The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Provides crucial info that can't be found anywhere else. Quickly too!
Easy to navigate excellent finding information that you need in min.
Thank you for your review, it's great to hear this type of feedback.
So far the report is inaccurate when it comes to life style not enough information
Thank you for your thoughtful review. We update our website frequently and ensure all relevant information is reported. We hope your rating reflects your overall positive experience.
Always find what I'm looking for and then some. Helps me with hiring and checking out friends and enemies. Helps me know who is living around me and their criminal record. Love it!
Thank you for leaving us this review.
Great information provided.
Good job
Great service.
Accurate.
It's great to hear this type of feedback.
I honestly don't know what they're doing, I'm just cruising thru today
Thank you for the 5-star review.
It's good, hardly any info but it works. Could be that this isn't who I'm interested in.
Thank you for taking the time to share your review. We make sure our website is updated constantly with all the information we have. We hope your rating is a reflection of a positive experience.
We enjoyed the site very much highly recommend, will be using this site in the future.
Shelly, thank you so much for your glowing recommendation! We're thrilled to hear you enjoyed the site and look forward to supporting you again in the future. Your positive feedback truly means a lot to us!
Excellent current up to date information. Straight forward concise background information.
Stajuana, thank you for sharing your positive experience! We're thrilled to hear the information provided was clear and up-to-date—our goal is always to make the website simple and helpful. If there’s ever anything specific you’d like us to assist with further, just let us know!
This site is great. I found the people I was looking for fast and easy.
We appreciate your feedback.
This really helpful I am really happy for the results thank you
Thank you for your review, it's great to hear this type of feedback.
Works great 😃👍I recommend it to you and your family and friends
Thank you for your review.
It seems the site is not accurate everything on here is old and years back I need recent and updated database
Apologies for the experience. We aim to keep our website updated regularly with every bit of information available.
The only thing I don't understand is why my name is listed as my former married name I haven't carried in 15 years
We appreciate your review; we update our website constantly and report on all information we have available. We also allow for record removal directly through www.publicinfoservices.com/help-center/privacy-requests.
Very cool to be able to explore and see my report which was on point
Thank you so much for your kind words, Pamela! We're thrilled to hear the report met your expectations and that you enjoyed exploring it. Your satisfaction means a lot to us, and we appreciate your support!
Your on top of it for me thanks
You let me know as soon as you can and I like that.
Thank you for your review, it's great to hear this type of feedback.
This is a decent site, yet I think it should be free. Make money marketing & provide service for free. For indigent people like myself.
We appreciate your feedback; we hope your rating reflects an overall positive experience.
This works great! I! won't ever doubt it again so much information available at your fingertips.
Thank you, John! It’s wonderful to hear that you’re finding so much valuable information easily accessible—helping you feel confident is exactly what we aim for. We’re here whenever you need reliable answers right at your fingertips!
It's ok so far. Not a lot of information on the people I have looked up
Thank you, Cindy, for your feedback and for giving us a try. We’re continually working to expand the information we provide and welcome any questions or specific details you’re looking for to help improve your experience. We're here to support you every step of the way.
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support
Thank you for your review, it's great to hear this type of feedback.