QuiBids has a rating of 3.3 stars from 3,064 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with QuiBids most frequently mention customer service, credit card and gift cards. QuiBids ranks 2nd among Penny Auction sites.
I won the Taylormade R-15,10.5 degree white driver thinking I would be able to select a black driver at checkout. The representative discovered that the black driver was not an option in the regular flex that I wanted.
When i opened my acct i wanted to just browse before playing then I learned by email that I had purchased $60 bid pkg site needs to be more specific about rules on buying pkgs
QB support was very quick to respond and stayed with my problem until it was resolved. Thanks.
I have had a gambling problem for years and my family was extremely disgusted about me joining QuiBids. After I joined QuiBids, I quickly annul my membership and Customer Service was gracious in returning a refund at my request.
Signed up in error. Asked for a refund and my e mail was answered promptly and money was credited back. Thank you for understanding.
Called to ask if I could get a refund due to an accidental hit of the site to buy bids.The gentleman that answered the phone said no problem he could fix the problem one two three. I couldn't thank him enough.He was wonderful. Polite, sweet and made me feel like a VIP. I'm more than pleased with QuiBids!
New customer did not know what I was doing. Bought bids without knowing it. Money returned with no problem
I did a web chat and was very happily assisted me and I hope to receive my refund soon.
I only have short chat with customer support and that was very pleasant. And my issue was resolved. Thank you.
I didn't see any fine print on the first page of the website - maybe it's a problem with my particular browser - stating that by signing up, I was going to be automatically charged and buying bids. I don't have the time or money to constantly bid (and probably lose), so it's not for me, but when I asked to opt out and get my money back, that was honored really quickly. Nice company - great customer service.
Hi Charlotte. We apologize for the inconvenience, but are happy to hear we could take care of your refund with no problems. Please know you are welcome back to try our site anytime. Have a great day!
I did not understand the amount each bid costs when I made a purchase and spent way more than I meant to. QuiBids made it right and easily refunded my money.
I missed the 2 hour limit on buying a bid pack that I had placed enough bids to almost pay for it. I was given a one-time break on being able to buy it. I think 2 days would be better than two hours.
I'm hoping to receive my shipment in a couple of days..
I signed up and thought it would be fun. After I watched the training video I felt it would take me more time and money than I was willing to spend on the process. Thanks - and it's a SMART move on your part because I am leaving whole and have nothing bad to say.
I had a payment issue... that was kinda my fault for not reading all the rules and policies. And they were able to refund my money immediately with no questions asked! They thanked me and hoped to try their service in the future! I do plan too! ;)
Within a few days I got my reply and was compforted with further instructions. It was very easy to understand and accomplishe. In less then a week what I demanded was completed by the QuiBids team and they really helped out with the situation.
Answer: Yes like Gary O said, $60 buys your first 100 bids. Seems like a lot but after that you can buy 25 bids for $15. Best investment I ever made!
Answer: When you sign up, to be able to bid, you must purchase bids and the first bid pack is 100 bids for $60. People simply do not read. I would ask them why they think they give their credit card number just to sign up. I've read the information and it's pretty clear. I've been using QuiBIds for going on 3 years and I love it. When you sign up there will be at the top that is labeled "QuiBids 101". If you do sign up, be sure to read QuiBids 101 before you begin bidding. It's very helpful.
Answer: Hi Madeline, I'm sorry to hear that you weren't aware you were purchasing the starter bid package of 100 bids for $60.00 when entering your credit card info on the purchase page. The good news is they will offer a full refund for any of your unused bids. Just send them an email at support@quibids.com and they will be happy to assist you. They are very supportive and want to make sure you are satisfied.
QuiBids is a penny auction site.
Hello Sophia. We encourage all new users to read the information found on QuiBids 101 and the Help sections of our site before placing a bid. This ensures that you are set up to have the most success with us. With that said, we are happy to hear that your refund was processed without any issues, but we are sad to see you go. Please know you are welcome back at any time. Feel free to contact us at support@quibids.com and we'll be happy to explain any part of our site in further detail. Have a great day!