The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Informative. Good information to have. Will use this platform more.
I've been using this service for quite some time. I appreciate it's accuracy and convenience.
Thank you for the feedback.
Birthdays are wrong criminal history is all wrong and repeated and no real info that's worth paying for i can get all of what I paid for free online.
We appreciate your feedback and apologize for any issues. Our team is always working to ensure our website is current with all available details.
It's been pretty informative so far it gave me most every I needed I get together the information to find the info
We appreciate your feedback; we hope your rating reflects an overall positive experience.
Some of this info is incorrect. I know the facts because I am the person I searched for.
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Information not updated over a year an a half old or no new information between that period
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Quick and easy to search. We're traveling and wanted something fun to do.
Thank you for your review, it's great to hear this type of feedback.
Easy to use good way to check on the kids and other family members
Thank you so much, Angela! We're really glad to hear you find the service easy to use and helpful for keeping an eye on your loved ones. Knowing it's making a positive difference means a lot to us.
So far I've only used it 3 times. I like it but there doesn't seem to be that many people using it.
Thank you for taking the time to leave a review.
Alright. I guess. Gees why must you make me write 50 characters here for this note. That's toooo dam much. I just wanted to send you a short note but here take this yes I liked the website thanks.
Thank you for taking the time to leave a review.
Really easy to use and the reports are amazingly up to date compared to the other site I been on
We're thrilled to receive such positive feedback.
Awesome site love how easy and fast it is to find and read the content and information provided!.
Thank you for your review, it's great to hear this type of feedback.
Non of ur information except relations and relatives is correct. I know this because I did myself and some I knew very well NOTHING COMES UP FOR ANYONE THAT IS TRUE MOT EVEN WHERE THEY CURRENTLY LIVE FOR XHRIST SAKE
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
For myself criminal charges I have did not appear nor did my current probation. So the information is very limited and not given.
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Reliability, good service, fast and well detailed informations from right source
We greatly appreciate your kind words.
Very informative information on what I am looking for. Very pleased.
Thank you, Diane, for your kind words. We’re glad to hear our information was helpful and valuable to you. Please feel free to reach out anytime—we appreciate your feedback and look forward to continuing to assist you.
That's old information that's not correct need to be updated
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Found exactly what I was looking for the service was quick and efficient
Thank you, Judy, for sharing your experience with us. We're delighted to hear that our service was quick and efficient, and that you found exactly what you needed. Your thoughtful feedback truly means a lot to our team!
Doesn't have any of my criminal records or arrest records convictions or any valuable information very out dated
Apologies for the experience. We aim to keep our website updated regularly with every bit of information available.
It was intimated to me that I could look up court transcripts using this and it looks like that was false advertising
Thank you for your feedback; we’re sorry for any confusion. We consistently update our website and share all the information we know.
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support
It's great to hear this type of feedback.