a gift for son in law and is best one! He now gets a good nights rest on the long trip in the W900L Kenworth 2017.
A good experience.
Good selection
Good prices
Never notified that 1 item on order was shipped by manufacturer from CA. Split order caused delivery delay for repair date on my commercial truck. Loss in time/revenue.
Every thing was very easy to find would love some coupons
Have ALMOST everything i look for. I wish there was a bigger selection for International Prostar like there is for Peterbilt and frieghtliner. And have shipping a bit more affordable
My experience was great! No problems.
I have always had a good experience anytime I have ordered I will continue to shop there
Great experience
Very satisfied
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!