The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Great I found my dad after 52years of searching for him now I'll call him
My information is way off. I researched myself. I couldn't believe you had absolutely nothing.
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Why don't I have an icon on my desktop I always have a hard time finding you but I pay each month to have you
We appreciate your review; we are always happy to assist all customers at 1-800-617-3169.
Accurate and fast. Affordable. Always provides the right info.
Thank you for your review, it's great to hear this type of feedback.
SO FAR, easy to navigate, up to date information appears accurate. Easy to like but expensive for me. Glad for the $1.00 trial...
Thank you for your review, it's great to hear this type of feedback.
Good and I love to use this website and it's free and I would tell my family about it
Thank you for your review, it's great to hear this type of feedback.
Love it I really do it is very. Helpful yes in deed it is love it lov it lov it lov it lov it lov it
Thanks for sharing your thoughts.
Pretty cool. I really do like it. I'm just looking up family stuff
Stephanie, it’s so rewarding to hear you enjoyed exploring and researching your family! Thank you for sharing your experience—we’re glad to be a part of your journey.
So far I like it. I'm hoping the rest is going to be as good and accurate
We appreciate your feedback.
It would be nice if you included possible vehicles both currently and formerly owned.
We're sorry for the concern. We make regular updates to our website and ensure all information we have is reported.
It doesn't even show basic public info or criminal records for people that I know have them.
Apologies for the experience. We aim to keep our website updated regularly with every bit of information available.
Good experience. Doing background checks for employment to my company
Thank you for the feedback.
New knowledge is good to know about the past excellent and easy search findings
We appreciate your review.
Good everything that has been good so far I'm trying to check my criminal record plus look for some old friends
We appreciate your review.
Great website to get to know people that you care about I like it
It's great to hear this type of feedback.
Love
Why does this have to be 50 characters I don't and ro type anymore
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I paid for this to see criminal records. I know for a fact that two of the people I searched have an extensive criminal history. Anyone else notice that it continuously says "0" under criminal records?
Apologies for any inconvenience. We continually update our website and share all the information we have at hand.
Nice place to check your own and neighbors records to know who you are living next to
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The information is dated and not detailed at all. Seen better
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Great, except it's not showing me some information that I wanted to look u
Thank you for your review! We continuously update our website and share all the information we have. We hope your rating reflects a positive overall experience.
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support
Thank you for your review, it's great to hear this type of feedback.