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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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All-around good service
2nd time I've ordered from Raneys 1st time worked fine
Good n/a
Price was right, order process straight forward, shipping was prompt. No complaints.
It was all of what I expected
Pleasant,smooth and A+++
I'm really happy to shop at the store
They are the wrong size address I'm in Canada I can't send them back I'm screwed I'll paid for something I can't use
Easy website to search and most importantly lots of descriptions
Had to pay duty so not worth it in the end
Site is easy to maneuver through and check out was simple. Just need better/clearer communication regarding shipping and delivery status.
Good quality fit good
Love them very bright and fit perfect
Item was backordered for over a month, but Raneys kept in contact with me with the necessary updates on my order. Very good customer service and communication. Will order from Raneys again in the future!
Good service. Good prices.
The order shipped with YRC Freight. I waited until 3 days after the scheduled delivery day to call them, they said that they don't have any trucks heading to my area within a week. I had to drive an hour and a half to pick up my order at their facility.
Everything worked out great
They send it before I spek si I'm happy with that
Very easy to navigate site and prices are very good.
Found the part I needed at a great price
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!