I had a question about when a check was received so I submitted my question and got an answer back in a few hours. They were so quick and helpful!
Stephanie was a true professional. She handled my inquiry immediately and solved the issue quickly. She was a 5 star performer.
My question was answered well, and I was given a credit of good will, which was appreciated. Rep was very friendly.
Stay away! They lie every time with the %... I have to ask for my cash back every time after the purchase...
Title says it all... easy to shop and get money back and my review is honest and objective and 100 characters
HAD A PROBLEM WITH A PURCHASE AND GETTING CREDIT, HOWEVER MICHELLE WAS OUTSTANDING IN HELPING ME OUT AND TOOK CARE OF EVERYTHING FOR ME. SHE WAS OUTSTANDING!
Alexis with Customer Care was exceptional and provided a GREAT experience. Even though I was in error, Ebates took care of me, and Alexis was the BEST!
My experience was great! Best customer service! Quick response. I am very happy! Thanks Ebates Customer Service!
They have great customer service. I felt they really care about their customers. Really happy with them.
I have used Ebates and Rakuten for a number of years and have received a good amount of rebates. It's nice to have the extra savings while I shop!
I am always sending out invites but people are so skeptical. But I will always brag about and promote Ebates!
I had questions regarding my first check and gift card. Alexis was very helpful and answered all my questions promptly.
This site is very "rewarding"! I have been a member for 5 years and have received a rebate almost every quarter! This is a great deal!
Shopping from home and getting money back! Simple to go through site, go to my choice of store, place my order and wait for my check.
The "rebates" are taking longer to post to my account. This makes tracking purchases and the matching the "rebate" to the purchase a bit more timely.
I love shopping here... always high quality items at great prices with great service! I can always rely on them!
I love having the app pop up automatically when I am shopping at stores that use Rakuten. I always use Rakuten when it is available online.
Answer: I believe all the bad reviews answers your question.
Answer: Hi Jenny, Ebates does not earn credit for phone orders. We do not advise any of our members to place orders over the phone. If this happened, please send me the message showing where we advised this so that I can try to resolve the matter for you. My direct address is facebookhelp@ebates.com
Answer: Hi Jenny, Ebates does not earn credit for phone orders. We do not advise any of our members to place orders over the phone. If this happened, please send me the message showing where we advised this so that I can try to resolve the matter for you. My direct address is facebookhelp@ebates.com
Answer: Hi Jenny, Ebates does not earn credit for phone orders. We do not advise any of our members to place orders over the phone. If this happened, please send me the message showing where we advised this so that I can try to resolve the matter for you. My direct address is facebookhelp@ebates.com
Answer: Hi Mike, This is a great idea. I'll make sure that our leadership team is aware of this suggestion and I'll see what we can do to make it happen in the future. We know that Ebates is the best Cash Back shopping service, but we appreciate your confirmation of this fact.
Answer: I can't answer about the owner ripping people off. All I know is I have ordered from Rakuten numerous times and have nothing but praise for them. I haven't read the bad reviews but I've gotten nothing but good products.
Answer: I can't tell you I would buy again. I had no help from rakuten when needed. They said they are not responsible for the sellers since they work as an online shopping center. I would suggest you buying at Amazon. I never had problems with them. Regards
Answer: I dont know there some wierred how come I just order some jewelry.com and I order two earring only and its just 30.00 dollars. But when I use debates the price went up to high.
Answer: If it for some reason doesn't show like it should, I contact ebates. I include a copy of the email with the information from the order placed. Normally I wait until the purchase has arrived. This gives ebates and the store to put the transaction in your account.
Rakuten has a rating of 3.3 stars from 2,124 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rakuten most frequently mention customer service, shop online and quick response. Rakuten ranks 3rd among Cash Back sites.