The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Works great like the app although it didn't pick up my actual name just the one I changed it too
Thank you for sharing this experience.
We think we found my dad after 23 years of him abandoned me. This is crazy my heart is racing.
Elias, we are truly moved to hear about your experience and grateful to have played a part in such a meaningful moment for you. Please know we’re here to support you as you navigate this important discovery, and we’re committed to helping however we can moving forward.
Great quick on responses info is accurate know a lot about someone
It's great to hear this type of feedback.
I've been able to find almost everyone that I've searched, and I've found quite a bit more than other places, but it seems to leave out some arrests and a bit of information about almost everyone. Fs worth the $1 free week tho
Thanks for sharing your thoughts.
Many inaccuracies and outdated information. No marriage or divorce records which is what I was searching for
We regret to hear your comments. Our website is frequently updated with the latest available information. We hope your rating reflects an overall positive experience with us.
Very specific. All information is very much correct or close.
Thank you for your review, it's great to hear this type of feedback.
Great so far, thanks and have a great day. I hope I can get some helpful information.
Thank you, Debra, for your kind words! We're glad you're finding value so far and look forward to helping you access the information you need. Wishing you a wonderful day ahead!
Good so far It could be a little more detailed but I've found good info
Larry, thank you for sharing your experience and the positive note about the information you've found. We appreciate your feedback and are continually looking for ways to add more valuable detail to support your needs. Please don’t hesitate to reach out if there’s anything else we can assist with!
It's fine. I don't have much to say. This allows me to keep up with myself.
Thank you for taking the time to leave a review.
Most of this stuff I am reading is old. And some is not true. Because I have looked at the county clerk's office. So I really am not so happy with this. So after my trial. Please discontinue my account. Thank you
Apologies for the experience. We aim to keep our website updated regularly with every bit of information available. We do show your account has been cancelled.
Okay
Its a reliable website. Its awesome to be able to look up people you just met.
Thanks for sharing your thoughts.
Quick set up...easy to use! Seem to be missing somethings. Other wise...very informative.
It's great to hear this type of feedback.
Nice to know and get to know about someone you never knew about
We appreciate your review.
Very good I would never use any other brands or business I live in Hawaii and it's hard sometimes to find good information
We're thrilled to receive such positive feedback.
Great but not too current info on why phone numbers. Maybe address
We appreciate your feedback and apologize for any inconvenience you experienced. Please note that our website is regularly updated with the most current information. We hope that overall, you had a positive experience with us and your rating reflects that.
Owner of the house and 20 acres is me, the south 20 acres was sold to Larry Jackson and he resold it to Barry Schuebel.
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Great so far. I like it a lot. Can't say much more about it. Don't want too
Thank you, Abbie, for your positive feedback. We're delighted to hear that your experience has been great so far, and we look forward to continuing to serve you with reliable and helpful information. Please don't hesitate to reach out if you need anything else!
Looking for divorce papers in Chesterfield County that took place 50 some years ago
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support
Thank you for your feedback; we’re sorry for any confusion. We consistently update our website and share all the information we know.