The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I know there are current and past criminal convictions and other information that is not listed on several applicants so not a thorough enough service. I'll be canceling. I mean for crying out loud it doesn't even show driver licenses and I'm looking right at them in my hand. This is by far the worst service thus far
Easy to navigate and understanding of the categories is simple
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So much valuable information. Phenomenal resource
Worth the fees
Thank you, Rick, for recognizing the value we strive to provide. It’s wonderful to hear our service has been such a helpful resource for you and meets your expectations—I appreciate your thoughtful feedback.
Its been great very helpful found everything i was looking for
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Great! Easy to navigate and tons of information. Learning about relatives I didn't know I had!
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Still learning how to get around in the app and find the info I need
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Great turn out I love the way this works I'd use it again. Any time
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Fairly seamless way to look people up. Overall 4 out of 5 it doesn't let you back out.
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This is AWESOME. I was able to find the information about myself that I seriously needed. Now I can take care of my business. 😎
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Not updated information. Everything is old and needs to be updated.
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
This advertised public records. Looking for divorce decree, nothing, not enough detail, will cancel this.
Apologies for the experience. We aim to keep our website updated regularly with every bit of information available.
Good chatgpt put you up on the list and i have to agree it could have updated
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Information was really helpful for what I needed it. I'm very pleased with it.
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So far so good I can't complain so far a lot of the information is accurate
We appreciate your feedback! Our website is regularly updated with the latest information available.
This gave me Fast and accurate service thank you. Would recommended
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Great right now information is easy to find and I would recommend it to all my friends that needs you're services
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Well everyone I've looked for has come up and I found out what I needed to know about all of them
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Records wiped clean as is boyfriends. Step moms is a Bucks County Judge, corruption
We appreciate your feedback and apologize for any issues. Our team is always working to ensure our website is current with all available details.
Great I found my dad after 52years of searching for him now I'll call him
Thank you for your review, it's great to hear this type of feedback.
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.