QuiBids has a rating of 3.3 stars from 3,064 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with QuiBids most frequently mention customer service, credit card and gift cards. QuiBids ranks 2nd among Penny Auction sites.
When I signed up for quibids out of curiosity and to see how it worked, I didn't realize I would be charged $60 for the privilege. I wasn't happy, and asked for a refund. Neat site, but I don't like being charged a large amt of money without it being 100% clear that I'm doing so, and with a chance to back out before purchasing. Fortunately the customer service person refunded it immediately upon request. Not sure if I will be participating in quibids in the future.
New customer cant wait to confirm the deal and receive the goods such a good price... will spread the word to all my colleagues
I accidentally hit the purchase button without selecting the gift card that I really wanted after winning an auction. I used the chat support and by the next morning they had it all corrected!
I did not fully understand the process of QuiBids and forwarded money I could not afford. When I realised what I had done, I contacted QuiBids and without any hesitation fully refunded the full amount immediately. I had contacted my banking institution and they informed me I had no worries as QuiBids was a genuine retailer. They were right.
I decided I might want to try QuiBids but then realized that the more bids the more time added to the expiry and I wasn't prepared to do pre-set bidding so I no sooner registered and realized I wanted out. Customer Service responded almost immediately to my request and the refund was put through within hours.
She was very efficient and fast in taking care of my problem.
Thank you for all your help. That is what I call superior customer service!
I had two separate items that said they had been delivered per ups tracking. I called Ryan first on the first item and Mohammad on the second and they put the tracking in motion to find the lost items. Come to find out the packages went through u.s. mail and we have mail lock boxes here in Vegas and the postman put the wrong key in my mail box. Two days later the regular mail man figured out the mistake and delivered my packages. I then called Mohammad and canceled the investigation. Very courteous customer reps you have. Also my Wife is on Quibids and she was having lots of trouble with shipping and this was Ryan that got it all straightened. Kudos to all the staff.
I signed up without really understanding the site. I wanted out and the responder did that for me.
When I want to bid on something I would like to pay for it after the bid. Then I put money before the bid.
I needed customer support to help me. The request was completed fast and professional.
I realy appreciated how the customer support service respond to my questions, it was very fast without any hassle or wasting of time. Thank you guys
I e-mailed and got a response in a correct amount of time.
The Opportunities offered me is very good but is not the time for me
Not only is their procedure in bidding for products an exciting new way to receive exceptional savings but their 'customer support' can also be rated as excellent. They were very prompt is assisting me with my questions & resolving the issue I was experiencing.
Won my first item! When I get access to a secure computer, I am definitely going to re-join! Cool site!
It is thoroughly refreshing to deal with a company that doesn't penalize you for not reading their instructions completely through. Thank you QuiBids for your honor and obvious dedication to customer service.
Answer: Yes like Gary O said, $60 buys your first 100 bids. Seems like a lot but after that you can buy 25 bids for $15. Best investment I ever made!
Answer: When you sign up, to be able to bid, you must purchase bids and the first bid pack is 100 bids for $60. People simply do not read. I would ask them why they think they give their credit card number just to sign up. I've read the information and it's pretty clear. I've been using QuiBIds for going on 3 years and I love it. When you sign up there will be at the top that is labeled "QuiBids 101". If you do sign up, be sure to read QuiBids 101 before you begin bidding. It's very helpful.
Answer: Hi Madeline, I'm sorry to hear that you weren't aware you were purchasing the starter bid package of 100 bids for $60.00 when entering your credit card info on the purchase page. The good news is they will offer a full refund for any of your unused bids. Just send them an email at support@quibids.com and they will be happy to assist you. They are very supportive and want to make sure you are satisfied.
QuiBids is a penny auction site.
Hi Elease. We are sorry for the inconvenience, but our site operates on a pay-to-participate model. Please refer to the QuiBids 101 and Help sections for a better understanding of how QuiBids works. Feel free to contact us at support@quibids.com and we'll be happy to explain further.