Public Info Services Reviews Summary
The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Great experience with this background check... She was more information in a lot of other ones
I have a ton of charges on my record that NEVER happened! That could affect my job! Unreal!
Would like to see photos of the person i'm looking for
Sam who helped me today was awesome. Pleasant personality. Grateful to him. Give him a raise
Interesting - Was happy my professional affiliation was listed on mine because it was important to me. I saw a few records on others, but most of the time, they don't tell the whole story which is for the best. You get an *idea* about the person and clues to follow-up on. I was looking up a practical stranger but decided to check my own. Neither of us look bad! I'm considering looking up a few known criminals to see what I find. But I'm only curious, have no ill intent, and am incredibly private, not a lover of gossip. Thanks for this site!
I found what I needed and it took seconds. Thank you.
Everything shows up. But I haven't really found the person's on social media
Nice nice nice nice nice nice nice nice nice nice nice nice nice
Real information, very easy to obtain, and navigation is a breeze. Thank you.
Great portal information very vital to customer finding
The dates of addresses are completely wrong. The relatives are mostly wrong.
Dear (customer name),
At Public Information Services we receive our data from thousands of unique sources, each state retrieves information differently from their counties and various departments. For some records, we know exactly what crimes were committed with an accurate disposition and all related information. For others, we don't know what exact crime was committed and don't have an exact report. In addition, we have found that states have different definitions of what can be digitally archived so it is always best to call your local county court, public defender’s office, or police department if you have a question about the specific classification of a criminal history. We choose to show our members all of the data that we are given even if some of it is incomplete so that our members have more information rather than less.
One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend everyone does a check on themselves and their loved ones so that you know what information is publicly available, you could be surprised and some of the information might not be correct. In addition, you can have us monitor up to four people at a time so if any of their information changes in our database, you will get an email alert updating you of that change.
If you have any additional questions please reply to this email or contact us at 1-800-617-3169 from 5 a.m. to 9 p.m. PST 7 days a week and any of our helpful team members will be happy to assist you further. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
We look forward to helping you protect your family with our service and our benefits.
The Public Information Services Support Team
"Protect What Matters Most"
Some of the information is not accurate but is close enough. If a person has the same name, the information is swapped to the wrong person.
I'm looking for a background report like a criminal background like what he's been arrested for he's been charged with how many times he's been in jail and it doesn't show anything I could get this out of a phone book
Dear Earl,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Public Information Services Support Team
"Protect What Matters Most"
Great product! I will definitely use this again and recommend it to others.
I believe some of the information especially under charges is incorrect. And that is not right to have wrong info o. Someone. How about is it it that this information is collected
Great information was gathered that was very useful
Great price for such valuable information. Very simple to navigate.
I was looking for criminal background on a person that has one but this site shows none
Outdated info that was all hyped up for y'all to just squeeze some money from someone who is seriously stressed and skeptical of a potentially dangerous man.
Dear Jessaka,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Public Information Services Support Team
"Protect What Matters Most"
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Robin,
At Public Information Services we receive our data from thousands of unique sources, each state retrieves information differently from their counties and various departments. For some records, we know exactly what crimes were committed with an accurate disposition and all related information. For others, we don't know what exact crime was committed and don't have an exact report. In addition, we have found that states have different definitions of what can be digitally archived so it is always best to call your local county court, public defender's office, or police department if you have a question about the specific classification of a criminal history. We choose to show our members all of the data that we are given even if some of it is incomplete so that our members have more information rather than less.
One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend everyone does a check on themselves and their loved ones so that you know what information is publicly available, you could be surprised and some of the information might not be correct. In addition, you can have us monitor up to four people at a time so if any of their information changes in our database, you will get an email alert updating you of that change.
If you have any additional questions please reply to this email or contact us at 1-800-617-3169 from 5 a.m. to 9 p.m. PST 7 days a week and any of our helpful team members will be happy to assist you further. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
We look forward to helping you protect your family with our service and our benefits.
The Public Information Services Support Team
"Protect What Matters Most"