Overview
The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
It's ok so far. Not a lot of information on the people I have looked up
Beautifully great. What more is there to say these reports outstanding everyone's?
Kelly, thank you so much for your kind words! We're thrilled to hear the reports exceeded your expectations and look forward to continuing to provide exceptional service whenever you need future research.
Unable to find what I'm looking for …marriage records. That should be included
We're sorry for the concern. We make regular updates to our website and ensure all information we have is reported.
It's fine. And I hope that this doesn't happen to me ever in the future.
Thank you for your review.
Awesome. Really easy to use and for a dollar just to get reports. Wish it was a little more in depth but still really good
Thank you for your review, it's great to hear this type of feedback.
Good deal I don't have any more to say really. I needed to check
Thank you for your feedback, Janna. We’re glad you found what you needed and appreciate you taking the time to share your experience. Please don’t hesitate to reach out if we can assist you again in the future.
I get notices of changes but then no change. Was missing some items i learned about from other sources.s
We are sorry to hear this feedback; we are always happy to assist all customers at 1-800-617-3169. Thank You
No one's criminal history comes up. Not even mine. I need to know who to keep my children away from
We are sorry to hear this feedback; we are always happy to assist all customers at 1-800-617-3169.
Excellent. Lots of information available. I'm glad I looked!
It's great to hear this type of feedback.
Fairly accurate. A couple of incorrect entries. Limited information available.
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
My experience was fantastic! It's literally the best thing ever
Thank you for your review, it's great to hear this type of feedback.
My identity have been compromised since I have used this site.
We appreciate your feedback and apologize for any issues. We have not had any data breaches on our end.
I like it, it shows me exactly what I wanted to find out very helpful.
Donna, hearing that you found exactly what you were looking for makes our day! We’re thrilled to have been helpful and truly appreciate you sharing your experience with us.
Wrong Addresses. I have never lived out of nebraska. All this is pulling up is someone in Virginia with a criminal record. I have never lived there! Or in Minnesota.
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Everything is good so far and there is always room for improvement.
Thank you, Antonia, for your thoughtful feedback and kind words. We’re thrilled things have been going well so far and truly value your awareness that there’s always room to grow—it motivates us to keep enhancing every aspect for you. Please never hesitate to share any suggestions as we continue this journey together.
It's very helpful. I'm seeing more about myself than I ever thought possible
We appreciate your review.
Lacking promised information on court/career
Data history
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
So far...
Excellent!
I love this app!
Offers more information than you could ever need!
Thank you for the 5-star review.
So far I'm not happy. I searched a phone # and I had to download or print to even see it. I'm putting in emails I know are active and it's showing no results. That's not accurate at all
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
It's very resourceful and easy to navigate taking into the consideration that I don't know how to work these sites💯💯
It's great to hear this type of feedback.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Cindy, for your feedback and for giving us a try. We’re continually working to expand the information we provide and welcome any questions or specific details you’re looking for to help improve your experience. We're here to support you every step of the way.