QEEQ

It's a fraud website. It shows a slightly cheaper price when you did not sign up and sign in, to encourage you to pay one off membership fee, then after your first purchase, or second time you log in, your will not be able to get the "member price"

This is a car rental broker not an actual agency. When I arrived at the rental agency desk in Dublin they were already closed. I had to check into a hotel for the night and went back to the desk in the morning to find out the rental agency was not at fault and qeeq had scheduled my pick up after their working hours. This happened even though I had provided them with my flight number and arrival time. They absolutely refused to take any responsibility for this and would not admit their negligence as the result of which I got behind on my vacation plans by one day and incurred unnecessary expenses.

On Jan 3, I bought a rental contract from Qeeq.com for a Europcar Mexico rental car for $346.43. I paid in full on Jan 3 using my credit card. The rental contract stated that all mandatory insurance, taxes and surcharges were included in this contract. Amount due at vehicle pickup per contract was $0.

When I tried to pick up the car on January 6, Europcar refused to give me a car, unless I pay an additional $157.50 for a "Vehicle License Fee". I called up Qeek hotline support, but the Qeek agent could not convince Europcar to honor the contract. The Qeeq agent told me to pay the fee, and Qeeq would later recover the additional charge. I paid the additional $157.50, and Europcar gave me the car.

I was unable to recover the extra charge, which made the rental contract almost 50% more expensive! Be careful when you do business using Qeeq. Be aware that Europcar Mexico is trying everything possible to levy additional charges, despite a clearly written prepaid contract.

I rented a car in Tulum, Mexico with Kayak and was redirected to QEEQ
To make my online payment. I went to pick-up the car from " Mex-rent-a-car which denied the contract terms and asked me to pay an extra USD $50.00 / per day (extra $350.00 for the week) for the compact car rental that is on top of the USD $500 which I already paid. When I called QEEQ for assistance they washed their hands and asked me to deal directly with the Mex-rent-a-car but you cannot deal with them! They contested the terms and conditions of the existing contract agreement. As a result I lost USD $500.00 paid to QEEQ via my credit card and could not rent a car.
I strongly advise you to stay away from Kayak, QEEQ and Mex-Rent-a-car since they cannot be trusted. AVOID

I mistakenly tried to book with this company, the site kept crashing and then I received a no show for car pickup, Not sure how to know to pick up a car with out a reservation request.
Stay away

A party of 5 travellers, all in our mid to late 70s, booked and pre-paid a 7-seater car with QEEQ to collect in London on 22 June 2022. Coming from Australia, we each had suitcases and hand luggage, hence the need for a 7-seater. On arrival there was no car for us, no attempt at pre-warning even though they had our email address, no attempt at mitigation by offering any alternatives, no support whatsoever except to suggest we look elsewhere but with advice that we would probably fail. We had made hotel reservations throughout the UK, but now the whole journey was up-in-the-air, so we had to book an unplanned night in London to allow us to consider a back-up plan.
We eventually were able to secure a 5-seater, no help from QEEQ. So on our 7-day tour of the UK, each of the four passengers travelled with luggage under our feet, and on our laps. It ruined our entire holiday! As of 24 November we have no compensation from QEEQ, even though there was a suggestion weeks ago that we would get a payment equal to the extra cost of the car, even though it was only a 5-seater. This has not eventuated, and my recent correspondence has gone unanswered. They have refused the extra accommodation cost. So, in a nutshell, they break the contract, but we are expected to suffer ALL the consequences, while they suffer nothing.
I have never experienced such a total lack of responsibility, ethics, and empathy from a service provider before in my life. An utterly disgraceful and shameless organisation!

We had a very bad experience. They took our money without giving us the service: our connecting flight was late, we contacted them to change the pickup time. Their response was they'd try... They changed it to a pickup time we hadn't requested: we asked for 12pm, they changed it to 9am. When we got to the car rental at the airport a little before 12 we were told by the rental company (Alamo) we missed our pickup time but we could ask the representative at Qeeq to change the pickup time again since the reservation was through them. The representative at Qeeq wouldn't... We had to rent another car (from someone else) - payed twice for a rental.

Qeeq has a "no show" policy, where you're charged for the rental if you don't pick it up without notifying or changing the pickup time. We notified them. They changed our pickup time... just not to what we requested. We sent them proof we contacted them on time with our request and their response. As of now, over a month later they haven't returned our money, they don't respond to our emails even though by phone they tell us to send them emails with the information. They're basically just ignoring us and not interested in returning our money even though they didn't provide us the service.

At the Alamo desk we were told they weren't charging us a penny. Where then did the money go, Qeeq? Qeeq provided us with terrible customer service, no car, and charged us full price, no refund whatsoever.

AVOID at all costs. They took my payment in full for an Avis car rental in Clearwater, Florida. I arrived and there was no car - and would not be a car according to Avis. Qeeq said they would book me another car and refund me the price difference (the cost of car rentals on the spot during March break was - not surprisingly -more than double what it was when I booked). They assured me I would be refunded the difference. I paid more than double - $780 for a car for six days via Enterprise. Not only did QEEQ not refund me the price difference, it has taken them more than two months to refund me the initial cost of $340. I have had to chase them and get endless notes of 'sincere apology' but no action, they keep saying it's up to Avis and they are negotiating with them to get my refund. Avis tells me that I paid QEEQ for a service - not them - which is true. My agreement was with QEEQ and they are not taking responsibility for their failure to secure me the car I booked and paid for in advance. Avoid at all costs. What a headache.

WORST THAN BAD! Bad experience booking a car rental here. They own website said lower price but would not honor the price. Very RUDE!