The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
So far your information is way out dated or incorrect you don't have any current information or even her husband listed as a relative some people you have marked as living who are deceased one of your phone numbers you have listed for her is from a different person completely that is a friend of her husband who lives 2,000 miles away you don't have the fact that she lives in Huron California or a recent phone number or anything
Like it so far! I plan to buy if I can get more info. That's is enough...
We greatly appreciate your kind words.
I'm trying to figure out what to do next, this is my first time doing this.
We appreciate your review; we are always happy to assist all customers at 1-800-617-3169.
………………………………………………………………………………………………….not accurate
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Not enough information to view waste no place of work or birthday sucks
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
So far so good. Fast and pretty accurate. I like the layout.i like all the information that you can find.
Thank you for the 5-star review.
I know there are more recent charges filed against someone, I wanted to know the nature of those charges, but they were not in the report.
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
It ok I'm not really sure how up to date on the info they give me but I know Alot not showing up that should be in the informed
Thanks for your review. We work hard to keep our website current and provide all the information we can. We trust your rating represents a positive experience overall.
Good an accurate spot on the dot great service great information
Thank you so much, Dylan! We're thrilled to hear the information was accurate and the service met your expectations—delivering precise and helpful results is exactly what we strive for. Whatever you need next, feel free to reach out anytime!
Inaccurate preview information, regarding criminal records
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Easy to use. Nice to know I can research my data without making a phone call.
We appreciate your feedback.
Quick, good info and easy to sign up. It is easy to navigate as well.
It's great to hear this type of feedback.
Helped me get information fast! Very good. I found out the person has been lying about lots of things
It's great to hear this type of feedback.
This think is 20 years outdated! WHAT S RIPOFF! Don't be scamming people we have enough scammers out there.
We're sorry for the concern. We make regular updates to our website and ensure all information we have is reported.
Good i like it. I want to know if my dad still own his home not my brother.
Thank you for your review.
Quick and easy searches, and very easy to navigate through the site
Thank you for leaving us this review.
Reliable and nice to have very nice to have your privacy safe
Thank you so much for your kind words, Randy! It’s great to hear our services help keep your information secure — staying reliable is always our goal, and we look forward to continuing to support your privacy in the future.
Nice so far I really appreciate and enjoy how easy it is to access information
Thank you for leaving us this review.
Informative. Good information to have. Will use this platform more.
It's great to hear this type of feedback.
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.