business logo of Punchbowl

Punchbowl

How would you rate Punchbowl?
grey star
grey star
grey star
grey star
grey star
Canada
1 review
0 helpful votes
Follow Kerry L.
Unfollow Kerry L.
Send Message
Share Review
Report Review

Expensive!
June 27, 2023

Just to let people know, they show you the monthly price but charge you for a year. Can cancel but you loose your money ney.

Date of experience: June 27, 2023
Punchbowl M. Punchbowl Rep
over a year old

Hello, thanks for reaching out. We offer both monthly and annual memberships. It sounds like you signed up for one of our annual memberships. If you would like to switch to monthly please send us a note at help@punchbowl.com with your account details and we can help get that fixed for you! - Danny in Marketing

Georgia
2 reviews
0 helpful votes
Follow Amberula A.
Unfollow Amberula A.
Send Message
Share Review
Report Review

I use this service for my grand daughter 3rd birthday party, this is the best thing to happen to me!

Date of experience: October 13, 2020
Michigan
1 review
0 helpful votes
Follow Kareena M.
Unfollow Kareena M.
Send Message
Share Review
Report Review

It's working realy well!
February 6, 2021

Everyone should try it! It is a really good website! Right now I am making a virtual card for someome!

Date of experience: February 5, 2021
Pennsylvania
1 review
0 helpful votes
Follow Rick F.
Unfollow Rick F.
Send Message
Share Review
Report Review

Nice site for organizing an event
April 2, 2020

Used the site for having a birthday party for my daughter offsite... site handled everything including online invites. Would recommend!

Date of experience: April 2, 2020
California
7 reviews
15 helpful votes
Follow Reviewr O.
Unfollow Reviewr O.
Send Message
Share Review
Report Review

I used the free trial version of Punchbowl to see if it would meet my birthday calendar/birthday card needs.

Likes:
- The birthday calendar works fantastically.
- They let you buy online gift certificates to give with the birthday card.

Hates:
- Their customer service are terrible. TERRIBLE.
The company has a policy for free accounts where you're limited to 10 cards a month. Great deal! I was excited to try their product and then buy a subscription.

Well, despite the company policy, I have only been able to send 8 cards in May and 6 cards in June.

When reaching out to Punchbowl customer service they not only *do not* assist in their company's card policy miscount, they bold face lie to you about their miscount. Both times I wrote them about the lower card limits and both times Punchbowl customer service told me I had actually created and sent cards that do not exist. And let me point out it's not easy to get confused by the company's easy to use interface. It shows you cards sent and when. Very simple to keep track of what you're doing. But Punchbowl customer service will make up cards that are not on your list. "Oh you sent "x" on "yz" date. That's why you can't use our service for the rest of the month."

Punchbowl customer service didn't help me in my inquiry, they actually took it a step further and lied about why they can't help - on two occasions, and then they offered me a discount code to get a subscription... lulz - gtfo here! There is no way I want to pay for subscription with total horse crap customer service. No thank you. I'm going to find and pay for a better subscription elsewhere.

Update:

I didn't misunderstand anything. Nice try. Too bad. I am now paying monthly for Hallmark. Your loss.

Date of experience: July 9, 2015
Punchbowl M. Punchbowl Rep
over a year old

It seems this customer misunderstood our digital card send limits, so we want to clarify what we count as a send. With a free account, you can send digital cards to up to 10 recipients per calendar month. The limits on digital cards refer to the number of email addresses and/or phone numbers you send cards to, not the number of different card designs you can send. For example, with a free membership, you can send two different cards to 5 people each or you could send one card to 10 people. This is all explained clearly here: https://help.punchbowl.com/article/306-is-there-a-limit-to-how-many-people-i-can-send-a-digital-card-to

Alaska
1 review
2 helpful votes
Follow Suzanne V.
Unfollow Suzanne V.
Send Message
Share Review
Report Review

Review
February 14, 2020

First time using it... wasn't all that I expected. If I were to do it all over again, I'd probably use something else.

Punchbowl attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 14, 2020
Texas
1 review
0 helpful votes
Follow Glenda H.
Unfollow Glenda H.
Send Message
Share Review
Report Review

Great and easy to use. I was ablr to manage the number of of guess which allowed me to better plan my menu and activities.

Date of experience: November 1, 2019
New Jersey
1 review
0 helpful votes
Follow Gaby B.
Unfollow Gaby B.
Send Message
Share Review
Report Review

Have a party? Use Punchbowl
December 19, 2019

Make your invitations easy to make and to keep track of your guestlist! So happy I used Punchbowl! Punchbowl from now on for sure! 1

Date of experience: December 19, 2019
Minnesota
1 review
0 helpful votes
Follow Kelly Y.
Unfollow Kelly Y.
Send Message
Share Review
Report Review

Punchbowl
February 20, 2020

Enjoy using Punchbowl because it is easy to maneuver. It is fun to see all the new card and invitation options!

Date of experience: February 20, 2020
Massachusetts
1 review
0 helpful votes
Follow Eileen K.
Unfollow Eileen K.
Send Message
Share Review
Report Review

I love this website - I will only be using this website for future e-vites!

I am excited to see what the card options hold.

Date of experience: March 2, 2020
New York
1 review
0 helpful votes
Follow ROBERT C.
Unfollow ROBERT C.
Send Message
Share Review
Report Review

THE HOSTESS, THE HELPERS ON EACH EVENT, THE CLEANNESS, THE PRICE IS VERY AFFORDABLE. I FEEL THIS PLACE IS SAFT ENOUGH FOR MY 2 GREAT G KIDS TO PLAY AND HAVE FUN FUN FUN.

Date of experience: November 5, 2019
Pennsylvania
1 review
0 helpful votes
Follow Lauren S.
Unfollow Lauren S.
Send Message
Share Review
Report Review

Beautiful invitation!
September 11, 2020

Great experience everyone loved the invitation. Easy to use and great on phone no one has to worry about misplacing the paper invitation

Date of experience: September 11, 2020
South Carolina
1 review
0 helpful votes
Follow Kisha W.
Unfollow Kisha W.
Send Message
Share Review
Report Review

Punchbowl is soo user friendly, effortless, and effective. I love sendinf invitations and e-cards through Punchbowl. LOVE IT!

Date of experience: November 13, 2019
New York
1 review
0 helpful votes
Follow Ebony D.
Unfollow Ebony D.
Send Message
Share Review
Report Review

Birthday invitation
February 13, 2020

Very user friendly. Alot of verycool designs for free. I would absolutely would reccomend and use again.

Date of experience: February 13, 2020
Myanmar
1 review
0 helpful votes
Follow Dawn S.
Unfollow Dawn S.
Send Message
Share Review
Report Review

Made organizing an event a breeze!
December 10, 2019

Very easy to use and was an efficient system. People could revise their rsvp wouldn't plan a group gathering without it. Saved me hours of emails!

Date of experience: December 10, 2019
California
1 review
0 helpful votes
Follow Nancy W.
Unfollow Nancy W.
Send Message
Share Review
Report Review

Nice and Simple
January 2, 2020

This was easy to use and the tracking RSVP list of people was nice and convenient. It made our Christmas Party easy and less stress

Date of experience: January 2, 2020
California
1 review
0 helpful votes
Follow Rosita L.
Unfollow Rosita L.
Send Message
Share Review
Report Review

Love it
December 5, 2019

Nice good really good I like it a lot I used it 2 times already fir my 2 kids love it all the time I been able to do it by my self

Date of experience: December 5, 2019
Minnesota
2 reviews
0 helpful votes
Follow CINDY X.
Unfollow CINDY X.
Send Message
Share Review
Report Review

Great experience!
December 3, 2019

The site is easy to navigate, allows for some creativity, there are many free evite options and one can manage guest RSVPs right on the site.

Date of experience: December 3, 2019
Washington
1 review
0 helpful votes
Follow Amy H.
Unfollow Amy H.
Send Message
Share Review
Report Review

Invitations with ease!
September 30, 2020

Our family is always on the go! So this is a fast and easy way to send out an invitation!

Date of experience: September 30, 2020
Arizona
1 review
0 helpful votes
Follow Maria U.
Unfollow Maria U.
Send Message
Share Review
Report Review

Great app!
February 5, 2020

I made a baby shower for my nephew and his wife and the app was very helpful! Loved it

Date of experience: February 5, 2020

Overview

Punchbowl has a rating of 3.7 stars from 878 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Punchbowl most frequently mention birthday party, guest list and customer service. Punchbowl ranks 1st among Event Planning sites.

service
57
value
61
shipping
13
returns
20
quality
55
This company responds to reviews on average within 4 days