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Punk CaseReviews 406

1.7
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Punk Case Reviews Summary

Punk Case has a rating of 1.7 stars from 406 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Punk Case most frequently mention customer service, tracking number and wrong item. Punk Case ranks 29th among Mobile Accessories sites.

service
249
value
239
shipping
250
returns
197
quality
229
Illinois
1 review
0 helpful votes
Follow Brooklyn D.
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Wish I had taken the time to read their reviews. It would have saved me a headache. They are notorious for sending the consumer the wrong item. Then they aren't even sorry or sympathetic about it. It's simply return the item at your own shipping cost and then they'll refund you. But in my case if I had done that then I wouldn't have the item or money to purchase another one from elsewhere in time for Christmas as this was a Xmas gift for someone. They offered me 20% discount if I just kept the item. However they never did give me 20% the purchase item back as they said they would. Worst company ever. Now I see why their ratings are so low. Like I said wish I would have checked their ratings or reviews before ordering from them. If you're reading this and thinking of buying from them don't. You can go anywhere else and get it and it's worth paying a little bit more just to know you're gonna get what you are wanting to/ intending to buy.

Date of experience: December 21, 2022
Canada
1 review
0 helpful votes
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Stay away from Punkcase
December 11, 2022

I ordered two products from this company but they only sent one. They are impossible to deal with as all they do is send generic responses back from their contact us email. I am having to go through visa to report it as a scam and get my money back. Avoid this company at all costs!

Date of experience: December 11, 2022
Australia
1 review
0 helpful votes
Follow Kylie O.
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Buying from punkcase is like a raffle. I stupidly did another order expecting things to change but NO.
When purchasing a case from pink case don't expect to get the case you ordered. It appears to be a raffle system where they just put in any case - size, style, colour. I ordered 3 cases in the last 3 months and have not got 1 case I ordered. They refuse to refund the purchase and expect the buyer to pay return postage or buy another case at 20% off. Even with this option you are still unlikely to recurve the case you want. WARNING DONT WASTE YOUR MONEY!

Date of experience: December 8, 2022
New Zealand
1 review
0 helpful votes
Follow Barry C.
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Do not purchase any of these products from the website as the seller only sends products from the usa and doesn't have a store in your country

Date of experience: December 4, 2022
GB
1 review
0 helpful votes
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Punk criminal case
December 4, 2022

Paid for an S20 case and an extra £15 for expedited delivery on October 20th.

Ive received nothing. Asked for my money back, they said it would take 2 to 6 weeks (despite paying extra). The 6 weeks has since expired so I asked for my money back again. No answer. They've stolen it. Con artists.

Date of experience: December 4, 2022
GB
1 review
0 helpful votes
Follow Lisa F.
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DONT USE THEM
November 24, 2022

Ordered a phone case and charger for my boyfriend as a birthday gift from his little girl, ordered 2 weeks prior so plenty of time. When delivered the charger was for airpods not a galaxy phone. 10 emails later and a day before his birthday all they will offer me is to pay to return the wrong item still no offer to send me the actual item I have paid for and also the item I ordered was more expensive than the airpod charger they sent PLEASE Don't use this company - they have completely ripped me off

Date of experience: November 24, 2022
Australia
1 review
2 helpful votes
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Colour blind!
November 23, 2022

The deals look great until it comes to the service. They must be colour blind because they send the wrong colour caes. A quick search and I found I wasn't the only one that got the wrong colour. They are slow to respond and basically offer a discount on your next purchase.
Please stay away.
I have attached a photo of the box my 'black' case came in. The case is purple, go figure

Date of experience: November 23, 2022
Tennessee
1 review
0 helpful votes
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Terrible
November 7, 2022

I'm writing this review because the one I wrote on their website almost certainly will not be published, considering the fact that there are tens of thousands of reviews on their website and they are all 5 stars. How can that be legal? The picture is what I actually received. Scammers.

Date of experience: November 7, 2022
New Zealand
1 review
0 helpful votes
Follow JOHN D.
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NO PUNK CASE DELIVERED
October 31, 2022

ORDERED MY CASE 8/08/2020, IT HAS BEEN ALMOST 12 WEEKS NOW, UNABLE TO TRACK THROUGH DHL AND NO HELP FROM PUNK CASE NO REFUND

Date of experience: October 31, 2022
California
1 review
1 helpful vote
Follow Keao F.
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These Punks are thieves!
October 31, 2022

Ordered 2 cases, the first was received damaged and the second was never sent. Stay clear of PunkCase, they are a failed business that has yet to remove their website.
Their Amazon reviews reflect a continued pattern of theft and deceit.
Buyer beware!

Date of experience: October 31, 2022
Illinois
1 review
2 helpful votes
Follow JM U.
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Thiefs
October 25, 2022

Bought a s20+ battery pack case, received it. Didn't work. Ask them for a new one or money back and they say I have to SEND them the faulty one first. What kind of customer service is that? Good luck competing against serious players punkcase. AliExpress has better service and they are 10.000 miles away

Date of experience: October 25, 2022
Canada
1 review
0 helpful votes
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Great case
October 16, 2022

One of the best covers I have had for the environment that I work in. Very find metal dust particles which ruins the internals of the phone. I also spend alot of time around water, and have never had a problem.

Date of experience: October 15, 2022
California
1 review
0 helpful votes
Follow Bonnie F.
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This phone case is awesome. Its very lightweight and not bulky. The build quality is excellent. Definitely the best phone case I've owned. Great fit, it feels very secure. The color is perfect and exactly what I ordered. All in all, a quality piece of workmanship. Will definitely order from them again.

Date of experience: October 14, 2022
California
1 review
0 helpful votes
Follow Lewis Blomfield L.
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My case of choice
October 15, 2022

This is my case of choice. It's waterproof, a hard case, and really protects my phone. I have bought this case for my 2 previous phones. It protected them so well that they look like new even 4 years later! I had an S8 phone that I only just replaced. It still looks new thanks to punk case. I dropped that phone so many times with no damage.

Date of experience: October 13, 2022
California
1 review
2 helpful votes
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One tough case
September 29, 2022

One tough case this is my 3rd case of this kind and I never killed a phone. The case served me well. The order process and the shipping were fast, definitely worth waiting. Only reason I bought new cases was due to phone upgrades. I recommend this case to anyone.

Date of experience: September 29, 2022
Massachusetts
1 review
3 helpful votes
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Best case
September 21, 2022

I'm very satisfied with the performance gadget from Punkcase. I have bought my 1st Battery Case in 2019 if not mistaken, for my S9 Ultra. Still can use and handed to my son together with the phone. And this is my 2nd purchase, for my S20 Ultra. Recommended to all who is looking for battery case. Btw, thanks for the gift "screen protector"

Date of experience: September 20, 2022
California
1 review
2 helpful votes
Follow Arnold Baldwin A.
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Solid case, great vendor
September 20, 2022

I've had my metal Punk Case for almost 4 years now, and it still holds up. Sure it's heavy, but it's a solid guarantee that your phone will remain undamaged. Definitely toddler-proof too! I've had to replace a couple of screws, but that's why PunkCase sends you extras. Bottom line, it's worth it.

Date of experience: September 20, 2022
Massachusetts
1 review
2 helpful votes
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Top case
September 20, 2022

I tested it in the water before I used it on my phone to make sure it didn't leak. I've had problems with other phone cases that say they are waterproof but leak! Make sure you double check you have the whole case snapped on! Haven't made called with it yet but have watch a movie with it on and it was a lil difficult to hear so I'm hoping that's not the case for when I do make called. This is 1000% worth your money

Date of experience: September 20, 2022
Colorado
1 review
1 helpful vote
Follow J.J M.
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Still waiting for refund on lost case
September 17, 2022

Maybe these are good cases.
Maybe these are great cases.
I will never know. The one I ordered never made it from carrier to carrier. They use DHL that is the start of the problem.
They told me they would refund my money after 3 weeks I am still waiting.
Take your own chance with this company in my opinion. I will not be using them again.

Date of experience: September 17, 2022
California
1 review
6 helpful votes
Follow Alexander Moore A.
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Great Case
September 16, 2022

Great Case with Plenty of protection much needed. Not much option around the Mini cases, so am very happy with this. Good quality and it also protects my phone from rain and damage. After trying a few cases, This is the ONE! Love it highly recommend! Cheers!

Date of experience: September 15, 2022

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