New to Ebates and I made a mistake with a transaction. Nicole - customer service was very helpful, and solved the issue immediately. Couldn't be happier.
HIGHLY RECOMMENDED!
Hi, I didn't receive my big fat check which I suppose to at all. Tried to contact you by email. But got no response for days.
It was so easy to purchase with Rakuten. Can't beat the perks. I am a new customer and have used it at restaurants and retail stores.
I've been an Ebates, now Rakuten, member for quite a few years. So far things haven't changed. It's nice to get a check every few months.
The service officer has a quick reply and positive answer to sending me another check because the name on my last check is not completely right.
Rakuten has great products and very fast shipping! I have been using Rakuten for several years now, I would not know how to improve this site.
Ebates is awesome- its basically getting paid to shop!
Their customer service is also always prompt and helpful.
Pretty easy website to use. Quick payment. Lots of companies to choose from and different cash back options.
I'm new at using EBATES and was having a little trouble buying an item. Customer Service helped me step by step until it was completed and I was happy.
Hey I know its not a lot but why would you say no to a free money. Besides all it takes is not install an add on on your browser. Easy!
Very easy to use. Get rebates on products you buy and save a lot of money. Every 3 months they mail you a rebate check so you can do more shopping...
I love all the stores I get cash back from. I'm sure more will be added. Just one click and you are in the money...
I had some issues related to being new at this and not quite understanding the process. These were resolved quickly and to my complete satisfaction!
Easy to use, I've earned $388.43 back just for shopping online and clicking on the link within the Rakuten link. Customer support is also GREAT!
I use this site a lot, but don't really get anything for doing so.
I even used it for big purchases and got nothing back.
I have been using the older named app for years. Can't beat it. I've saved over $1000 and I am on the way to $2000.
They will be a great add on a extension to my browser if the app would automatically pop up when shopping at a participating store
Good, covers most site I visit. Like saving money. Will continue to use when shopping on line. I dont have any thing else to say.
So very easy to go to ebates.com but this new name is beyond me. Can not remember it. Why did you ever change it as it makes no sense whatsoever.
Answer: I believe all the bad reviews answers your question.
Answer: Hi Jenny, Ebates does not earn credit for phone orders. We do not advise any of our members to place orders over the phone. If this happened, please send me the message showing where we advised this so that I can try to resolve the matter for you. My direct address is facebookhelp@ebates.com
Answer: Hi Jenny, Ebates does not earn credit for phone orders. We do not advise any of our members to place orders over the phone. If this happened, please send me the message showing where we advised this so that I can try to resolve the matter for you. My direct address is facebookhelp@ebates.com
Answer: Hi Jenny, Ebates does not earn credit for phone orders. We do not advise any of our members to place orders over the phone. If this happened, please send me the message showing where we advised this so that I can try to resolve the matter for you. My direct address is facebookhelp@ebates.com
Answer: Hi Mike, This is a great idea. I'll make sure that our leadership team is aware of this suggestion and I'll see what we can do to make it happen in the future. We know that Ebates is the best Cash Back shopping service, but we appreciate your confirmation of this fact.
Answer: I can't answer about the owner ripping people off. All I know is I have ordered from Rakuten numerous times and have nothing but praise for them. I haven't read the bad reviews but I've gotten nothing but good products.
Answer: I can't tell you I would buy again. I had no help from rakuten when needed. They said they are not responsible for the sellers since they work as an online shopping center. I would suggest you buying at Amazon. I never had problems with them. Regards
Answer: I dont know there some wierred how come I just order some jewelry.com and I order two earring only and its just 30.00 dollars. But when I use debates the price went up to high.
Answer: If it for some reason doesn't show like it should, I contact ebates. I include a copy of the email with the information from the order placed. Normally I wait until the purchase has arrived. This gives ebates and the store to put the transaction in your account.
Rakuten has a rating of 3.1 stars from 2,125 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rakuten most frequently mention customer service, shop online and quick response. Rakuten ranks 51st among Cash Back sites.