Rakuten

Trisha M at Ebates

Trisha M. Is Great. She is likeable, friendly, knowledgeable
And a true pleasure to work with. I wish the people I have dealt with
At other sites were half as fantastic as she is. I wish everyone who
Calls Ebates would be lucky enough to get to work with Trisha. Thank you
Trisha for the great customer service experience.

The new automatic sign on to e bates is awesome. I would often forget to use it, even though I had a post-it-note with EBATES on it on my desk, I often overlooked it. Now I don't miss my rebate. I love it. Thanks for this new feature.

I have never had a problem with Ebates, in fact they solved a problem for me wherein I had two emails and two accounts. One email to customer service and the accounts were combined in less than half a day

I had a balance cash back $44. After a few days it just disappeared and it shows me my balance $0. I Send them email with all informations and got an answer to send it again and again. It is just another internet garbage. Avoid it.

I was processing an order through the Ebates app when the app frozen and didn't log my shopping trip or account for my purchase. Ebates customer service was very quick in responding to my issue and gave me credit for my purchase.

I've been using Ebates for a year or so, I've never had a problem getting my % from a shopping trip. If I shop and don't see the $ I can send a request with the shopping trip info & they credit it without an issues. I use Ebates whenever I can! The best part it's FREE!

Awesome experience receiving my missing cash back. Support staff responded within 10 minutes and deposited my missing cash back on three separate orders, which was the store's omission.

So impressed with the immediate response. So easy to receive my missing cash back.

I love Ebates. Whenever I have a question, their customer service always gets right back to me with the answer.

I love getting the Big Checks from Ebates quarterly. I wish I bought more things online so I could get bigger checks from Ebates.

I have had to contact ebates Customer service a few times. They have responded in a timely manner and and have been great to work with. I am very surprised.

Please continue to do a good job. And a special thank you to Tiffany!

Don't like it at all I sign up to get a $10 gift card n order some toms shoes to get 10% cash back got my shoes n still no cash back... I think is all bs n buy the way where's your phone number to contact customer service uuummmm.

It would be your loss to not take advantage of this service. Had some issues, but was corrected in a timely manner. Just follow the directions. I have already received $ into my paypal account in the past and am looking forward to more. I always look forward to the DAILY DOUBLE CASH REWARDS... it really does pay to shop online

I had a problem getting cash back, but they got back to me quickly after I sent in a ticket. They were specific in what they needed from me and I was happy to comply. Once that was settled, they fixed the issue for me.

All in all, they were really professional and kind as they helped me solve this problem.

Well people do not believe on ebates coz they riff you off. I didn't get my check for a long time they said this month or last month what ever. But I said I didn't get my check after I bought a lot of things

I have had many experiences with ebates customer service and they have always been helpful, quick to respond and always willing to help. I have had so many companies with poor customer service lately and ebates is so refreshing and everything a company should be. I speak highly of ebates to everyone. Their customer service is 5 stars plus!

I received my Big Fat Check and put it in a drawer. I forgot about it until the next one arrived. The bank wouldn't cash the older check, so I contacted Ebates. They were so nice! Apparently this happens to people and they were right on top of fixing it by issuing me a new check. Thank you, Ebates!