Quicken

My wife and I have used Quicken for years. We've mostly had good experience with their products, though sometimes their customer service is less responsive than we'd like.

Quicken used to be a more solid program, but they keep adding bells and whistles and it can't perform basic things accurately. Sometimes transactions will post to other accounts, any investment sell creates a logjam, and so forth. Now they want to go to a high-priced subscription model. I can't wait until my time runs out - I'd rather use Excel.

Looks good

Best for small business and home financial people. Good customer support. Everything perfect.
Thanks and good

Thought ths was supossed to be helpful

I have used and recommended Quicken for 20+ years; recently updated to the current version (last one I liked was 2007, which still works fine for my purposes). Subsequent ones have continued to become more complex, adding features that for which I have no use, but they are there and won't go away! I have WASTED hours trying to get comfortable with the new version, and realize now that I WASTED my money spent to upgrade. Never again!

January 24 2024 quicken update is trash. On phone with tech support for an hour and a half. They had me share screen but drive the commands, nothing worked. Their final solution is for me to create a new file and add all of my accounts to the file and start over. None of my history comes with it. They said to just switch between the old non working to the new file to get old data. I can't run my reports with any continuity of data. My data goes back to 2011.
I am deleting every quicken file and the app to start over. I told them the update was when this started, they dismissed that notion.
I don't think I can find a pre-update version of quicken online but I will try. I miss the days of having a CD to reinstall the original software from.
All this digital crap is just that.
Are there and options to quicken available?

In the last year, Quicken has duplicated the transactions in my accounts, required me to pretend my checking accounts were closed, and set up NEW accounts for those checking accounts. They show my credit card balance as a CREDIT balance of over $5,000 when I know I owe at least $2,000. It would take me years to clean up this mess. Nineteen years worth of financial transactions are now worthless.

Quicken user for 25 years. Last five have been terrible. Since Quicken was acquired it has slowly degraded to a useless product with useless support. Now they force you to upgrade for online banking, new software riddled with issues, will not install correctly, chat/phone support terrible, going with other options, done with Quicken, do not buy!

I am rebuilding my bank account after college. I found intuit who helped me budget my money wisely. I'm feeling less stressed now because I see my bank account growing.

Quicken will help the Small Business Owner or Home Financials Book Keeper meet the needs of modern Finances and Tax Records - and turn a pile of paper records into a stream lined, easy to update and report financial records system... keeping your bank account in the green and Uncle Sam getting the Proper Tax amount yearly - and only the required tax amount... no more - no less.

Quicken. Sells you the software, and then 2 years later it quits working because they want to you to buy a new version, bugs, glitches and all. So Quicken only rents their software. And if you don't pony up, you lose years of YOUR data. And forget about customer service. At Quicken, endless computer phone trees leave you desperate to talk to an actual person so you can stop wasting YOUR time and hopefully solve YOUR problem. But remember, at Quicken, YOUR problem is never their problem, so they couldn't care less.
Private equity: fund a startup to put these scammers out of business.

I did a refi in 2014 and had an outstanding experience! They have a web/App interface that allows you to follow your loan approval from start to finish! Also, if there is a piece of info they need to proceed you will know immediately. I initially thought this would take the place of human intervention, but there was just enough follow-ups that this wasn't a problem! Highly recommended!

Cannot believe that an outfit as mature as the owners of Quicken cannot provide decent customer service. An hour's wait for telephone support and a 24 minute wait for "chat" support. And to add insult to injury, they offer a more "prompt" response to customer service questions upon payment of 42 bucks for an expedited "customer service" response.
Unbelievable that one has t pay to overcome the company's own inability to provide decent service. Shame on them!

When you cant access a program it is time to quit. Will not use. Cant sign in to open the program. Totally useless.

I was having a few problems with Quicken and could not get through to Quicken so I Googled Quicken Tech Support and tried three "Quicken authorized" support companies. First two could not help me but "Boomerang" claimed they could "Fix Everything". BEWARE! They are a SCAM company --they are not authorized by Quicken and they didn't fix anything --but they charged me $399.99! BEWARE!

I have used quicken for years. They always want you to upgrade - I generally go along. The last 2 have had major issues. I have a bank with 5 accounts. I set them up. Some will download, some say "say the financial institution supports an improved connection method" and they don't. I have deactivated all, reactivated all (at the same time), and it will do it again. Why do some set up different when all at the same time. I have spent hours.
So, go to use customer service. Tried to call the other day - gave up after an hour. I tried online chat today. It says the wait time was about 8 minutes. I have been on now 2 hours. Set up same chat on another computer. By then, the wait time was 21 minutes. It has been 50 on it. I have finally found what they are good at. They are the one company that makes the US Mail look like good customer service.
I have issues with the program and lost hours trying to make it work. I cannot even let them know - as I don't think they want to know.
I gave them 1 star since zero was not available. How could a great software become a pitiful one. And, now, you have to buy by the year.

I have been using quicken for my rental income for about 10 years and love it. You just enter in the addresses for property, add the income and receipts and it automatically puts in where it belongs. At tax time you can print your reports and it's all done. I do like the older version better than new one because it makes you enter your bank info. I still use the older version.

Easy to learn and use.

Quicken has the worst customer service in the entire USA. Try calling tech support. You can die of old age waiting for someone to answer. Quicken clearly doesnt respect its customers. Zero star review.

10 years ago Quicken was great. Then they saturated the market and became both lazy and greedy. The software is now worse with each release, losing both usability and accuracy. When year after year they fail to introduce fixes, let alone improvements, they then force users to upgrade by discontinuing the very functionality that made it worth buying in the first place, specifically updates from financial institutions. And if you have multiple accounts at an institution their current process will corrupt those accounts after multiple updates, requiring that the online feature be disabled for each individual account before being able to correct it.

I have used Quicken since 1987. Microsoft tried to buy the program. US govt. Would not allow. Was a great program. Now they have a monopoly and try to force users to buy the next years program and break the working program. Thy will get worse as losses mount. People will learn about the scam.

There technology is awesome they keep me up to date with all the latest aND greatest